Bottom of iPhone touchscreen not working...

you are hysterical Tamara. I did NOT hack my phone. i went to 02 and THEY unlocked it. I dont know how they did it, but did not touch it. in fact the apple store said that MANY phones have come in like that, as 02 does not do pay as you go for iPhone, but it is not stoping them from adding customers. i did not hack my phone. this is BS and you know it. Apple is screwing millions of customers.

The top half of my screen no longer registers today. I can tap the bottom row and the bottom two rows of icons but not the top. I'll be making a stop at the Apple store this afternoon to see if they can help me.

I don't see hackers everywhere but the iPhone is NOT officially available in Indonesia and that poster admitted that he put a foreign SIM into the phone. Since the iPhone does not support foreign SIMs, the poster had to have hacked or modified the phone in some fashion.

Mine did just that yesterday. I tried everything reboot **** restor but nothing works. I had to go to an Apple store. Since you dont live by one, i suggest you call 1800myiphone and inquire how you can sent it by mail or something. But if there is any way you can get to one at all, it is worth the trip. all i had to do was make an appointment go there and in 10 mins the rep gave me a replacement phone.... good luck

I've had my iPhone since August with not one problem. Just yesterday the bottom part of my touch screen became unresponsive. Of course this meant all the icons in the dock which are the most important became useless. I reset, restored, and everything else I can think of. No go. Took it to an Apple store this morning and it was instantly replaced without question. It seems this is a problem they have seen before.

Ernie

You are problably right, but in France Orange do unlocking on demand. In french law a phone can not be attached to a carrier. In that case it is strange to loose warranty because of unlocking.

All Apple fans should change their mind : because with your new MacBookAir, you will like to use it with every kind of WIFI : in the country you live, in every airports, abroad... and not the one that Apple decided.

I think it is not very fair from Apple to refuse to adress a very well know hardware problem, because of a discutable commercial arrangement.

In french law a phone can not be attached to a carrier.

Not entirely true.

A phone can be sold as carrier locked in France as long as an unlocked version is also available.

Apple is abiding by French law by selling an unlocked iPhone version (at a higher price than the carrier locked version) in addition to the carrier locked version with Orange. It is my understanding the official unlocked iPhone version sold in France can be used with French cellular providers only. If so, an official unlocked iPhone version purchased in France cannot be used with an at&t SIM card in the U.S.

In that case it is strange to loose warranty because of unlocking.

I believe this also applies to the iPhone sold as carrier locked with Orange in France (since an official unlocked iPhone version is also available due to French law), and this definitely applies to an iPhone purchased in the U.S. which is sold as carrier locked with at&t only. Modifying the iPhone's software or hardware to be used in an unapproved or unofficial capacity is against the license agreement for the iPhone and Apple reserves the right to not honor the warranty when doing so.

Apple has a defined business model for the iPhone which can't be compared to w-fi access. I have no problems with Apple's business model but I would have a problem with it if I traveled outside of the country on a regular basis for business. If I did, I would not purchase an iPhone.

Thanks Allan for your explanation, you are very clever.
What I did not understand before is that iPhone is not a phone to buy if you travel or if you plan to move abroad. Apple is not a good brand because when there is a problem on your phone, there is something in a 10 pages contract or/and arrangements that make repairing impossible.

This misunderstanding cost me $400.

There was no misunderstanding. It has been well advertised that the US iPhone only works with a US carrier.

If you don't bother to read the contract then it's your own fault. It's too bad that you're out $400 but it should be a learning experience to ask questions before you buy.

It has been well advertised that the US iPhone only works with a US carrier.

Can you cite a public source where a casual buyer would've seen this fact, please?

I'd say that much has been made of the iPhone using GSM, as a selling point. And one of the major well known GSM features is that phones can be used with local SIMS.

Every page discussing the rates shows AT&T as the only carrier.

That means it's exclusively sold by ATT in the US.

But the topic is, whether it's widely advertised that the phone is unable to use foreign SIMS.

Especially since every other AT&T phone can.

I would say that the casual buyer would not know this, nor be told this. And therefore blaming someone for not knowing this exception is ridiculous.

Yes, I am.

Im asking how many AT&T customers use forgein sims in their phones. The number can't be that high. How many Americans even travel over seas, much less live there.

I'm just saying that isn't it the responsibility of the consumer to find these things out?

Sure it is, but at&t also sells other phones as carrier locked.

If a subscriber has an at&t carrier locked phone requesting that at&t unlock their phone, at&t will usually do this, but they aren't obligated to do so when requested. I believe at&t has offered other carrier locked phones in the past which they refused to unlock when requested.

Hi there to everybody. I just had the same problem 2 days ago. I have bought my I phone in the States, however the company I am working for, transfer me to Dubai to work.
The bottom screen does not work at all and therefore I can not answer any calls as I have to slide the bar on the bottom to do so.
Please help...
Do you think If I call Apple and give the registration numbers of my phone, will the send me a replacement if I send mine back?
Any Idea?
Thanks a lot
Doxis

hey everyone sorry for your troubles. I have a similar problem. My iPhone has an unresponsive slider and dock only while charging from the wall. Any ideas? I tried my dads iPhone under the same conditions and it works fine...?