Help, I Can't Open My MacBook Pro!

I can't open my new MacBook Pro. Is there a latch? I'm afraid of wrecking something by pulling or pushing.

Mac Mini, Mac OS X (10.4.7)

Posted on Jun 6, 2008 9:50 AM

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33 replies

Jun 6, 2008 11:38 AM in response to abgerard

By latch, they mean it has a rectangular push button that looks like a silvery gray shiny piece of aluminum between a black circle, which is for the infrared sensor, and an long gray thin slot you can fit a DVD into, which is the slot loading DVD burner. The button is rectangular, about an inch and a half wide, and has curved corners. Just depressing that button should release the latch inside and let the machine pop open.

Jun 6, 2008 12:11 PM in response to a brody

I appreciate the attention, but I'm not stupid, guys, so please pay attention to my question.

When I look at where I presume there is a latch, what I see is a grey strip of some kind of high quality material. I think it's a piece of tape (to protect the latch?) but it could be decoration or have some other function. I do not want to tear off an integral piece of the machine as my first act with my new purchase. Is it just a piece of tape?

Chapter 2, pg. 20 does not describe the situation. It's a picture of the MacBook Pro showing what could be a latch, but there is no label, as you will see when you look at the page again.

Jun 6, 2008 12:26 PM in response to neuroanatomist

If you would stop being snarky and pay attention to my query, you will note that I have said that I do not see the latch in the picture. I see a grey strip of seemingly high quality material that adheres very well to the surface, so well that it could be designed to stay where it is. I suspect, however, that it's a piece of tape. Is it?

Hint: Don't assume that someone is stupid just because his or her question seems to have a self-evident answer. I was using unix text editors before, I trust, some of the people on this forum were born. I bought my first PC in late '86 and I've opened many laptops. If the answer to my question were obvious to me, if I could see a latch, I would not be asking.

Jun 6, 2008 12:33 PM in response to abgerard

If you can peel it off, it's not "+an integral piece of the machine+". We do understand that you're being cautious with your expensive new acquisition. The glove box of my new car had a piece of tape on it too. Peel away...

Or, if you really that concerned, follow Allan's astute suggestion and carry it into an Apple Store. I'm sure they will help you, very politely, but I can't speak for what will be said after you leave. (Mind you, a friend once called animal control to ask them to remove what he though was a dead opossum on my property...they very politely told him to be patient, and sure enough, a few hours later it got up and walked away, because as you have probably surmised, it was only "playing 'possum.". I can only assume that he became a running joke at the animal control office... 😉 )

Jun 6, 2008 12:38 PM in response to abgerard

Still until we can actually see what you are talking about, it is just guesswork which side of the notebook you are looking at, or if what you are looking at is one thing or another. Without an image, we can't tell if it is the thin foam that often comes with the machine, or if somehow the optical drive foam is on the loose, or if you are talking about the thin plastic strip that molds the edges of the machine which is bothering you. Give us an image, and we can tell what you are looking at. Just describing it by text is not going to be sufficient.

Jun 9, 2008 6:48 AM in response to Sulli55

Sulli55,
Welcome to Apple Discussions!

As you might have suspected your advice while good for the original poster seems to have been misdirected. When you want to reply to the original poster, find an individual post of the original poster, and click on reply to that post, so it is obvious your reply is intended for them, and not for someone else. I know this forum can be confusing to the uninitiated, but with time I'm sure you'll get used to it. Just so you know, others have indicated what you have already. I don't know how you are viewing the forum, but it is most obvious in My Settings -> Topic Page View -> Threaded who has replied to whom, except if you are using dialup or behind a large firewall on a long thread, in which case Tree view loads quicker.

Jul 18, 2008 4:12 AM in response to abgerard

I'd recommend turning the computer around 180 degrees. The "strip" you're talking about is a back panel, and should be left in place.

At the opposite, front end, you'll find the latch that's shown in the illustration.

Press this in - at the same time insert a nail or finger between the lid and the bottom portion of your MacBook Pro. Raise the lid, while depressing the latch.
You will now have succeeded in opening your MBP.

To close - just snap the lid shut. To open, repeat the above steps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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