iPhone Camera not saving pictures

Everything looks like it's working, I aim at what I want, click the shutter button. It makes the clicking noise and acts like it's saving the image. But when you go to look at the image there is an empty box like there should be a picture, but nothing is in it. When syncing, iPhoto shows no photos on the iPhone.

I did a hard reset holding down both buttons until the Apple logo appears, no change in behavior. I did a restore in iTunes, no change in behavior.

Any other suggestions?

MacBook Pro, Mac OS X (10.5.2), 2ghz Intel Dual Core w/2GB RAM -8GB iPhone

Posted on Feb 22, 2008 6:03 AM

Reply
61 replies

Apr 15, 2008 9:28 AM in response to JasonC1234

My wife's phone has had the problem twice. The first time it was resolved by doing a restore not from backup. Of course she lost precious notes and all of her settings. It has happened again, so I was looking for a less destructive solution. The priviliges and .xml file solutions intrigue me, but I don't know how to get to them. Is someone willing to step through that process? Does it involve Terminal? If so, I'd need very clear instructions.

Thanks

iPhone 8Gb 1.1.4

Apr 18, 2008 6:51 PM in response to Derek Schaible

OK, this is not answered. Not by Apple in a permanent way. I am surprised I am still having this problem. Every now and then after an update, I think... maybe this time I can actually import my photos and delete the originals... and when I do... I end up with the same non-functioning camera. Seems to be a permissions problem... well maybe they could perhaps just fix the issue that causes the permissions to get changed? So yeah, restoring my phone to factory, taking a pic, then restoring my last backup works - but it also takes like an hour out of my day that I don't need to be wasting.

What do we have to do to get Apple to read this forum?

Meh.

Apr 21, 2008 7:14 AM in response to Derek Schaible

Short of performing an unsuccessful Restore and wiping all your settings (like I did), simply try this.

1. Disconnect your iPhone from your Mac (have not tried this on Windows) that you use for Syncing.

2. Go to User/Library/Application Support/MobileSync/Backup/ and search for this file:
f1b43d3b3ecf259a3626c13a8b0cebd8ba513117.mdbackup

2. Delete said file.

3. On your iPhone, go to Settings/General/Reset/Erase All Content and Settings

4. Your camera should again shoot and capture pics, as advertised.

Worked for me (while on a beach vacation/friends' wedding trip)!
Hope this helps others.

May 7, 2008 9:50 PM in response to Mark Thayer

I should just copy your post as my wife's iPhone has taken the same dump twice now as well. I am trying to find a common denominator as to why this is happening. I am thinking apps that sync with the phone might be a place to look. My wife and I have our iPhoto database in a shared directory so we both access the same photos, which also causes our iPhones to sync to the same database. I am wondering if this has anything to do with it. Do you have a similar setup by chance? Maybe if one of us has iPhoto open and the other switches profiles and tries to sync their phone it freaks...? Just tossing out ideas that may or may not help this discussion figure out the issue. Thanks,

Duncan

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iPhone Camera not saving pictures

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