Intel Imac with bad logic board.

I also have a late 2008 imac; purchased in June 2009 for daughter for school. It just crashed and when we took it in it was determined to be the logic board. Apparenty this is no surprise as it seems to be a substainal issue for Mac. We were quoted $500 to replace the board and told that has a 90 day warrenty. Then we were told if this issue happens again, we will have a "different discussion". I assume this means if the issue recurs there might be a REAL problem with the logic board for the self-appointed "genius". Glib, and condesending information with a heavy hand telling us, "afterall, it IS 4-years-old.

If we choose to repair, we average an expense for this computer at $400 per year.If we don't repair, its junk.

I am a 20 year Mac user; purchased several Macs for my office - several times. I am SORELY disappointed at the lack of reponse to the logic board issue. Clearly there is a problem with the logic board - across the board, not just the Mac book Pro. They have lost me, a once loyal customer, with the glib answer that I should just purchase another computer. And, they have lost the next generation of customers in my household as well. We WILL, purchase another computer and it WILL NOT be a Mac. If Mac is a cult, I have been deprogramed...completely.

lori234: I been a Mac user since 2000, and I had a similar problem with my iMac is well but it was still covered under Warr, and the Apple Store gave me full credit for my computer. Now I have had many failures on the PC end at least 3 since 2000 and 1 Mac, I will give them another shot. I see a Class Action Lawsuit brewing, as their are way too many people having this issue. The simple issue here regardless of what people say is "Heat" the my iMac was so hot to the touch you couldn't put your had on it for very long, if you go to the Apple Store or Best Buy where they have these units on all day long, the heat is about 60% less. I am going to give Apple another shot, because in my case they deserve it, now if this happens again, then I am sure I will have a response like your having. The redesign on the iMacs was needed, hopefully this will improve things, but anytime you intergrate a screen with a computer with these all in one computers, more things can happen. Example 2 year old Studio One by dell, has to be fixed on a weekly basis.

Gandalf the grey: I appreicate your input. We had 3-year applecare and it expired. I have been researching the issue and did note that the Macbook pros had their warrenty extended an additional year. One would just think from a business perspective that the topic would be addressed to maintain customer loyality. They told me straight out that imac's didn't have the logic board issue.

I am trying to figure out how Apple decides when it is a problem after market for them? I am looking to surpass the genius bar. Customer service number? Community relations?

If there is a class action lawsuit; I'm in! I did find an apple number for small claims; might try to persue for repair expense. I hate to just toss the machine.

I am totally bummed by this experience. I will stay away from the Studio One and probably buy an inexpensive laptop - even if I did this annually, financially I think we would be ahead of the dismal Mac experience.

lori234: There will most likely be one on the iMac because the number of people having issues are increasing daily. Example: Sony XBR1 TVs had an issue with a Optical Block which cause the TV to turn green, my TV developed this problem right away within 3 months and they replaced it with a XBR2. Then after 6 years, my XBR2 started to fail and turn green and of the heck of it I "Googled" it and sure enough "Class Action" lawsuit and they replaced my set with a new LED and only charged me shipping on a new 60" Now hopefully Apple does some thing to keep their loyalty base, for me giving me full credit on a computer that was over a year old was fine by me, I have been using a Mac Mini for the last 2 years, but I need more speed of a QuadCore so I might dish out the extra cash for the iMac, or just get a QuadCore Mini, not sure yet. Best of luck to you and hopefully they will rectify this problem sooner than later!

I had really good success regarding this issue. I've written about it in detail here:

http://shaungarrod.over-blog.com/article-how-i-got-apple-to-utimately-replace-my -faulty-late-2006-imac-for-a-brand-new-i5-27-imac-for-free-98729037.html

Gandalf The Grey wrote:

lori234: There will most likely be one on the iMac because the number of people having issues are increasing daily. Example: Sony XBR1 TVs had an issue with a Optical Block which cause the TV to turn green, my TV developed this problem right away within 3 months and they replaced it with a XBR2. Then after 6 years, my XBR2 started to fail and turn green and of the heck of it I "Googled" it and sure enough "Class Action" lawsuit and they replaced my set with a new LED and only charged me shipping on a new 60" Now hopefully Apple does some thing to keep their loyalty base, for me giving me full credit on a computer that was over a year old was fine by me, I have been using a Mac Mini for the last 2 years, but I need more speed of a QuadCore so I might dish out the extra cash for the iMac, or just get a QuadCore Mini, not sure yet. Best of luck to you and hopefully they will rectify this problem sooner than later!

