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iPhone Mail does not poll IMAP subfolders for server-side processed e-mails

Hi all,

This is a wrap-up thread for an issue raised several times in various locations on these fora and others. This issue applies specifically to IMAP accounts other than GMail/Yahoo.

The iPhone Mail app does not check for new e-mails that have been moved automatically by server-side rules from the INBOX to IMAP sub-folders; it only checks for new e-mails in the INBOX folder. As a result, the overall new e-mail count is off and one has to manually open each and every subfolder to force a resync and show any new e-mails they may contain, which can be extremely tedious and frustrating.

A similar issue exists in Mail.app and a workaround was provided in the form of a plugin ( http://macapps.perniciouspenguins.com/imapcheck/). I have been unable to find any workaround for the iPhone Mail app though. In both cases this is a lack of basic IMAP functionality.

Please contribute to this thread if you are experiencing the same issue in order to make it more prominent, and thus increase its odds of being either fixed in a later update or worked around by someone smarter than me 😉

iMac 2.33 GHz Intel Core 2 Duo, Mac OS X (10.5), 2 Gb RAM

Posted on Jan 21, 2008 11:54 PM

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81 replies

Jul 30, 2009 2:51 PM in response to KYinJapan

Christ almighty, you think this would be solvable. I am having the exact same problem. I would like to leave the outlook universe and use my online Gmail account as a catch all for all my other accounts (using POP to poll their accounts) and then use IMAP to get all the emails (with appropriate labels\folders corresponding to their respective accounts) to the iphone. BUT NOOOOO, without the notifications for subfolders, this is basically impossible.

This is a functionality that I would jailbreak in a second for, but, for the life of me, cannot find any answer in the jailbreak community either. Frustrated only begins to describe me at the moment.

One option might even be to just push all the mail into the inbox and drop that down to the iphone, but the main inbox view does not show the recipient (or show the gmail label which, in my case, identifies the recipient email account). I have to drill down into the message, then into the "details" to determine what account the email was sent to. Any solution there, as merely a stopgap until apple can wake up on the subfolder issue?

Message was edited by: ReedWilliams10

Aug 2, 2009 8:22 PM in response to teedeepee

um... I have a stupid question:

Why not change all your mail filtering rules to COPY message instead of Move?

Then you get all of your messages on the inbox on the iPhone and they are still organized in all of your subfolders on the desk top. When you get back to the desktop, go to the inbox and delete all of today's messages because the copies are already in the sub-folders.

Aug 5, 2009 4:58 PM in response to lidocaineus

Thank you for the response.

Offline, I can speculate about technical or financial barriers that might prevent Apple from offering that capability. Online - in compliance with the TOU - I cannot speculate. 😉

Rather than bumping and adding to this thread, it might be more effective to ask everyone who wants subfolder updating on the iPhone to make that request directly to Apple on the Feedback page:

http://www.apple.com/feedback/iphone.html

Oh gee, look. I just bumped the thread ...

iPhone Mail does not poll IMAP subfolders for server-side processed e-mails

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