Gapless playback not supported on iPod Classic
I just got off the phone with an Apple support consultant.
I had reported the issue with gapless playback not working to Apple support a couple of weeks back, and the issue was escalated to 3rd level (according to the rep. I spoke to).
Today I followed up on the case number, was directed to 2nd level support - and was told that Gapless is not supported on the iPod Classic!
I was referred to article no. 304362. I've read this article many times, it's about activating Gapless in iTunes. The article contains a section at the end: "Supported iPod Models" - and iPod Classic is NOT listed! I'm sure this section is new to the article - I don't remember seeing it before. Can anyone confirm that this section was added recently?
Thanks.
I had reported the issue with gapless playback not working to Apple support a couple of weeks back, and the issue was escalated to 3rd level (according to the rep. I spoke to).
Today I followed up on the case number, was directed to 2nd level support - and was told that Gapless is not supported on the iPod Classic!
I was referred to article no. 304362. I've read this article many times, it's about activating Gapless in iTunes. The article contains a section at the end: "Supported iPod Models" - and iPod Classic is NOT listed! I'm sure this section is new to the article - I don't remember seeing it before. Can anyone confirm that this section was added recently?
Thanks.
iPod Classic, Windows XP