TIFF image display in web browsers using QT plugin is utterly broken...

TIFF image display in web browsers using QT plugin is utterly broken so far as I can tell. I've tried both Safari and Camino. I have QT version 7.4.5 (or at least that is the version of my QT Player app. The QT Sys Prefs don't bother giving a version ?!?!?!).

For example, I cannot get the following TIFF image to open in my web browser:

http://homepage.mac.com/sc42koi/tiffcentral/samplefiles/Olympics8.tif

I also cannot display TIFFS on http://www.ulib.org

Aluminium and glass 24" 2.8GHz iMac, Mac OS X (10.5.2), 2 GB RAM, 500GB HD

Posted on Apr 11, 2008 9:24 PM

Reply
13 replies

Apr 12, 2008 3:00 PM in response to Kyn Drake

Excellent. Once again and despite being on my third 24" iMac (first two were returned as faulty) it is made clear to me that I will never get a Mac running Leopard that just works. What I would give to go back to 10.3.9... sighs

I am sick and tired of this utter lemon in front of me.

How can I possibly fix this issue? Can I get some more details about which browser and version of QT you are using?

You know - in nearly six months of calls to Applecare they have yet to fix ONE problem I have had while I am on the phone with them. The second replacement iMac dealt with a few of the major issues, but they can seemingly do nothing about the endless series of small glitches that plague me.

With my previous Mac I must've called Applecare about a dozen times, total, during it's life. With this lemon Intel iMac I surpassed that number in the first five days of ownership.

Apr 13, 2008 6:26 AM in response to Wizardling

Actually, after reading this message, I really don't know if I could tell if the .tiff is opening in the browser using the plugin or using some Safari ability to open .tiffs My only hint is that the browser plugin removes references to QuickTime content from the 'Activity' window. Since the .tiff shows up in there, I'm assuming that it is NOT opening using the QuickTime browser plugin.

What are the exact steps to test this?

Apr 13, 2008 6:50 AM in response to Kyn Drake

System Preferences / QuickTime / Advanced tab
Click the MIME Settings tab
Under Images toggle (click on the little triangle) to view the image formats that will be used by the QuickTime browser plug-in.
Place a check mark for TIFF and quit and relaunch your browser to test.
The original poster's file opens just fine using the QuickTime browser plug-in (Safari 3.1 and Leopard) because I've assigned that preference.

Apr 13, 2008 11:10 AM in response to Kyn Drake

Sarari palys it...

Firefox, Opera, Camino, SeaMonkey, Real Payer (browser) and Sahira all have Quicktime question mark logos. Opera post an error, "this version of Quicktime can't play this..."

The Quicktime player itself can't open your tif.

So, I took you image and brought it into Photoshop and resaved it as a tif. Now it opens in all browser. I would say there something amiss with your tif.

http://www.setfreedenver.org/trassh/Olympics800.tif

???

You can also open your tif in Preview and do a SAVE AS...this tiff will open in all the above browsers.

Apr 13, 2008 12:12 PM in response to David M Brewer

Well that is really odd... Your re-saved TIFF opens without a hitch in Camino just now 🙂 Thank you for investigating.

I'm doubtful there is something wrong with these sample TIFFs, though I grant you it may be possible. It's just this is one of the most linked to TIFF info sites in the world. One would expect problems to have been found long ago.

I suspect QT just doesn't play nice with some TIFFs. I'm surprised Apple seems to have built better or more forgiving support for TIFFs into Safari (or so it seems), but NOT QT *eyebrow raise*

Apr 13, 2008 3:07 PM in response to David M Brewer

I just tried both URL's with "Open URL" in QuickTime. The original TIF reports "Alert: The URL is not valid". So that's another clear indicator, too. Would I be correct to guess that Safari ignores the MIME checkbox since it appears to have a built in TIFF interpreter, BUT it applies for browsers that don't have built in TIFF support (which appears to be all the others.)?

BTW, downloading the file and pointing QuickTime to it locally gives the following error.

Operation could not be completed. (OSStatus error -8969.)

And I believe that error is codecBadDataErr
http://17.254.2.129/Java/Reference/1.4/Java14API_QTJ/constant-values.html#quickt ime.Errors.codecBadDataErr

