Level 3

649 points

Letters on some of my keys are fading away !

Hi

My MBP 17 Keyboard is only 9 months old and letters on the keys are allready fading,

I am guessing from the heat and use that the keys i use the most (A, E, N, O) are now almost unreadable, like they turned into some dark sport and i barely make out what they are.

Anyone else experiencing this?

MacBook Pro 17" Hi Res/ 2.4GHz/2X2GB/160HD, Macbook Black, iMac 20" C2Duos, Mac OS X (10.5.1), AirTunes, BT Mouse & keys, iPod V, Nano, HP1500, LG 32" LCD

Posted on May 8, 2008 2:17 AM

Top-ranking reply

Peter K. Grether

Level 4

2,876 points

Posted on May 8, 2008 7:26 PM

Hi Ron,

These Genus Bar can order the parts, and then call you when they arrive to repair. I have a Pro Care card, and both repairs I have needed took less than a day to complete. Of course they will quote longer.

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25 replies

May 11, 2008 4:34 PM in response to Zaw

You can't replace the keycaps themselves on a macbook pro -- unlike the old powerbooks, the individual keys don't come off -- it's all one chunk of attached keyboard.

carl wolf

Level 6

14,631 points

May 26, 2008 8:58 PM in response to LukeD

Nope. The original illuminating PowerBook keyboard was built as that. The newer keyboards use masked paint.

LukeD

Level 4

3,153 points

May 11, 2008 7:50 PM in response to Logic Pro

Can someone post a picture of this?

I do not understand how the letters, or the silver around them, could possibly fade. The plastic has been cut in the form of the letter to allow illumination from the ambient light.

Logic Pro Author

Level 3

649 points

May 28, 2008 10:53 PM in response to LukeD

I am in spain and they refuse to replace the keyboard here even though they are supposed to cover this world wide and have been in the US of A., i only owned this 2800->€<- ( $ 4,374.72 ) 10 months.

They took 2 weeks to solve my proof of purchased, i emailed the proof and photos of the keyboard the same day i called, there first email said my receipts did not match the date the computer was purchased which was (BLANK!) and that was all!

Later i called the store i got it from and told them to deal with it since they had pre ordered this computer been a hi res MBP 17 inch and i waited a month and when i got it it was the wrong configuration so they posted the receipts till later in September 2007 instead of August, which would still be covered anyway.

The things Apple does OUTSIDE the US are un believable., remind you that i work for a US firm which purchased over 3000 computers over the last 2 years.

Zaw

Level 1

27 points

May 11, 2008 4:48 PM in response to RonAnnArbor

Are you sure? They are attached with the same "scissor" mechanism. They should come off just like the old powerbooks.

LukeD

Level 4

3,153 points

May 27, 2008 7:42 PM in response to carl wolf

Thanks very much for the information, Carl.

Logic Pro Author

Level 3

649 points

May 28, 2008 11:10 AM in response to Logic Pro

link to images

http://forums.macrumors.com/showthread.php?p=5493491#post5493491

Logic Pro Author

Level 3

649 points

May 28, 2008 1:09 PM in response to Logic Pro

http://forums.macrumors.com/showthre...91#post5493491

http://forums.macrumors.com/showthread.php?t=233629

carl wolf

Level 6

14,631 points

May 29, 2008 1:09 AM in response to Logic Pro

"i work for a US firm which purchased over 3000 computers over the last 2 years."

Unless they're Apple products, I'm not sure why you mentioned this.

Logic Pro Author

Level 3

649 points

May 29, 2008 1:48 AM in response to carl wolf

Use your brain Carl, what products did you think they where Dell? LOL did you really need to post just to find out.,

Apple is sneaky, sorry flat out truth.

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Letters on some of my keys are fading away !