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Level 4

1,342 points

Wake From Sleep ... Password Twice

I've done some searching around here and haven't come up with anything that seems familiar to my issue. So I thought I'd throw a new topic out there.

I have my Macbook set to ask for a password when it wakes from sleep. Three-quarters of the time when I type in the password and hit enter, I see the desktop for half a second and then am immediately sent back to the password dialogue box to put my password in again. It always lets me in after the second password entry.

Notes about the Leopard installation: I did an archive and install with the Leopard update dvd, which I got for $10 because it was released so soon after buying. Could the need for a second password have something to do with some sort of remnant of Panther? Probably not but I thought I'd ask.

It's not a huge issue but I think about it every time I have to type it in twice.

Thanks, in advance, for any thoughts or advice.

Message was edited by: RADe8

iMac C2D 20" 2GB, Mac OS X (10.5.2), MacBook 2.0 Ghz 2GB

Posted on Mar 14, 2008 4:15 PM

26 replies

Aug 26, 2008 11:40 AM in response to George Krompacky

Same thing here. Brand spanking new 2.5GHz MacBook Pro. Sometimes when I come back from sleep I have to enter my password twice. Sometimes I get the spinning wheel of death. Sometimes I have to close the lid and wait a few seconds. Sometimes I open the lid and the display is blank.

A little nerve-wracking.

Sep 11, 2008 4:18 PM in response to RADe8

AppleCare told me to delete a preference file and that has solved this issue for now on my MacBook Pro 10.5.4...

/Users/<username>/Library/Preferences/com.apple.preference.desktopscreeneffects. plist

Delete this file and it seems to work. We'll see how long it lasts though...

rkmag

Level 1

4 points

Sep 11, 2008 6:49 PM in response to Mattenglan

I have the same problem and the solution I found was to delete the key chain log in file. But this only lasted a very short time. I haven't tried resetting the PRAM yet. I will try deleting the preference file and see if that works for me.

rkmag

Level 1

4 points

Sep 17, 2008 9:52 AM in response to rkmag

Well deleting the preference file did not fix the problem for me. Is there any other suggestions to fix this problem.

rkmag

Level 1

4 points

Sep 17, 2008 9:55 AM in response to wafi

You may be onto something wafi I noticed this also.

rkmag

Level 1

4 points

Sep 20, 2008 5:14 PM in response to RADe8

Well I have tried many options but none have worked til now. I have turned off FireVault. Since I have done this I have not had this problem.

rkmag

Level 1

4 points

Sep 28, 2008 3:07 PM in response to rkmag

Well the frequency of having to double or triple login was greatly reduced it still did not stop it.
This a very frustrating problem. The only option is to turn off your mac when not in use, and not let it sleep.

igallagh

Level 1

9 points

Oct 7, 2008 6:29 PM in response to RADe8

I have this problem as well - it seems to be reliably reproduced whenever I close the lid (suspend) while I have my BT mouse registered, then turn off the mouse (close the bottom switch) while still suspended. One post commented that they could very briefly see the desktop flash between credential prompts; I also see this, usually just long enough (we're talking milliseconds here..) to see the mouse disconnection warning flash... Can anyone else reliably reproduce like this? If I shut my mouse off before suspending, or leave the mouse on when I wake the laptop up, I don't ever seem to get the double-prompt.

rkmag

Level 1

4 points

Oct 7, 2008 7:36 PM in response to igallagh

Sorry I don't have a BT mouse, I use a laser mouse. I have or had all the symptoms you mentioned. I have tried everything I could thing of and what I found posted in the forum. It seems even Apple's software engineer's don't have a solution either. I hope one is found soon.

JohnZ

Level 1

4 points

Dec 2, 2008 2:03 PM in response to rkmag

I have seen this problem on a MacBook Air. A further complication, sometimes the password dialog does not reappear after the first password dialog and just get a black screen is presented. In these cases sleeping the MacBook and waking it again usually brings up the dialog again. But sometimes a forced restart is necessary.

It would be helpful if Apple were to acknowledge if this is a known issue with Mac OS X as the other possibility that comes to mind is that these systems are infected with a password gathering malware.

mcster

Level 1

0 points

Dec 16, 2008 8:54 PM in response to JohnZ

Got the same symptoms. I am running with and without mouse at times. Same issues: double password prompts and blank screen on wake up. Closing the lid brings the password prompt back.

Is there a way to file it as an official OS bug?

Wake From Sleep ... Password Twice