Canon IXUS 970 IS & Leopard

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Level 1

47 points

Canon IXUS 970 IS & Leopard

I just bought the latest imac with 10.5.2 running. I loaded up my Canon Digital Camera software from CD this afternoon.... I downloaded all the photos on the camera (180) to the Canon Image Browser via Canon Window. Somewhere the EOS Utility comes into it too.... then things started to go wrong. I noticed that some photos were missing. One thing led to another. I decided to do a complete download from the camera again. Of course I duplicated everything (I thought it would overwrite the images). Then I decided to get rid of ALL the photos in the Canon Image Browser on the imac and import them again - couldn't easily delete 180 duplicates one at a time.

Now the Canon Camera Window won't respond - it just sits in the dock and appears TWICE when I click the icon first off. It won't quit either. I have to force quit. So then I dragged all the Canon camera software to the trash and installed again. No difference. Still the camera is not recognised by the imac anymore and the Camera Window won't respond. The USB connection to the camera is OK - I used it to print directly with my Canon printer just to check. It is fine.

I just tried to import using iphoto. It went through the download motion, and then said the files are unrecognisable. But they are still on the camera.

Anybody have any suggestions please? I am stuck. Unless it's suddenly the [new] camera which is acting up - but why should that be...... Thanks.

Message was edited by: JFW

imac, Mac OS X (10.5.2), Canon MP610 printer, Canon IXUS 970 IS

Posted on Jun 22, 2008 12:45 PM

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Answer 1

Yer_Man

Level 10

165,972 points

Jun 22, 2008 12:49 PM in response to JFW

JFW

Can you access the files with Image Capture (in your Applications Folder)? If not, try pop the card from the Camera into a USB card reader and see if you can drag them to the desktop.

Regards

TD

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Answer 2

JFW Author

Level 1

47 points

Jun 22, 2008 2:50 PM in response to Yer_Man

Hi TD

Yes, I opened Image Capture from the Applications folder like you suggested. It went through the motions.... downloading all the files. But the IMG files, although seemingly downloaded, are nowhere to be found.

Plus the small bright blue 'downloading' light on the camera doesn't flash like it should when downloading. When I switch on the camera and then connect the cable, the imac SHOULD recognise that the camera is attached and come up with options. I can't understand that it worked first time earlier, and the now is like a dead dodo.

My only other option at this time I think is to go to my Dad's emac where I originally set the camera up before I got the new imac and see if everything is as it should be there. It was ok working on that computer.

If you can think of anything in the meanwhile.... I will let you know how I get on tomorrow... Thanks JFW

Message was edited by: JFW

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Answer 3

aubiem

Level 1

16 points

Jun 22, 2008 6:25 PM in response to JFW

I would never use the Canon software. IMHO I suggest getting an SD card that has a USB port on it and a USB Hub. I pop my card out of my camera, flip up the end of the SD card to expose the USB port, pop it into my USB hub and iPhoto opens right up. I've never had an issue. Just a suggestion.

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Answer 4

JFW Author

Level 1

47 points

Jun 24, 2008 4:00 AM in response to aubiem

Well... I managed to download my camera! I installed the latest 10.5.3... then I charged my camera... then I repaired disc permissions (didn't particularly know what I was doing, but somebody suggested doing this... I just hit the repair button in utilities and waited several minutes...) and then..... I just downloaded the contents of my camera!! straight into iphoto... the camera only seemed to 'see' iphoto and not the Canon software anyway.

Like somebody said... the Canon software may have interfered somehow, so I'm going to use iphoto, not the Canon software that came with the camera - using the Canon interface wasn't so straight forward anyway.

Hopefully I can do it again....! Thanks a lot. JFW

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Answer 5

Jun 24, 2008 9:25 AM in response to JFW

The only piece of Canon software you might want to keep around is PhotoMerge. It does a good job merging panoramics. I have the Canon software living alongside iPhoto with no problems, but I rarely use it.

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Answer 6

JFW Author

Level 1

47 points

Jun 24, 2008 9:57 AM in response to Keith Barkley

Hi Keith

Thanks for that. I don't have PhotoMerge, but I do have PhotoStitch - is this the same? I mean on the camera the photostitch facility presumably would have to use this program? Also, while you're on... do you know how to print the digital zoom photos? Eg. after I have taken a photo and then I selectively zoom into it on the camera to cut out rubbish, it allows me to save for printing. But how do you then print it. I don't seem to be able to save it to the camera to load to the imac. Do you have to print it directly to the printer? If that's the case, then I won't have all the facilities for editing, de red eyeing, cropping further etc. If you know the above that would be brilliant. Thanks.

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Answer 7

LarryHN

Level 10

106,142 points

Jun 24, 2008 10:05 AM in response to JFW

do you know how to print the digital zoom photos? Eg. after I have taken a photo and then I selectively zoom into it on the camera to cut out rubbish, it allows me to save for printing. But how do you then print it. I don't seem to be able to save it to the camera to load to the imac. Do you have to print it directly to the printer?

These are all Camera questions - someone here may know the answers but the best place is your camera user manual or camera support forum

For example on my Sony when I zoom and drop on the camera it generates that image on the memory card so it loads into iPhoto

LN

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Answer 8

Jun 24, 2008 11:20 AM in response to JFW

Sorry, it is Photostitch.

On my wife's 720 IS, red-eye correction saves to a new picture or overwrites the old one. In that case, I am sure that the corrected photo ends up in iPhoto. I do not know about your camera.

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