Mac unable to access www.hotmail.com and msn/adium but windows is able

Hey guys!

Just 4 hours go i am unable to access www.hotmail.com

When i enter http://www.hotmail.com into SAFARI, it ends up with this message:

http://login.live.com/?id=2

+*The page is unavailable or no longer exists*+
+*The page you're trying to find is either temporarily unavailable or no longer exists.*+

+*Please do one of the following:*+

+*Click your browser's Refresh button to try reconnecting to the page.*+
+*Check the spelling of the web address in your browser's address bar.*+
+*Click your browser's Back button to go back to the previous page.*+

When i used my Firefox (MAC), i was able to go to the page to key in my details (hotmail email address and password) and when i click ok to log in. i was brought to the page with the message above.

When i tried logging on to Adium and MSN Messenger (MAC), it says my email account does not exist or i have entered my password wrongly.

okay the funny part is, i decided to load up Parallels with windows and using internet explorer, i was able to access hotmail.com flawlessly. And i was able to use the Windows MSN Messenger.

ANy idea whats wrong? Could it be some form of virus against mac?


Thank you!!

Message was edited by: winzee

Macbook Black, Mac OS X (10.5.2)

Posted on Jun 24, 2008 11:50 AM

Reply
43 replies

Jun 26, 2008 3:55 AM in response to Karl Misso

I'm having the exact same problem here!! 2 days ago adium and hotmail didn't work, exact the same errors as you guys and yesterday work quite well, but I wasn't able to see my hotmail account, and todyay in the morning adium did not start... and i can't get in the hotmail page :

The page is unavailable or no longer exists

The page you're trying to find is either temporarily unavailable or no longer exists.

Please do one of the following:

Click your browser's Refresh button to try reconnecting to the page.
Check the spelling of the web address in your browser's address bar.
Click your browser's Back button to go back to the previous page.


WHat is wrong with this thing!!!

Jun 26, 2008 10:04 AM in response to winzee

I have same problem : 'This Page Does Not Exist' when trying to login into Hotmail. Adium's been down too.

But get this, this happens on my wireless MacBook in my office, but I'm able to get Hotmail with iBook in living room hardwired to same router.

I've done nothing to Macbook (installs, etc.). It just happened suddenly Tuesday morning.


: |

Jun 26, 2008 3:47 PM in response to winzee

Hi

Maybe you've edited your hosts file in the past, and now those references to dns services does not work anymore.

try editing your /etc/hosts removing the last, bad entries.

something that sounds like "messenger.live...."

just to compare, here is my hosts file, working perfectly with every live services, msn account on adium included.

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost

do not copy&past this on your terminal, just edit yours 'till it sounds like that one.

command line is: sudo nano /etc/hosts

then, crtl+x quits the application and pressing Y save changes: instructions are on the baseline of the console terminal.

if you are afraid of using terminal and don't feel safe about this, you can make a healty back-up of the hosts file you're going to edit.

just type:

sudo cp /etc/hosts /etc/hosts_backup

that will create a copy of your hosts file named hosts_backup

if you'd like to restore your edited file, after applying & saving changes on it, just type:

sudo rm -f /etc/hosts

that will remove (-f is a tag that ensures that the file is forced to be removed even if it's not safe to) the file you've edited.

than,

sudo mv /etc/hosts_backup /etc/hosts

will restore your old hosts file to one that can operate in your system.

I sincerely hope you'll get it done.

My girlfriend has this trouble too, and tomorrow morning I'm going to fix it that way: I'm quite sure it will work.

I'm truly sorry for my probably bad english 😉

Bye everyone.

Message was edited by: Mailor

Jun 26, 2008 5:38 PM in response to Mailor

Just tried editing my hosts file as suggested by Mailor above, and problem solved!

I remember having to edit my hosts file to get Adium to login when Leopard was released, as there was an issue with the version of Adium that was out at the time of the Leopard launch. I had added entries for login.live.com along with several others relating to passport.com and hotmail.com

What I'm assuming had happened in my case is that the IP address that my hosts file was resolving for login.live.com was no longer correct. Microsoft must have in the last few days changed the IP of login.live.com which would explain the sudden rush of people with this issue in the last 3 or 4 days.

Hopefully this works for the rest of you.

Jun 27, 2008 2:53 AM in response to Asended

/etc/hosts is a file to which the system refers to resolve web addresses.

there are two ways for your system to display you the webpage you're asking for:

1) it asks a DNS (resolv.conf) to resolve the name for it
2) it does it himself, looking for some useful record in hosts

if it finds instructions written in this file, it applies them.

That's what makes the difference between a system that could display hotmail's login page and one that didn't: the latter was trying to contact a site recorded to be on a host that does not exist anymore, due to its hosts file configuration, the other not.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac unable to access www.hotmail.com and msn/adium but windows is able

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