Macbook Leopard Install Hanging

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Macbook Leopard Install Hanging

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I have bought a retail version of Leopard 10.5.1 but every time I try and install it it just hangs there for ever doing nothing. Am I doing something wrong? I have trawled the groups and cannot find anyone else who has the same problem.
I have erased the HD repartitioned it and i still get the same result. Here is the log file showing the point that it gets to everytime before it just hangs.

Any advice greatly appreciated.

Thanks

Richard

Mar 7 09:41:27 localhost OSInstaller[145]: _installNextPackage of 1
Mar 7 09:41:27 localhost runner[151]: Administrator authorization granted.
Mar 7 09:41:33 localhost OSInstaller[145]: Starting installation:
Mar 7 09:41:33 localhost OSInstaller[145]: Preparing volume "Macintosh HD" for installation
Mar 7 09:41:33 localhost OSInstaller[145]: Asking receiptdb to drop all open receipt connections on /Volumes/Macintosh HD.
Mar 7 09:41:33 localhost installdb[152]: started (uid 96)
Mar 7 09:41:33 localhost installdb[152]: Closed receipt database on '/Volumes/Macintosh HD'
Mar 7 09:41:33 localhost OSInstaller[145]: Erasing volume for OS Install
Mar 7 09:41:33 localhost OSInstaller[145]: Original Disk Layout
Mar 7 09:41:33 localhost OSInstaller[145]: partition map from /dev/disk0:
Mar 7 09:41:33 localhost OSInstaller[145]: #: type name size identifier mountpoint
Mar 7 09:41:33 localhost OSInstaller[145]: 0: GUID partitionscheme *74.5 GB disk0
Mar 7 09:41:33 localhost OSInstaller[145]: 1: EFI 200 MB disk0s1
Mar 7 09:41:33 localhost OSInstaller[145]: 2: Apple_HFS Macintosh HD 74.2 GB disk0s2 /Volumes/Macintosh HD
Mar 7 09:41:33 localhost OSInstaller[145]: Preparing disk for erase
Mar 7 09:41:35 localhost OSInstaller[145]: Erasing volume.
Mar 7 09:41:35 localhost OSInstaller[145]: Erasing.
Mar 7 09:41:36 localhost OSInstaller[145]: Initialized /dev/rdisk0s2 as a 74 GB HFS Plus volume with a 8192k journal
Mar 7 09:41:37 localhost OSInstaller[145]: Mounting disk.
Mar 7 09:41:38 localhost OSInstaller[145]: IFDiskObject (null) was set with a nil DMDisk object.
Mar 7 09:41:38 localhost Unknown[66]: 2008-03-07 09:41:38.222 Mac OS X Installer[145:10b] Path (null) given to -[NSWorkspace iconForFile:] is not a full path.
Mar 7 09:41:38 localhost OSInstaller[145]: Done erasing volume.
Mar 7 09:41:39 localhost installdb[152]: done. (0.009u + 0.009s)
Mar 7 09:41:41 localhost OSInstaller[145]: Final Disk Layout
Mar 7 09:41:41 localhost OSInstaller[145]: partition map from /dev/disk0:
Mar 7 09:41:41 localhost OSInstaller[145]: #: type name size identifier mountpoint
Mar 7 09:41:41 localhost OSInstaller[145]: 0: GUID partitionscheme *74.5 GB disk0
Mar 7 09:41:41 localhost OSInstaller[145]: 1: EFI 200 MB disk0s1
Mar 7 09:41:41 localhost OSInstaller[145]: 2: Apple_HFS Macintosh HD 74.2 GB disk0s2 /Volumes/Macintosh HD
Mar 7 09:41:41 localhost OSInstaller[145]: Waiting for volume...
Mar 7 09:41:41 localhost OSInstaller[145]: Configuring volume "Macintosh HD"
Mar 7 09:41:41 localhost OSInstaller[145]: Preparing disk for Netbooted OS Install.
Mar 7 09:41:41 localhost OSInstaller[145]: Volume disk0s2 mounted at /Volumes/Macintosh HD is ready
Mar 7 09:41:41 localhost OSInstaller[145]: Preparing disk for Netbooted Install.
Mar 7 09:41:41 localhost OSInstaller[145]: Physical memory statistics immediately before turning on virtual memory backing store:
Mar 7 09:41:41 localhost OSInstaller[145]: Physical Memory Allocation: 187 MB wired, 248 MB trapped, 48 MB active, 9 MB inactive, 532 MB free, 589 MB usable, 1024 MB total
Mar 7 09:41:41 localhost OSInstaller[145]: Activated virtual memory backing store at mount point '/Volumes/Macintosh HD'
Mar 7 09:41:41 localhost OSInstaller[145]: Free space on "Macintosh HD": 74.1 GB (79611785216 bytes).
Mar 7 09:41:41 localhost OSInstaller[145]: Create temporary directory "/Volumes/Macintosh HD/BaseSystem.pkg.145NKtdy4"
Mar 7 09:41:41 localhost OSInstaller[145]: Running install actions
Mar 7 09:41:41 localhost OSInstaller[145]: Processing BaseSystem:
Mar 7 09:41:41 localhost OSInstaller[145]: Determining files to install
Mar 7 09:41:43 localhost OSInstaller[145]: It took 1.53 seconds to create the install plan for BaseSystem.
Mar 7 09:41:43 localhost OSInstaller[145]: Configuring deferred files
Mar 7 09:41:43 localhost OSInstaller[145]: Assembling temporary receipt
Mar 7 09:41:43 localhost OSInstaller[145]: Performing pre-extraction actions
Mar 7 09:41:43 localhost OSInstaller[145]: run preinstall script for BaseSystem
Mar 7 09:41:44 localhost root[170]: Running Install Scripts . . .
Mar 7 09:41:44 localhost root[172]: Begin script: fixVar.sh
Mar 7 09:41:44 localhost root[174]: End script: fixVar.sh
Mar 7 09:41:44 localhost root[175]: 1 Install Scripts run.
Mar 7 09:41:44 localhost OSInstaller[145]: Creating destination path
Mar 7 09:41:44 localhost OSInstaller[145]: Validating package payload
Mar 7 09:43:08 localhost OSInstaller[145]: Starting file extraction
Mar 7 09:43:09 localhost payloadExtractor[177]: Initializing new flat-package receipt.
Mar 7 09:43:09 localhost installdb[178]: started (uid 96)
Mar 7 09:43:09 localhost installdb[178]: Opened receipt database on '/Volumes/Macintosh HD/' with schema 0.
Mar 7 09:43:09 localhost installdb[178]: The db cache for '/Volumes/Macintosh HD/Library/Receipts/db/a.receiptdb' contains: {\n schema = 0;\n sqlite = <8075c001>;\n}
Mar 7 09:43:09 localhost installdb[178]: Initializing database with schema version 17 at '/Volumes/Macintosh HD/Library/Receipts/db/a.receiptdb'.
Mar 7 09:43:09 localhost payloadExtractor[177]: Extracting...
Mar 7 09:53:55 localhost installdb[178]: idle 10 min with 1 open connection.
Mar 7 10:03:55 localhost installdb[178]: idle 20 min with 1 open connection.
Mar 7 10:11:04 localhost Unknown[66]: 2008-03-07 10:11 Mac OS X Installer[145] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)
Mar 7 10:11:08 localhost OSInstaller[145]: installAutoFSMonitor: open failed
Mar 7 10:13:55 localhost installdb[178]: idle 30 min with 1 open connection.
Mar 7 10:23:55 localhost installdb[178]: idle 40 min with 1 open connection.
Mar 7 10:28:19 localhost Unknown[66]: 2008-03-07 10:28:19.965 Mac OS X Installer[145:10b] Path (null) given to -[NSWorkspace iconForFile:] is not a full path.

