Cannot sync Mail: iPhone cancelled sync

you got it right on the money...I was about to post what you just said...for those you have this problem..this it what you need to do

1. click off mail sync on itunes iphone options
2. click restore
3. DO NOT back up data
4. go through the restore
5. I kept "off" on the mail option when I put the music and video back (I don't know if you have to)

everything thing works perfectly now...I checked mail on edge and wifi, everything works...thanks

I am having the same problem with my iPhone. When I try to launch the mail app on the phone, it opens up a blank main mail screen and then goes back to the home screen automatically. I have tried to restoring the iPhone several times, but it doesn't help. Does anyone have a solution to this problem? Thanks.

With all due respect, that isn't the same problem. You do not have a problem syncing as the OP does; you have a problem with mail while the phone is not syncing. I suggest you start another thread rather than threadjack this one.

I haven't seen this reported before. Does the problem happen every time you try to sync, or was it just once?

The first suggestion is to restore the phone.

Other likely candidates are a bad dock or cable, low battery, or other USB devices draining power during the sync. Try connecting the iPhone directly to a port on the computer rather than a hub (if you are currently using one).

I have the same issues.

With the sync and Martinze's issue.
It's related.

http://discussions.apple.com/thread.jspa?threadID=1423886

A+
JM

I'm having the same problem. We any closer to knowing how to resolve this yet?

I have this same issue, starting today. For me, it is my Bookmarks that do not sync, and Mail syncs correctly.

If I turn off the Bookmark Syncing in iTunes, the whole sync process works as normal. Turn it back on; the problem occurs each time.

Help would be great.

thealexness,

Syncing Mail accounts only syncs the settings for those email accounts.

Have you tried removing the email account on the iPhone, and setting the email account directly on the iPhone.

If you do so, does the Mail application still close on you?

Thank you,

Nathan C.

I have the same problem with my ipod touch but with my bookmarks...
"Itunes could not sync bookmarks to the ipod touch because the ipod canceled the sync"
😟 and I have it already resettet, but it's just the same problem...

After updating to 1.1.4, I unfortunately also suffer from this problem. When syncing in iTunes, I get the error message 'iTunes cold not sync mail accounts to the iPhone "iPhone" because the iPhone canceled the sync'. If I try to launch Mail on the iPhone, I bounce back to the home screen without any further error message.

I hope this one is quickly solved!

To follow up on Nathan's questions, when an application quits unexpectedly ("crashes" in Microsoft language) it is almost always because of bad data. The data used by the mail application are the settings for mail on the "Settings" screen. The first thing I would try (after a restore) is to go into Settings/mail, note all of the settings, then delete all of the mail accounts. Then see if mail can launch. If it can, try a sync. Then let us know what happens. If it syncs OK try setting up mail accounts, one at a time.

I did everything you said, but it still doesn't work...the Iphone won't even let you delete the email accounts...any ideas? I've restored a couple of times already

You have a very messed up phone if you can't even delete email accounts. I think your only option is to do a full factory reset and restore, and DO NOT reload your backed up data.

Yes. I did a full restore and selected new iphone instead of backing up. Works fine now. You don't have to untick sync mail accounts, I didn't and it worked fine.

Glad thats sorted.

Excuse me, but with all due respect, Lawrence, this is the same issue. iTunes is unable to sync mail with the iPhone because the mail.app is unable to open probably. Please to don't discount additional information. I am having the same problem on both fronts so they are related.