10.5.3 CD driver fails to acknowledge media when tray closed manually

same here !
seems to be a problem with external drives too.
got an external usb dvd tray-drive.
whenever i close the tray manually, nothing happens.
your description solves it, for now.

how can one let apple know about it ??

I have the same problem. When I inserted a DVD to write I a got an error message saying, "This disc cannot be used because it is not recognized." I get this when I insert a blank CD to burn as well. I used my new external drive and got the same error message. Everything was working just fine before I installed 10.5.3 yesterday.

Closing the drive manually or with the eject button makes no difference - nothing will read.

I'm using:

Model Name: Power Mac G5
Model Identifier: PowerMac7,2
Processor Name: PowerPC 970 (2.2)
Processor Speed: 1.6 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: 5.1.5f2

PIONEER DVD-RW DVR-112D & an external TSSTcorp CD/DVDW SH-S182M Firewire

System Version: Mac OS X 10.5.3 (9D34)
Kernel Version: Darwin 9.3.0

There is no spinning or any attempt to read the drive(s). There is no activity when the error pops up.

I also have this same problem. I guess I will have to search around for how to get the disk ejected (since it doesn't recognize it has one).

The "drutil -drive 1 poll" request for me produces:

DRDeviceAppearedNotification (MATSHITA DVD-R UJ-85J)
DRDeviceStatusChangedNotification (MATSHITA DVD-R UJ-85J)
-DRDeviceMaximumWriteSpeedKey: (null) >>> 0
-DRDeviceIsBusyKey: (null) >>> 1
-DRDeviceMediaStateKey: (null) >>> DRDeviceMediaStateNone
-DRDeviceIsTrayOpenKey: (null) >>> 0
-DRDeviceCurrentWriteSpeedKey: (null) >>> 0

whereupon I have to hit CTRL-C to return to prompt.

This is what I get when I run drutil -drive 1 poll and insert a disk and still get the same error message:

DRDeviceAppearedNotification (TSSTcorp CD/DVDW SH-S182M)
DRDeviceStatusChangedNotification (TSSTcorp CD/DVDW SH-S182M)
-DRDeviceMaximumWriteSpeedKey: (null) >>> 0
-DRDeviceIsBusyKey: (null) >>> 0
-DRDeviceMediaStateKey: (null) >>> DRDeviceMediaStateNone
-DRDeviceIsTrayOpenKey: (null) >>> 0
-DRDeviceCurrentWriteSpeedKey: (null) >>> 0
DRDeviceAppearedNotification (PIONEER DVD-RW DVR-112D)
-DRDeviceLoadingMechanismCanOpenKey: (null) >>> 1
-DRDeviceFirmwareRevisionKey: (null) >>> 1.21
-DRDeviceIORegistryEntryPathKey: (null) >>> IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@5/IOPCI2PCIBridge/ata-6@ D/AppleKauaiATA/ATADeviceNub@0/IOATAPIProtocolTransport/IOSCSIPeripheralDeviceNu b/IOSCSIPeripheralDeviceType05/IODVDServices
-DRDevicePhysicalInterconnectLocationKey: (null) >>> DRDevicePhysicalInterconnectLocationInternal
-DRDeviceVendorNameKey: (null) >>> PIONEER
-DRDevicePhysicalInterconnectKey: (null) >>> ATAPI
-DRDeviceWriteBufferSizeKey: (null) >>> 2000
-DRDeviceLoadingMechanismCanEjectKey: (null) >>> 1
-DRDeviceSerialNumberKey: (null) >>> PIONEER DVD-RW DVR-112DGFDP993919WL
-DRDeviceProductNameKey: (null) >>> DVD-RW DVR-112D
-DRDeviceSupportLevelKey: (null) >>> DRDeviceSupportLevelAppleShipping
-DRDeviceWriteCapabilitiesKey: (null) >>> {
DRDeviceCanTestWriteCDKey = 1;
DRDeviceCanTestWriteDVDKey = 1;
DRDeviceCanUnderrunProtectCDKey = 1;
DRDeviceCanUnderrunProtectDVDKey = 1;
DRDeviceCanWriteBDKey = 0;
DRDeviceCanWriteBDREKey = 0;
DRDeviceCanWriteBDRKey = 0;
DRDeviceCanWriteBDRPOWKey = 0;
DRDeviceCanWriteBDRRRMKey = 0;
DRDeviceCanWriteBDRSRMKey = 0;
DRDeviceCanWriteCDKey = 1;
DRDeviceCanWriteCDRKey = 1;
DRDeviceCanWriteCDRWKey = 1;
DRDeviceCanWriteCDRawKey = 1;
DRDeviceCanWriteCDSAOKey = 1;
DRDeviceCanWriteCDTAOKey = 1;
DRDeviceCanWriteCDTextKey = 1;
DRDeviceCanWriteDVDDAOKey = 1;
DRDeviceCanWriteDVDKey = 1;
DRDeviceCanWriteDVDPlusRDoubleLayerKey = 1;
DRDeviceCanWriteDVDPlusRKey = 1;
DRDeviceCanWriteDVDPlusRWDoubleLayerKey = 0;
DRDeviceCanWriteDVDPlusRWKey = 1;
DRDeviceCanWriteDVDRAMKey = 0;
DRDeviceCanWriteDVDRDualLayerKey = 1;
DRDeviceCanWriteDVDRKey = 1;
DRDeviceCanWriteDVDRWDualLayerKey = 0;
DRDeviceCanWriteDVDRWKey = 1;
DRDeviceCanWriteHDDVDKey = 0;
DRDeviceCanWriteHDDVDRAMKey = 0;
DRDeviceCanWriteHDDVDRDualLayerKey = 0;
DRDeviceCanWriteHDDVDRKey = 0;
DRDeviceCanWriteHDDVDRWDualLayerKey = 0;
DRDeviceCanWriteHDDVDRWKey = 0;
DRDeviceCanWriteISRCKey = 1;
DRDeviceCanWriteIndexPointsKey = 1;
DRDeviceCanWriteKey = 1;
}
-DRDeviceLoadingMechanismCanInjectKey: (null) >>> 1
-DRDeviceProfilePathKey: (null) >>> built-in
DRDeviceStatusChangedNotification (PIONEER DVD-RW DVR-112D)
-DRDeviceMaximumWriteSpeedKey: (null) >>> 0
-DRDeviceIsBusyKey: (null) >>> 0
-DRDeviceMediaStateKey: (null) >>> DRDeviceMediaStateInTransition
-DRDeviceIsTrayOpenKey: (null) >>> 0
-DRDeviceCurrentWriteSpeedKey: (null) >>> 0
DRDeviceStatusChangedNotification (PIONEER DVD-RW DVR-112D)
-DRDeviceCurrentWriteSpeedKey: 0 >>> 705.5999755859375
-DRDeviceMaximumWriteSpeedKey: 0 >>> 7056
-DRDeviceMediaStateKey: DRDeviceMediaStateInTransition >>> DRDeviceMediaStateMediaPresent
-DRDeviceMediaInfoKey: (null) >>> {
DRDeviceBurnSpeedsKey = (
705,
1764,
2822,
4233,
5644,
7056
);
DRDeviceMediaBSDNameKey = disk7;
DRDeviceMediaBlocksFreeKey = 359844;
DRDeviceMediaBlocksOverwritableKey = 359844;
DRDeviceMediaBlocksUsedKey = 0;
DRDeviceMediaClassKey = DRDeviceMediaClassCD;
DRDeviceMediaIsAppendableKey = 1;
DRDeviceMediaIsBlankKey = 1;
DRDeviceMediaIsErasableKey = 0;
DRDeviceMediaIsOverwritableKey = 1;
DRDeviceMediaIsReservedKey = 0;
DRDeviceMediaSessionCountKey = 0;
DRDeviceMediaTrackCountKey = 0;
DRDeviceMediaTypeKey = DRDeviceMediaTypeCDR;
DRDeviceTrackInfoKey = {
<DRTrack: 0x319db0> = {
DRBlockSizeKey = 2352;
DRBlockTypeKey = 0;
DRFreeBlocksKey = 359844;
DRNextWritableAddressKey = 0;
DRSessionFormatKey = 0;
DRSessionNumberKey = 1;
DRTrackIsEmptyKey = 1;
DRTrackLengthKey = 359844;
DRTrackNumberKey = 1;
DRTrackStartAddressKey = 0;
DRTrackTypeKey = DRTrackTypeInvisible;
};
};
DRDeviceTrackRefsKey = (
<DRTrack: 0x319db0>
);
}

I had the same thing happen today also, but so far only once. When I put the disk in nothing happened. The drive never spun up and no error message or anything. I hit the eject button in iTunes and looked at the disk and tried it again. It worked like normal the second time. At the time I blew it off as a one time deal, but after seeing this post it might be something. I have never seen the drive act like that before.

Sorry to burst your bubble. PPC Dual 2.5/G5 running 10.5.3. Since reading this post I have tried to duplicate your issue many times. Manually closing the drive tray works every time with CDs, DVDs, CDRs, DVDRs, blank CDRs, blank DVDRs. Doesn't fail to mount the disc.

Model Name: Power Mac G5
Model Identifier: PowerMac7,3
Processor Name: PowerPC G5 (3.0)
Processor Speed: 2.5 GHz
Number Of CPUs: 2
L2 Cache (per CPU): 512 KB
Memory: 3.5 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.1.8f7

My superdrive is...

Capacity: 3.64 GB
Model: HL-DT-ST DVD-RW GWA-4082B
Revision: C03D
Serial Number:
Removable Media: Yes
Detachable Drive: No
BSD Name: disk2
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: No
Mac OS 9 Drivers: No
Partition Map Type: APM (Apple Partition Map)
S.M.A.R.T. status: Not Supported

So maybe this issue is only with certain brands of drives?

Message was edited by: lkrupp

I'm going to have to disagree with you on this. Both drives (both tray and not slot) worked perfectly prior to installing 10.5.3. I have since moved the external drive to another computer that has not been updated and it works as it should. I'm using an older G5 but the optical drive is newer. I replaced the original two months ago. The external is also a newer model.

I'm in the process of removing all external drives to see if there is any other conflict. Thanks for the help. I'll post any progress (or lack of progress).