Macbook 13.3 2Ghz Core 2 Duo 1024Mb, Mac OS X (10.5.1)

Posted on Mar 7, 2008 11:23 AM

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Answer 1

toxicmyst Author

Level 1

0 points

Mar 7, 2008 3:33 PM in response to toxicmyst

For the record it appears that the install stops when it is extracting the files.

Mar 7 09:43:09 localhost payloadExtractor177: Extracting...

If i do a minimal install I see the time to complete the install go down for the first minute or so then it just stops at 28 minutes or so. I have run the check installation dvd and it comes back ok.

Question now is, could it still be the media that is at fault?

Thanks

Richard.

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Answer 2

Joe Gordon

Level 4

1,985 points

Mar 7, 2008 6:28 PM in response to toxicmyst

Richard, have you tried running Disk Repair from Disk Utility, if not then try it. If it returns no res errors check the SMART Status at the bottom of the window it should say Verified. Also from the Erase window choose Security Erase and Zero all data.

Joe

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Answer 3

toxicmyst Author

Level 1

0 points

Mar 8, 2008 3:51 AM in response to Joe Gordon

Joe,

Thanks for the response. I have tried the erase and repair and verify and all seems ok. I'll check the SMART status before I have another go.
I have spoken to Apple Care today and they seem to think it is more likely to be the DVD so they are sending a replacement.

I'll update later.

Thanks for the advice.

Richard.

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Answer 4

toxicmyst Author

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Mar 13, 2008 1:39 PM in response to toxicmyst

OK so I still have the same problem and it's driving me nuts. I can read the disk and have created and image using disk utility. I want ot try and burn /resize the image so that i can put it on 2 dvd-r disks to see if that helps with the install process. I have now tried 3 different leopard install disk, so it is something really wierd.

Is there anyway I can resize the image over a couple of disks and still bot / install off them?

Thanks

Richard.

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Answer 5

toxicmyst Author

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0 points

Mar 13, 2008 2:36 PM in response to toxicmyst

Here is a crazy idea. Can I use the disk utility to create a partition and restore the leopad install disk to the partition, boot off "leopard dvd" partition, as its an image of the install dvd, and install leopard from that to the the other partition?

