Intermittent "HDCP isn't supported by your HDMI connection" message

I downloaded a movie with the new Apple TV 2.0, and every once in a while, the screen will go black with a message stating that "HDCP isn't supported by your HDMI connection. This content requires HDCP for playback. Use the component video connection to watch this content.". Not only is this not the case, but it happens very happenstance.

Is this happening to anyone else? If not, does anyone have any ideas as to why, or better yet, to solve it?

On another note- the fact that you can use the Apple TV for AirTunes now, freaking rocks.

MacBook Pro, MacBook Air, and 30" Apple Cinema Display, Mac OS X (10.5.1)

Posted on Feb 12, 2008 8:03 PM

20 replies

Feb 18, 2008 4:55 PM in response to Jessy Houle

A component cable is not going to be the "weak link" when watching HD content from iTunes.It's fairly highly compressed 720p video. component cables will disply that just fine...

HDCP is not Apple choice. It is also part of the HD-DVD and BlueRay specs, though they relaxed them initially. I expect they will be re enabled now that BlueRay has no competition...

Mar 14, 2008 7:44 PM in response to byrannewell

Software update worked for me, too.

doc bal

Level 1

0 points

Mar 15, 2008 8:20 PM in response to James Dusseau

Just got my Apple TV 2.0 and connected via HDMI to my Denon AVR-2807. Assigned the HDMI output accordingly to VCR-2. After switching the Denon input to VCR-2, I get nothing but a black screen...not even an intermittent flicker or startup or logo? No video or audio signal whatsoever. Light on front of Apple TV is solid white. Can anyone help? I am assuming I need to do the Apple TV update that a few of you have mentioned but how do I do this when I can't even pull up a menu? Would appreciate your input.

Jun 4, 2008 10:30 AM in response to doc bal

I have the same equipment as you (Denon AVR-2807) and I picked up an ATV yesterday, and had exactly the same result. Very frustrating. You will need to connect your ATV to your TV directly with either HDMI or Component to do the update. I am going to do the update as soon as I get back home. I sure hope it works!

Jun 8, 2008 6:25 PM in response to byrannewell

I had the same problem. Rented an HD movie from Apple. Watched it once. Started watching a second time, took a break, and when we came back got the error. I unplugged and plugged in the cables again, restarted the Apple TV and *in the end the only thing that worked was turning my TV off for 10 seconds then back on*. Weird!

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Intermittent "HDCP isn't supported by your HDMI connection" message