DYMO printing in portrait instead landscape

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Level 3

556 points

DYMO printing in portrait instead landscape

Our DYMO Twin Turbo Labelwriter is printing in portrait instead of landscape when I print from Address Book, so the text is across the short length of the label and very small.

I've installed the latest driver (7.7.1) and reset the printing system to no avail. Any ideas?

Mac OS X (10.5)

Posted on Feb 11, 2008 1:11 AM

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Answer 1

Christiaan Author

Level 3

556 points

Feb 14, 2008 1:10 AM in response to Christiaan

I spoke to DYMO today and they said there's nothing they can do about it because it's a problem with Apple's software. So we have an expensive paper weight.

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Answer 2

Feb 24, 2008 9:42 PM in response to Christiaan

I have spoken to DYMOs software engineers and they reproduced the problem. This has been an issue in address book since about 10.2 or 10.3. I submitted a report to apple but have not received word if it will be fixed.

The best solution I have found is to use SOHO address label software from macupdate.com which is much better than DYMOs crummy software IMHO. I think you are the only other person that has noticed this bug. It seems to only occur in printing address labels directly from Address Book.

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Answer 3

Christiaan Author

Level 3

556 points

Feb 25, 2008 6:42 AM in response to Chale Boy

Thanks for the tip Chale, much appreciated. I've also reported this to Apple.

What I don't understand is that if other printer drivers don't have this problem, why does DYMO's?

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