HP Toolbox Won't Work
I've seen this mentioned in other posts, but none of the fixes have worked for me, so I thought I'd give it a shot:
I have an HP Deskjet 5150 inkjet printer. It works fine. But HP's Toolbox won't work, so I can't get ink levels or clean print heads, etc. The problem first cropped up when I upgraded to Tiger (erase and install). I have attempted to uninstall and reinstall the latest HP driver (2.7.1) repeatedly, to no avail. I say attempted because the uninstaller, while it reports a successful uninstall each time, gives me error messages about changed headers and not being able to delete all the files because they were in use or not created by the installer. The other threads on this issue report success with different HP printers by deleting (Users) Library\Printers\HP directory after uninstalling, and THEN reinstalling, but I've got no such directory on my computer after uninstalling.
Does anyone have any idea what I can do to get the toolbox to work?
I have an HP Deskjet 5150 inkjet printer. It works fine. But HP's Toolbox won't work, so I can't get ink levels or clean print heads, etc. The problem first cropped up when I upgraded to Tiger (erase and install). I have attempted to uninstall and reinstall the latest HP driver (2.7.1) repeatedly, to no avail. I say attempted because the uninstaller, while it reports a successful uninstall each time, gives me error messages about changed headers and not being able to delete all the files because they were in use or not created by the installer. The other threads on this issue report success with different HP printers by deleting (Users) Library\Printers\HP directory after uninstalling, and THEN reinstalling, but I've got no such directory on my computer after uninstalling.
Does anyone have any idea what I can do to get the toolbox to work?