System Profiler won't open

Hi! Start by repairing permissions in disk utility then boot from the install disc and repair the disc. Tom

1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.

If that doesn't work, you can try zapping Parameter RAM by holding down the p-r-option-command keys while starting up. Wait to hear the "chime" a second time before letting go.

Will System profiler open if you log on under a different user account? If necessary, create a new troubleshooting-only administrative user account and use that to test this (and any other future) problem.

If the problem is present in other accounts, try manually updating the PreBinding. It that doesn't help, reinstall System Profiler using your OS X Install disc along with Pacifist.

I have a similar problem: when trying to open System Profiler going to About this Mac -> More Info, I just got the spinning wheel and the profiler never opens. If I do it through Utilities -> System Profiler, the icon bounce for a second in the dock and then disappears. This happens with regardless the user that is logged in the computer (admin or normal user). However, if I use the command system_profiler in the terminal, it works.

The machine is an eMac PowerPC G4 1.25GHz, 512 MB RAM, running OSX 10.3.9. The hard drive is at 45% of capacity.

system.log reports this:

Apr 7 14:44:33 localhost crashdump: Unable to determine CPSProcessSerNum pid: 459 name: System Profiler
Apr 7 14:44:33 localhost crashdump: Started writing crash report to: /Library/Logs/CrashReporter/System Profiler.crash.log
Apr 7 14:44:33 localhost crashdump: Finished writing crash report to: /Library/Logs/CrashReporter/System Profiler.crash.log

and System Profiler.crash.log shows this:

Host Name: [name of the computer]
Date/Time: 2008-04-07 14:22:35 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: System Profiler
Path: /Applications/Utilities/System Profiler.app/Contents/MacOS/System Profiler
Version: ??? (???)
PID: 443
Thread: Unknown

Link (dyld) error:

dyld: /Applications/Utilities/System Profiler.app/Contents/MacOS/System Profiler Undefined symbols:
/Applications/Utilities/System Profiler.app/Contents/MacOS/System Profiler undefined reference to _NSAccessibilityLinkedUIE
lementsAttribute expected to be defined in Cocoa


I tried repairing permissions, but that didn't work.

I would appreciate any help. Thanks

ginet,

Welcome to the Apple Discussions!

Try the Mac OS X Combo Update 10.3.9

Have other Apple programs or utilities shown the same behavior? If so, there could be a needed font that has been disabled via FontBook. If a system font gets disabled, the program icon with do about one dock bounce and then quit.

Excellent article on font management here:

http://www.jklstudios.com/misc/osxfonts.html

It shows which fonts have to be available to the system.

Once while on Panther I asked FontBook to "resolve duplicates" and it decided to leave old OS9 fonts alone and disable the OSX versions of the same fonts. I had a week of fits before finding this out. Re-enabling the fonts via FontBook did the trick.

My computer just started doing the same thing. It happened whenever I tried to install my new Cintiq 12X. When the Cintiq wasn't working right I tried to go back to my old monitor and Wacom tablet only to find the Wacom wasn't working anymore. It doesn't even show up in my system preferences and now system profiler isn't coming up for me. I've already tried to install the Wacom drivers with no luck.

I've tried repairing the disk from the install cd, resetting the P-Ram and creating a new user account to log in. None of it seems to work. Help! I'm a digital artist and can't survive without being able to use my Wacom!