What exactly do you mean by "Class Action" lawsuit? Class action sounds like something one would find in an advert for a ***** movie.

They happen all the time, just Google it, there was one already with the iPod Nano. Where they replaced the old Nano with a newer one, I was part of that. This could happen with the iMacs if people keep on reporting similar or the same issues over and over.

Count me in on a class action law suit too....My expensive paperweight is now sitting here.....I could put the parts on ebay as told to me by the woman who answered my email to the CEO!

I'm in the same position- I have a lovely looking iMac in tip top condition, but has an SMC fault with the logic board and will need a new board for it to work properly again apparently. It will be on ebay some point soon!

I decided to go for the Mini Mac option to save on cash - works almost just as well as iMac. The only reason I haven't totally left Apple yet is because alot of my friends that own iMacs have had no trouble. I initially thought I was just really unlucky, but I'm glad to see that I am not the only one from these posts on the thread.

After this issue Apple will never ever get another iMac out fo me so they've lost out on my custom on that model, but if the Mini Mac does the job then I will stick with it. If that fails - back to Microsoft!

I too decided on this path after my 2008 iMac's logic board went after 2 years & 10 months back in 2011. BTW, no AppleCare, so, yes, my fault for not covering myself with extra protection.

Since then I've bought a Mac Mini with HD 6630M graphics (& extra AC). A brilliant computer which serves me well. I've also bought a couple of decent matte monitors. As with you, due to my disappointing iMac experience & the many others related here, I won't buy another iMac again, nor any other AIO computer.

Too late for me to join any legal class action here as I sold my failed iMac to a Mac enginer on eBay for a relative pittance of just over £220.

Though I also use PCs happily enough, I'm too heavily invested in OS X to switch entirely. So in future, all my Mac buys will either be new Minis or the occasional laptop. If I want much more powerful graphics, it'll be an upgradeable PC for graphics-intensive stuff, rather than any iMac or other AIO.

Maybe I'm allowing some residual bitterness to obscure the bigger picture. But unless Apple admits to a serious problem with a certain generation of iMacs & reimburses those on the receiving end of unreasonable hardware failures, I don't care. I won't touch them again.

I'm glad to hear the Mac Mini is working with you! At least if there is a problem with it it will be easier to move and hopefully cheaper to repair. The iMac was such a pain to keep moving around and the bags made for them aren't exactly cheap anyway.

I'm hoping to get around £300 for my iMac if possible. I don't think there is anything wrong about having bitterness towards these problems. We pay ALOT of money for hardware that should work! When that falls flat in a fraction of the time that a cheaper alternative would last and customer support is pretty much non existant, it does not fill me with confidence!

Thanks! I wholly agree with you. At the time of my iMac's failure, frankly, I was angry with myself for listening to a few people who'd advised, "don't worry about getting AC for iMacs, they're made to last for years. Only buy it for laptops." I thought they're probably right, but still wasn't 100% convinced & figured that maybe I'd still buy AC later.

Then a short time before the 1 year guarantee ran out, I moved house & forgot all about it. That was the only time my iMac was moved & carefully at that. Thus, it still lasted well over a year after the move.

As you say, much cheaper hardware lasts for much longer than most of these failed iMacs. For the prices we pay, it's not unreasonable to expect these computers to last for well over 3 years. My iBook is still going after over 7 years, despite being knocked about.

I wish all those considering a class action lawsuit only the best for a successful outcome! Hence, I'll be keeping in touch with this thread. Good luck also in getting a much better price for your failed iMac than I managed to.

Mi iMac a muerto. Necesita una placa lógica nueva y para ello me piden 800€, cosa que no considero aceptable después de haber pagado 2000€ por el equipo.

Creo que Apple debería reconocer que los modelos de iMac de principios de 2008 tienen un problema en su placa lógica y llamar a filas para reparar todas las unidades vendidas.

Pero claro está, esto supondría un pérdida adquisitiva importante, ya que dicho modelo vendió muchas unidades. Con tanto dinero como ganan, no se preocupan de sus usuarios con problemas en sus máquinas.

Están perdiendo el sentido, se están olvidando de lo más importante que tienen, sus usuarios fieles y seguidores, solo quieren negocio y dinero.

Mid-2010 iMac not working. Likely a faulty logic board.

Do you have extended AppleCare?