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Answer 6

toxicmyst Author

Level 1

0 points

Mar 13, 2008 3:14 PM in response to toxicmyst

Yes you can create an image of the dvd on a partition and boot off it. Only thing is it still hangs and says extracting and sits there at 15 minutes forever.

This is causing me some serious brain problems now, i need a guru who can tell me what is going wrong.

Thanks

Richard.

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Answer 7

toxicmyst Author

Level 1

0 points

Mar 13, 2008 4:25 PM in response to toxicmyst

Last post now as i will be throwing this thing in the bin in the morning and going back to microsoft windoze. its a real shame but i can never recollect having this much trouble evr installing an os on a pc before.

I have noticed one thing, everytime it hangs the fan speeds up. I have done all the resets possible done the install every which way and i always get to the same point, it hangs when extracting files. no end of erasing or resting seems to cure the problem.

Anyone want to buy a macbook paper weight?

Sad really as i loved this little macbook fast to start up couldn't fault it.

I don't think I'll ever go near an Apple product again.

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Answer 8

nerowolfe

Level 6

13,090 points

Mar 13, 2008 6:04 PM in response to toxicmyst

toxicmyst wrote:
For the record it appears that the install stops when it is extracting the files.

Mar 7 09:43:09 localhost payloadExtractor177: Extracting...

If i do a minimal install I see the time to complete the install go down for the first minute or so then it just stops at 28 minutes or so. I have run the check installation dvd and it comes back ok.

Question now is, could it still be the media that is at fault?

Thanks

Richard.

That is my thought. It may be a dirty DVD or scratched or damaged one.
Check the DVD visually.
The DVD may pass the self-test and still not be perfectly readable.
It could also be the optical drive getting too hot.
One test would be to try the install from an external optical drive.

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Answer 9

Joe Gordon

Level 4

1,985 points

Mar 13, 2008 8:06 PM in response to toxicmyst

Just last question, you said "I tried the Erase". Does this mean that you selected Security Options from the Erase window and then did a "Zero Out Data" as mentioned in the above post.

Joe

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Answer 10

toxicmyst Author

Level 1

0 points

Mar 14, 2008 1:22 AM in response to Joe Gordon

I did the erase zero out data using DU, and I still get stuck at "extracting", It has been mentioned to me that the optical drive may be getting to hot, but the same thing happens even if i do it from an image off the hdd.

I have used 3 different leopard retail disks so i cannot believe that all 3 are bad dvds.

Maybe it is a problem with the optical drive, maybe it is something to do with the hdd / firmware or systems management. Who knows. It seems that apple care have no idea either.

I can install windows XP on it for heavans sake!! It's ridiculous that an apple os product will not install on native apple hardware.

Like I said earlier I will never buy an Apple computer again based on this experience. Windows Vista people moan about that OS but as far as I can see its streets ahead. To think I was almost an apple convert

One bricked macbook for sale spares or repair buyer collects and glues back together!

Richard.

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Answer 11

Joe Gordon

Level 4

1,985 points

Mar 14, 2008 6:28 AM in response to toxicmyst

Richard, my thinking is that if stops at the same place on the installation disk then it also stops at the same place on the hard drive. So, if you still have any motivation remaining try partitioning the hard drive into two separate partitions and installing the OS on the second volume. If it still stops at the same place then maybe we can rule out the HD.

Joe

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Answer 12

toxicmyst Author

Level 1

0 points

Mar 14, 2008 10:02 AM in response to Joe Gordon

Jo,

I'll give that a try. I'll create the first partition as the install image and then create the 2nd partition as the target for the install. previously I have had the 1st partition as the target and the 2nd partition as the install image. You never know it might make a difference. I will also grab an external USB 2.0 DVD drive and try and install it that way too.

Ill let you know how things go. it will be a couple of days before I get a chance as we are on a family holiday.

thanks

Richard.

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Answer 13

toxicmyst Author

Level 1

0 points

Mar 17, 2008 12:10 PM in response to toxicmyst

I have created 2 partitions. 1st Partition is 8 Gb and contains nothing, 2nd Partition is 65Gb and is the target for install. I have used the erase and install option and it hangs in the same place. I received an new dvd from apple this morning so I think we can safely rule outh the media and the hard disk.

I want to check that my memory is either genuine apple or is certified for use in the macbook. Please take into consideration that it worked fine with Tiger.

The only thing I have not tried is to install from an external optical drive, but I consider the fact that it will not install from either the internal optical or hdd as a far chance and that the problem is more likely to be something else.

Richard.

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Answer 14

Paul4900

Level 2

350 points

Mar 17, 2008 12:51 PM in response to toxicmyst

It still may be a problem with the internal optical drive, since you're copying to that 8 GB partition USING the optical drive. Try an external optical drive before you trash your perfectly good MacBook. I'd hate to see it sold for spare parts 😟

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Answer 15

toxicmyst Author

Level 1

0 points

Mar 18, 2008 4:23 AM in response to Paul4900

I have booted from an external DVD drive and tried the install from there. Same thing happens. It just sits there saying extracting before giving me an idle connection message.

I'm gonna try redoing the firmware see if that makes any difference.

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