Can't stop the dock icon bouncing when there is an "alert" from Thunderbird

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Can't stop the dock icon bouncing when there is an "alert" from Thunderbird

I posted this question on the MozillaZine forum, but no-one there answered so I thought I'd try here.

I'm using Thunderbird 2.0.0.14 for my email. Is there a way to stop the dock icon bouncing when there is an "alert"? These happen relatively frequently in connection with my Yahoo account, and every time the icon bounces until I go to Thunderbird and click "ok" on the alert box. This is slowly driving me nuts. I have disabled the "animate dock icon" setting for new mail, and for my whole system when programs start or open, but it hasn't had any effect on the behaviour of the icon with regards to alerts.

Thanks.
C

MacBook, Mac OS X (10.4.11)

Posted on May 20, 2008 4:08 PM

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Answer 1

BDAqua

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May 20, 2008 6:16 PM in response to csojc

Welcome to the forums! 🙂

I think if you drag this file to the desktop after quitting ThunderBird, then restart it, and set your prefs again, that'll fix it...

prefs.js in your library>Thunderbird>Default... folder.

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Answer 2

csojc Author

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May 20, 2008 7:33 PM in response to BDAqua

Um, that appears to have wiped everything, like it's a completely new installation of Thunderbird. All my settings, accounts, mail etc are gone. Was that the point?

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Answer 3

BDAqua

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May 20, 2008 7:58 PM in response to csojc

Well, that does appear to be where that and the other settings are kept.

You can drag it back and try to figure a way to fix that file, (I haven't yet found exactly where it is in there), or you could put your info in again... may want to archive the whole folder before you do anymore.

I think the Mail is still there, in that Profiles>(random ascii).default> folder.

In fact, I just tested it with an account that used global/local folders, it processed all the old mail when IO made a new account.

No idea if it not a global account.

I then replaced that .js file, and all accounts came back, like before.

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Answer 4

csojc Author

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May 20, 2008 8:25 PM in response to BDAqua

Sorry, I am not trying to be difficult. I'm just lost.
Do you mean that that was meant to happen, but if I put in all my account details again it will all come back?
By info do you mean the server settings, email address and name, or everything - all the separate identities, filters, etc etc?
I have about 4 or 5 email accounts set up. Only the ones I rarely use go to the global inbox. The main 2 have separate inboxes and about 5 sub folders each.

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Answer 5

BDAqua

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250,259 points

May 20, 2008 9:00 PM in response to csojc

Sorry, I am not trying to be difficult. I'm just lost.

Hey, no problem, really... we're here trying to help & just need to find out what is needed to help! 🙂

You really should right click on the whole Thubderbird folder and Archive it first, so we can go back if need be.

Then, it appears that if you just recreate the account, with the name, email, server, and smtp, then everything comes back for that account... at least for global accounts.

If you wish to hold off on this then just move the original .js back and start T-Bird again, then I can search for a way to edit the existing .js file, because for some reason, when you change your prefs back, it's not changing that file like it should.

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Answer 6

May 21, 2008 1:46 AM in response to csojc

Have you tried opening system prefs, going to the dock section, and unchecking "animate opening applications"? Just a thought.

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Answer 7

csojc Author

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May 21, 2008 5:16 PM in response to OkComputer1234

Yep, I did that. I also turned off all the animation options available using "tinkertool", but it made no difference.

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Answer 8

kravdijk

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Jul 11, 2008 6:42 AM in response to csojc

It's easier than you would expect:

Open Thunderbird

Preferences
General tab
under "When new e-mail arrives", uncheck "Animate the dock icon"

Cheers!

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Answer 9

csojc Author

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Jul 14, 2008 5:26 PM in response to kravdijk

It's not bouncing when I get new mail, I was able to change that setting without any problem. I can't stop it bouncing when Thunderbird displays any kind of error, alert, or notification message, such as a "Yahoo timed out" notification. I've turned off animation/bouncing everywhere I can find it, both in Thunderbird and the dock and general program settings within OS X, but it hasn't fixed the problem. I've searched the preferences of Thunderbird (and searched the knowledgebase, and asked in their forums) but can't find any settings relating to the behaviour of error messages or notifications.

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Answer 10

kravdijk

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Jul 21, 2008 6:09 AM in response to csojc

ah... I got it. What about updating Mac software? (you say you have 10.4)

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