Previous 1 2 3 Next 31 Replies Latest reply: Sep 2, 2008 8:56 PM by vinotinto Go to original post
  • dddog Level 1 Level 1 (5 points)
    I have been following this with interest, as no one seems to have solved this problem. I get the black screen of death everytime I try to back up my iMac to my Time Capsule using Time Machine. This has been going on for a long time. When the heck are we going to have an answer from Apple? It's been doing this since I was on 10.3. It works fine on my MacBook. Would somebody please help?
  • dddog Level 1 Level 1 (5 points)
    I have the exact same issue as you. My MacBook backs up fine using Time Machine to Time Capsule. I agree, it is a iMac/TC/TM issue. No one has solved this.
  • vinotinto Level 1 Level 1 (0 points)
    Turn for the worst...
    Now my MacBook won't backup to TC. Various error messages.
    I finally called Apple. I rambled on about all the problems I've been having. Once I explained I can't even do a TM backup direct via ethernet on either machine I was told the problem rests within TC and my iMac/MacBook/TM are ok. Apple recommended I take the TC to an Apple store to have them run tests on it. If not near an apple store, they would have me ship it for an exam. I hope to take it in within the next couple of weeks.

    good luck
  • dddog Level 1 Level 1 (5 points)
    That's not such a great answer. It means having to disable airport which I use for other computers in my house. However, it may be the only solution. Does anyone know what type of tests they run - I may get someone at work to do it.
  • dddog Level 1 Level 1 (5 points)
    Hello Apple. Since it appears in my case - and in others- to be an iMac/Time Capsule issue = can you please solve this? I've been waiting a long time. There is nothing wrong with my Time Capsule since my laptop backs up with no problem.
  • artisanat Level 1 Level 1 (0 points)
    I am having a problem that is somewhat like that of the original poster. When Time machine is backing up in the background to a LaCie firewire disk my MacBook Pro sometimes freezes. This tends to happen progressively with some processes in some applications continuing to function for a while after others have stopped. After several minutes the whole lot reactivates. The problem doesn't happen when the backup disk is not attached.
  • dddog Level 1 Level 1 (5 points)
    I still have the problem of Time Machine freezing my iMac every time it launches to back up wirelessly to my Time Capsule. Somewhere else I saw that it is a Time Machine/Time Capsule/iMac issue. Time Machine and Time Capsule work fine with my MacBook. Anybody out there found the solution for this??? Is it in fact an iMac issue???
  • RML1290 Level 1 Level 1 (0 points)
    I am also have this same problem. Every time I try to run a backup on my MacBook using TIme Machine my computer locks up completely. I get this message saying "Mac OSX has quit unexpectedly" and it forces me to do a hard restart. I have no idea what to do.
  • Dexter123 Level 1 Level 1 (0 points)
    Hey Gang,

    Add me to the list on this problem. Every time the TC drive mounts it crashes my MacBook Pro causing me to do a hard restart.

    I am not running any anti virus software but am running the latest OS 10.5.4.

    I have a sneaking suspicion that the network drive has been corrupted or something, but why would that force the OS to crash? Anyone?
  • emiliano tomei Level 1 Level 1 (0 points)
    no idea, but, i have connect an external WD500 Mybook, and using it to make the TM backup, it run perfectly.....but if i try tu use TC for backup everything freeze......
  • flashinglightsarebad? Level 1 Level 1 (0 points)
    I have exactly the same issue.

    We've been running the Time Capsule since May and up till a few days ago, it worked fine. Now I get the same panic grey curtain and total reboot needed.

    I called support, but my complimentary phone support had just run out.

    I also need a solution as the TC now seems like a lot of money for dead space. My OS is 10.5.4 too

    APPLE - PLEASE SORT THIS OUT! EVERYTHING WAS COOL TILL YOU BROKE MY TIME CAPSULE!
  • emiliano tomei Level 1 Level 1 (0 points)
    yesterday afternoon a friend of mine try him TM with him macbook 10.5.4, without sec uodate 2008-05: same identically thing, him macbook freeze.
    help us please!
  • XNALD Level 1 Level 1 (0 points)
    Had the same problem and backtracked my activities. Found the culprit to be my anti-virus software (Mcafee Virus Scan for MAC). I unchecked the On-demand Scan option (default). TM does not freeze up anymore. Works like a charm now.
  • vinotinto Level 1 Level 1 (0 points)
    How could your phone support runout? The TC is less than a year old. I got my TC in March, got phone support about 2 weeks ago, and my replacement TC is in the mail to me now.

    On that note, I took my TC to an Apple service provider, as instructed by the phone support, and they determined it was not functioning properly. I wasn't able to get a specific description to the problem, but Apple is hooking me up - no charge.
  • emiliano tomei Level 1 Level 1 (0 points)
    i d't use antivirus, the only third part software running are BOINC (seti) and cronosync, but this programa was installed in april, and the problem with TM - TC started in august, after 10.5.4 and sec up 2008-05
    i think in some bug in these update.