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Level 1

29 points

10.5.2 & Linotype FontExplorer X

Anyone else having issues with Linotype's FontExplorer X?
Safari refuses to load certain pages when FE is running [daringfireball, pitchforkmedia, for examples.]
iPhoto wouldn't start up.

Quitting FE fixes the issue, but then of course I have to use Font Book...

I turned off extraneous fonts, cleared caches, reset safari, checked for obvious conflicts, etc.
All to no avail. Only thing that works is quitting FontExplorer, and that seems to instantly do the trick.

Thoughts?

G4 Quicksilver, G5 Dual core PowerMac, MacBook, MacPro (early '08), Mac OS X (10.4.9)

Posted on Feb 11, 2008 3:54 PM

50 replies

Feb 11, 2008 6:50 PM in response to BirdBrain

yes, same issues here. font explorer was causing safari and mail to hang. mail would never even open the browser window. safari would load part of my start page (igoogle) and then become unresponsive. the dock would also hang. glad i found the issue for now. guess i'll have to use fontbook for a little bit.

Feb 11, 2008 6:50 PM in response to BirdBrain

I started the forum topic at FX here:
http://www.fontexplorerx-board.com/viewtopic.php?p=1364
No solution over there as I write this, but if anyone finds one, please do post in both places.

Thanks!

sylas

Level 1

0 points

Feb 11, 2008 6:54 PM in response to BirdBrain

Add me to the list. Finder, Spaces, Dock, maybe more all hang with FE activated. Disabled and things are back to "normal". Doing a re-install of the complete update now, we'll see...

Feb 11, 2008 6:55 PM in response to Jonathan Winn

I'm having the same problems too - CS3 apps not launching and stacks causing dock to crash when using anything other than the list view in 10.5.2 with FontExplorer open.

Hope someone finds a fix soon!

JB n Jen

Level 1

15 points

Feb 11, 2008 7:08 PM in response to Steven Griffin

Similar problem with FontExplorer. Caused MSOffice 2004 apps to not load. Turned it off and things are much better.

Feb 11, 2008 7:11 PM in response to sylas

Unfortunately, FontExplorer also screws up PopChar, one of my favorite utilities. I couldn't figure out why it was loading but unable to drop down. As soon as I quitted FontExplorer it worked fine again.

Feb 11, 2008 7:37 PM in response to Vaughan Schlepp

Solidarity post..

Same deal with me. Dock, Stacks, Spaces, Expose, CS3, etc. I quit linotype and it's much better.

Looking forward to a fix. FE X is crucial.

Herbert

Level 2

254 points

Feb 11, 2008 7:41 PM in response to Vaughan Schlepp

I don't know if this is related, but I use FontAgent Pro and I still have font problems since the update. Maybe something changed in the way fonts are treated. My CS3 apps, iPhoto etc. are all working, but I get, off and on, an error saying that "Helvetica Bold failed to load ..." - and the link to the Web site above in this thread doesn't work either.

Well, looks like we're still beta testing ...

Message was edited by: Herbert

sylas

Level 1

0 points

Feb 11, 2008 8:00 PM in response to BirdBrain

I installed the full update, set FE not to run at startup, ran all the FE "cleansing" routines and thought I had it licked until I fired up PS CS3 and didn't even get the splash screen until I quit FE.

Dang, I really like FE and the fact that it's free is even better. Let's hope for a fix soon!

orangehb

Level 1

4 points

Feb 11, 2008 8:28 PM in response to Jonathan Winn

I can confirm that the same thing happens here with FileMaker and a few other select apps. Hangs on launching the app. Also, Safari had issues with various sites (not completely loading).

Disabling FontExplorer fixed the problem. Thanks to everyone for posting, let's hope Linotype has a fix soon!

Mudflap

Level 1

68 points

Feb 11, 2008 8:45 PM in response to BirdBrain

Same here. Tried all the tricks and nothing works except quitting FontExplorer. Rats. FontExplorer is the best font manager EVER, so I hope this issue is resolved soon. I can't live without it.

That'll teach me to upgrade my OS in the middle of a huge design project. I'm an idiot.

D. Fraser

Level 3

560 points

Feb 11, 2008 8:56 PM in response to BirdBrain

Just posting to say we are all in the same boat.

D.

severdia

Level 1

0 points

Feb 11, 2008 9:18 PM in response to D. Fraser

Sam problem here....

generica

Level 1

0 points

Feb 11, 2008 9:26 PM in response to severdia

so THAT's what is causing these hangs... or at least some of them... same thing over here. Everything got much snappier after I quit FE. But I feel naked without FE.

Message was edited by: generica

scutter

Level 1

20 points

Feb 11, 2008 9:44 PM in response to BirdBrain

Same problem with FontExplorer here. It was causing problems with Stacks, MS Office 2008 and a few other 'hangs'.

10.5.2 & Linotype FontExplorer X