Can't rent Movies from Apple TV?

Question

Level 2

212 points

Can't rent Movies from Apple TV?

Apple is advertising that you can rent movies right from the ATV on your TV set. I up graded tp Version 2 and when I go to movies I do not see interface to rent the movie. All I see are movie trailers and My Movies ( which are ones I bought and downloaded thru iTunes). What am I missing here? How do you guys rent movies?
Thanks,
JDB

G4 MDD Dual 867 MHz G4, Mac OS X (10.4.11), Lacie 500 GB HD, Lacie DVD Burner,Apple TV, Airport Extreme Base Station,

Posted on Feb 16, 2008 9:43 AM

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Answer 1

Chenks

Level 5

7,435 points

Feb 16, 2008 9:56 AM in response to JDB38

you must be in country that doesn't have rentals yet then.
only US has rentals at the moment.

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Answer 2

JDB38 Author

Level 2

212 points

Feb 16, 2008 10:03 AM in response to Chenks

I live in Connecticut

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Answer 3

Chenks

Level 5

7,435 points

Feb 16, 2008 10:05 AM in response to JDB38

you have a problem with your itunes account then.
the rentals are tied to your itunes account, sounds like your itunes account is not registered to your state/country properly.

get that fixed and appletv will show the rental options

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Answer 4

JDB38 Author

Level 2

212 points

Feb 16, 2008 12:12 PM in response to Chenks

Thanks for your info. You were correct about the country of origin. I checked my settings and I was listed as UK so I changed my location to US and immediately saw movies available for rental. How ever, when I went to rent one the message " A VALID ADDRESS IS NECESSARY TO PURCHASE USING STORE CREDIT" I have purchased from iTunes before so do you have any suggestion as to why I can't rent a movie.

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Answer 5

Chenks

Level 5

7,435 points

Feb 16, 2008 12:15 PM in response to JDB38

go and recheck your address details.. specifically the state field.
even if it is correct.. reselect your state from the list and save.. then try it again.

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Answer 6

JDB38 Author

Level 2

212 points

Feb 16, 2008 12:28 PM in response to Chenks

That seems to have done it. I am currently downloading a movie. Thanks a lot for your help.

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