Apr 13, 2008 3:51 PM in response to Kyn Drake

Sherlock Kyn:
I found similar results (QuickTime 6 and 7) and find even more odd things about the file.
After downloading neither 6 or 7 could open the file (no suitable decompressor found).
GraphicConverter (my image editor of choice) shows the format to be:
TIFF (R), Little-Endian, No compression/Tiled/Non Planar with this XMP data
<?xpacket begin="Ôªø" id="W5M0MpCehiHzreSzNTczkc9d"?>
<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 4.1-c7A3AFBCC6DF69FEF3E01B942EFC19</tiff:NativeDigest>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:exif=" http://ns.adobe.com/exif/1.0/">
<exif:ExifVersion>0221</exif:ExifVersion>
<exif:ExposureTime>1/10</exif:ExposureTime>
<exif:ShutterSpeedValue>3321928/1000000</exif:ShutterSpeedValue>
<exif:FNumber>29/1</exif:FNumber>
<exif:ApertureValue>9715962/1000000</exif:ApertureValue>
<exif:ExposureProgram>3</exif:ExposureProgram>
<exif:DateTimeOriginal>2007-01-28T13:19:06-08:00</exif:DateTimeOriginal>
<exif:DateTimeDigitized>2007-01-28T1036 46.276720, Mon Feb 19 2007 22:13:43 ">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description rdf:about=""
xmlns:tiff="http://ns.adobe.com/tiff/1.0/">
<tiff:Make>Canon</tiff:Make>
<tiff:Model>Canon EOS DIGITAL REBEL</tiff:Model>
<tiff:ImageWidth>500</tiff:ImageWidth>
<tiff:ImageLength>333</tiff:ImageLength>
<tiff:SamplesPerPixel>3</tiff:SamplesPerPixel>
<tiff:BitsPerSample>
<rdf:Seq>
<rdf:li>8</rdf:li>
<rdf:li>8</rdf:li>
<rdf:li>8</rdf:li>
</rdf:Seq>
</tiff:BitsPerSample>
<tiff:PhotometricInterpretation>2</tiff:PhotometricInterpretation>
<tiff:XResolution>5000000/10000</tiff:XResolution>
<tiff:YResolution>5000000/10000</tiff:YResolution>
<tiff:ResolutionUnit>2</tiff:ResolutionUnit>
<tiff:Compression>1</tiff:Compression>
<tiff:PlanarConfiguration>1</tiff:PlanarConfiguration>
<tiff:Orientation>1</tiff:Orientation>
<tiff:NativeDigest>256,257,258,259,262,274,277,284,530,531,282,283,296,301,318, 319,529,532,306,270,271,272,305,315,33432;FFA3:19:06-08:00</exif:DateTimeDigitiz ed>
<exif:ExposureBiasValue>-1/3</exif:ExposureBiasValue>
<exif:MaxApertureValue>496875/100000</exif:MaxApertureValue>
<exif:MeteringMode>5</exif:MeteringMode>
<exif:FocalLength>200/1</exif:FocalLength>
<exif:ISOSpeedRatings>
<rdf:Seq>
<rdf:li>100</rdf:li>
</rdf:Seq>
</exif:ISOSpeedRatings>
<exif:Flash rdf:parseType="Resource">
<exif:Fired>False</exif:Fired>
</exif:Flash>
<exif:PixelXDimension>500</exif:PixelXDimension>
<exif:PixelYDimension>333</exif:PixelYDimension>
<exif:ColorSpace>-1</exif:ColorSpace>
<exif:NativeDigest>36864,40960,40961,37121,37122,40962,40963,37510,40964,36867, 36868,33434,33437,34850,34852,34855,34856,37377,37378,37379,37380,37381,37382,37 383,37384,37385,37386,37396,41483,41484,41486,41487,41488,41492,41493,41495,4172 8,41729,41730,41985,41986,41987,41988,41989,41990,41991,41992,41993,41994,41995, 41996,42016,0,2,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,20,22,23,24,25,26,27,28,3 0;C108F5D795A53F71E7661B4DAC4F631E</exif:NativeDigest>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:xap="http://ns.adobe.com/xap/1.0/">
<xap:ModifyDate>2007-07-06T20:02:19-07:00</xap:ModifyDate>
<xap:Label/>
<xap:CreatorTool>Adobe Photoshop CS3 Macintosh</xap:CreatorTool>
<xap:CreateDate>2007-07-06T20:02:19-07:00</xap:CreateDate>
<xap:MetadataDate>2007-07-06T20:02:19-07:00</xap:MetadataDate>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:aux="http://ns.adobe.com/exif/1.0/aux/">
<aux:LensInfo>28/1 200/1 0/0 0/0</aux:LensInfo>
<aux:Lens>28.0-200.0 mm</aux:Lens>
<aux:Firmware>1.1.1</aux:Firmware>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:lr="http://ns.adobe.com/lightroom/1.0/">
<lr:hierarchicalKeywords>aGllcmFyY2hpY2FsS2V5d29yZHMgPSB7Cn0K</lr:hierarchicalK eywords>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:dc="http://purl.org/dc/elements/1.1/">
<dc:format>image/tiff</dc:format>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:photoshop="http://ns.adobe.com/photoshop/1.0/">
<photoshop:ColorMode>3</photoshop:ColorMode>
<photoshop:ICCProfile>ProPhoto RGB</photoshop:ICCProfile>
<photoshop:History/>
</rdf:Description>
<rdf:Description rdf:about=""
xmlns:xapMM="http://ns.adobe.com/xap/1.0/mm/">
<xapMM:DerivedFrom rdf:parseType="Resource"/>
<xapMM:InstanceID>uuid:BDAAD0342D8D11DC8438E56ECCDCF1E8</xapMM:InstanceID>
<xapMM:DocumentID>uuid:BDAAD0332D8D11DC8438E56ECCDCF1E8</xapMM:DocumentID>
</rdf:Description>
</rdf:RDF>
</x:xmpmeta>
The image was taken using a Canon EOS Digital Rebel on Mon Feb 19 2007 22:13:43
Maybe all the more reason to use JPEG in a html file?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

TIFF image display in web browsers using QT plugin is utterly broken...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.