Intel Imac with bad logic board.

The logic board on my 20" Intel Imac failed(according to the diagnosis form the tech at the Apple Store) and will require a $900+ dollar repair....a tad bit high considering it's age, the cost of the machine in late 2006 and the going prices of the new Imacs! Anyone know of a lower priced repair option or a way to salvage the machine, or is it now a very large paperweight?

I know that I apparently should've gotten Apple Care, but I've never had such a catastrophic Mac failure in the 12 years I've been dealing with the machines. Judging by the lines/wait for service at the Apple store maybe it's a good idea next time...although with all the problems the new machines seem to be having it seems a bit like extortion and maybe they should just raise the prices and include it.

intel imac 20", core 2 duo

Posted on May 10, 2008 11:15 AM

Reply
390 replies

Mar 7, 2013 5:10 PM in response to brandondsp

There are a lot of common failures with aluminum iMacs from 2009 to early/mid 2012.

That's why I have been recommending purchasing extended AppleCare.

Sorry there is no other option for you than to pay for service and parts.

Bad Logic boards is just one of the common hardware failures in these iMacs.

I Am totally convinced that all of the different hardware failures are a direct result of the internal heat generated by these model iMacs.

I Bought a 2009 model used and I was immediately concerned about how much heat my iMac was generating.

Not knowing how the previous owner treated this iMac, I took precautions and installed manual software internal fans control and run a small external fan behind my iMac.

These iMacs look great and do work great, but I see too many posts, here in this iMac forum, of hardware failures that I am taking every precaution I can implement to keep my iMac healthy for the next few years.

I can't afford a new Mac or an expensive repair for the near future.

Good Luck to you.

Mar 7, 2013 8:55 PM in response to MichelPM

MichelIPM: You bring up a great point, the new 2012-2013 iMac the newest one put out very little heat compared to my 2011 iMac which bit the dust. That unit would run very hot and even with the extra software that helped increase the fan speeds the unit still failed. If you go to a local Best Buy or Apple Store and touch any of the new iMacs the heat is greatly reduced by 50% or more and they are suppose to have more fans and parts have become smaller. I will give the iMac one more shot as I plan on buying one in May.

Mar 22, 2013 12:16 PM in response to Gandalf The Grey

Thanks for all of the posts. Our 2011 acted up yesterday and died today. I'm a little more than slightly peeved about this. I've read countless posts about people who have had no luck with Apple Care, but is there anyone who has had luck with Apple fixing the logic board problem and not charging an arm and a leg? If not, does anyone know a good service place in Portland, OR?

Mar 25, 2013 2:10 AM in response to markrut

Add my July, 2011 27' iMac to the logic board problem. Problem occurred where it kept crashing soon after boot. 2 weeks for the service centre to diagnose only to call me today and say it will be $1100 replacement. They were even gracious enough to remind me that it was only 6 months out of warrenty. However they did put me through to a customer care representative, who is looking at my case to see "what can be done". I'll keep you posted.

Apr 1, 2013 11:44 AM in response to Jayesscee55

Thanks for the note about some cards offering an additional year on purchases. I'll have to check into that.


I took mine in and the techs, despite the work order, were nice enough to try a software fix instead for free to save me a few bucks. Honestly though, I would have much rather them have just fixed the problem so I wouldn't have to lug it in again. Of course, it crashed 30 minutes after one successful boot and it is now just booting and crashing. I don't even want to take it in again for fear of another band-aid fix instead of a real fix.


In this state, could it possibly be used as a monitor for a MacBook? It'd be a free fix and get me the screen real estate that I need for work.

Apr 1, 2013 11:56 AM in response to biketowork

I had what I (and Apple) thought was a logic board problem-very similar to what some people are experiencing here. Appe repalced the hard drive, then the logic board, but I was still having problems. I had aftermarket memory, which Apple tested and determined was fine. When I was still having problems, I pulled the aftermarket memory and have never had another problem. I then added some Apple memory (4 times the price of the aftermarket simms) and it works great. Make sure you remove all non-Apple OEM parts before you condemnt he logic board.

Apr 1, 2013 12:05 PM in response to fishlaw

Who did you buy the third party memory from fishlaw?

Macs are picky about RAM and RAM specs.

You can't just use any willy nilly memory from any electronics/computer store.

The best, correct and reliable Mac RAM memory suppliers are Crucial memory and OWC ( macsales).

Both suppliers offer correct and reliable Mac RAM that meets or exceeds Apple's own RAM specs.

