Brother MFC-7820N printer setup

Question

Brother MFC-7820N printer setup

Just got the Brother MFC-7820N install on my iMac G5 via my wireless network. Strange thing is I managed to get the scanner to work but can't figure out how to add the printer.

The user guide indicated selecting "Rendezvous' for Mac OS 10.2.4 but the version I have is Tiger. Any advice on how I can add the printer?

I've downloaded the CUP version from Brother and did the adding by IP address but the printing does not work? What am I doing wrong?

Posted on Jul 20, 2005 1:24 AM

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Answer 1

greg sahli

Level 7

25,508 points

Jul 20, 2005 7:29 AM in response to Christina Tang

Bonjour is the new name of Rendezvous. Bonjour-capable printers show up in the Default Browser in the ADD printer dialog.
Try Reset Printing System, a new menu item in Printer Setup Utility, found above Quit Printer Setup. Then restart the Mac, then try ADDing.

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Answer 2

Jul 20, 2005 1:51 PM in response to Christina Tang

Managed to get the printing and scanner to work via IP address. Bonjour method didn't work even after following your advice.

Problem I have now is the fax function. I can't seem to be able to do faxing as the Brother fax is not setup. How do I add the fax printer for Brother?

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Answer 3

Jul 21, 2005 7:02 AM in response to Christina Tang

How did you do it? I have MFC 410CN, it worked perfectly before I upgraded the bundle softwares and 10.4.1 to 10.4.2. Now it can't print but does scan. It does show up in Airport Admin correctly.

IP address method seems to work. At least the print service shows up saying connecting to MFC at port XXX. But nothing is actually printed.

Bonjour is another problem. The print service says it's done printing when nothing's printed at all.

Wiget worked a couple times. Now it doesn't.

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Answer 4

Jul 22, 2005 7:06 PM in response to Christina Tang

I have the same set up via network port, and managed to get printing and scanning to work via IP address. Bonjour as Christina pointed out, was not useful.

Any updates on faxing?

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Answer 5

Snoop Dogg

Level 4

1,502 points

Aug 15, 2005 4:24 PM in response to Christina Tang

Apparently, these Brother MFC-7820N models didnt ship with a default mDNS name, which means they won't show up in Printer Setup Utility and Safari. If you can figure out the IP address of the printer in order to load the configuration page in Safari, then you could probably set the mDNS name to something, and all will be well.

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Answer 6

Oct 3, 2005 3:33 PM in response to Christina Tang

When you added the printer via the IP printing protocol," did you happen to add using the BRscript driver"? If you are using that driver you cannot PC FAX. Delete and readd the printer via the IP printing protocol and select the CUPs printer driver and add that driver instead. When you select a document to print make sure the Brother unit is named as the device selected. Go to the drop menu and select "copies and pages" and go to the "send fax" feature. Select the output there as "faxcimilie". Input the fax number of the recipient and press "add". Select print and it will fax your document.

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Answer 7

jfaughnan

Level 3

889 points

Oct 10, 2005 9:15 PM in response to Christina Tang

There's a known bug in the configuration of this printer. It's missing an 'mDNS' name; without that it won't show up in Rendezvous or Bonjour.

My blog has an explanation and a review:

http://googlefaughnan.blogspot.com/2005/10/brother-mfc-7820n-doesnt-show-up-in-o s.html

Also if you search for 'mDNS' on Apple discussions you'll probably find other mentions.

It's really a superb device and with some tinkering it works well with a Mac -- but Brother should at least have put this bug up on their web site. Really, really, aggravating.

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