They both have lifetime replacement warranties.

Never had an issue with either of these Mac RAM sellers.

That stated, even from these suppliers, sometimes the RAM module can be defective or become corrupt or defective

Apr 1, 2013 12:16 PM in response to fishlaw

That was the issue.

Crucial memory and OWC are both Mac speciality sites. Epecially OWC. They are an all Mac supplier of just about everything.

These two online companies are recognized as the best or most popular Mac websites to purchase correct and reliable RAM.

If you bought RAM from Apple, you were conned!!! Apple charges two to three times as much for their RAM than Crucial and OWC does and their RAM, is just as reliable.

Apr 6, 2013 4:37 PM in response to MichelPM

My Mac had a failure as well, it's a 27" iMac from July 2011 I believe.


Someone is checking what the issue is right now. We first thought it was the graphics card. After having replaced it, the issue was still there. (You can read about the symptoms my Mac had in this thread.) Now we're testing the logic board.


It's interesting that you mentioned the RAM. Because not so long ago I upgraded my RAM. I bought it from Crucial, it's 32 GB of RAM. Crucial says that this works fine with the iMac I have, they tested it with it. But perhaps it was still a bit too much.


I have tested the computer with the original RAM again, it worked once but that was it. But maybe because I touched the RAM for too long (You know there's this whole magnetic thing, that you shouldn't touch it and shouldn't install it without special tools etc).


But I also believe, like already mentioned, that heat has something to do with it. I had this game that I play a lot, my iMac gets really hot when I play it. I've heard it shuts down itself if it's too hot, but it never did for me. So is it true that post-2012 iMacs don't have the heat issue?


Also the 32 GB of RAM might have contributed to the heat problem as well: More RAM means more memory usage, means more heat, etc.


I really should have bought Apple Care. But in the end you pay more, because you really NEED Apple Care. If not, your product will fail (by coincidence!) a few days or weeks after your warranty has run out. This is all programmed people. In America people probably don't know about this, but over here in Europe there's talk about this kind of stuff all the time. All products that we buy are meant to fail not long after their warranty has expired... it's too bad because earlier Macs were built like Tanks. Apple doesn't stand for quality anymore. It's still the best OS, but the name of the company has been tarnished by the poor quality. Actually even with Apple Care it will fail at some point, and maximum you can get is two years. Which isn't a long time... Best thing is to build your own Mac. Buy all best parts yourself and get it built by someone who knows his way around. Might even cost less actually, and will last forever. Trust me. I just turned 20 and have paid over 2000€ for this Mac only one and a half years ago, and now I'll have to pay again... it just isn't woth it.



Well I'll keep you updated anyway, we'll see if it's the Logic board or something else.

Apr 8, 2013 6:23 AM in response to Jayesscee55

@Jayesscee55 - No Credit card purchase, but happy to say that my local retailer advised me to call Apple Australia, and they investigated my problem, confirmed logic board failure with JB Hi Fi and made a ruling that despite being 200 days out of warrenty that they would cover it for me. I got my 27" back 3 days ago - fully working again, no lost data. Have to say I am a very happy Apple customer right now ...

Apr 8, 2013 10:06 AM in response to Sagesilver

Sagesilver: I am with you, I had a 2011 June build go bad 6 months later and they tried fixing it 3 times, I did however had Apple Care, after the 3rd time the Apple Store gave me a silver credit card and put all of the money I spent on my iMac on that card so I ended up buying a Mac Mini which has served me well since Oct. 2011 which I am currently typing on, and I bought a Apple Display and bought my wife a Macbook Pro. As far as the iMac, I would not touch another Silver Model "thicker" unit as they produce way too much heat, which I think is the main problem with them. Now comes the new thinner model iMac much better at disapating heat, if you go to Best Buy and or a Apple Store and they been running all day long the new iMac produce very little heat, so I will buy a new one in hopefully a couple of months. Best of Luck to you on your new iMac.

Apr 8, 2013 10:36 AM in response to Gandalf The Grey

I was in an Apple store today and saw that new, really thin iMac. I got a shock when I realized it doesn't have a disc drive anymore 😮 But that's probably the reason why they managed to make it so thin at all. It's almost like a MacBook Air now 😁


But I've also heard that some 2012 models don't have the heat issue. Does that apply for the thicker 2012 models as well, or do only the thin ones don't have the heat problem?


When I get my new logic board I might just get rid of mine and buy another one, a thick 2012 one with no heat problems.

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Intel Imac with bad logic board.

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