Wireless keyboard won't turn on after changing battery

This is what happened:

I got a message yesterday telling me that the battery for my wireless keyboard was low and I should replace them. This morning, before I switched on my Mac, I put in new battery for the wireless keyboard. Then I switched on my Mac. And I got a message on the screen saying that There's no keyboard connected and couldn't find any keyboards. I thought that maybe I need to turn on the keyboard to make it work. So I pressed the power button and noticed that the green light doesn't even come up..

What's going on? Is my wireless keyboard already dead??

Any advice would be appreciate it. Thanks.

G5, Mac OS X (10.5.2)

Posted on Jun 26, 2008 12:48 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2009 4:40 PM

Take all Batteries Out.
Roll up a small piece of Tin Foil about the size of a Pea.
Drop the Tin Foil Ball down the Battery Compartment.
Put your Batteries Back In.
You should have a Working Keyboard.
This worked for several people on here including me.
I'm still running 2 months later with my rolled up piece of Tin Foil in my Battery Compartment.
I know it sounds Crazy. That's what I first thought.
Apparently Apple did not make the + Terminal Inside the Keyboard correctly.
Try it. What have you got to lose?
337 replies

Apr 20, 2010 4:08 PM in response to JasonBChen

Panic this morning. I replaced my batteries and notice a gray/white cap came loose inside. I ignored put in the new batteries. The keyboard wouldn't come on. I was resigned to thinking the keyboard had died and was moments away from spending €70 on a replacement. Then I found this thread and tried the tinfoil trick. It worked!!! wow! Excellent! Thanks for this advice!

Aug 10, 2010 1:09 AM in response to JasonBChen

So my keyboard died after almost 3 yrs. The green light just wouldn't come on. I decided to go buy the wired keyboard instead seeing as it was a bit of a pain to have to change the batteries fairly often and that a wireless keyboard was a bit pointless. 2 days later I stumble upon this thread, stick a bit of foil in, and the thing comes back to life.

Looks like the wireless one will be going to ebay. Wireless keyboards just aren't worth it. Wireless mice I can understand.

Why can't apple make these things last a bit longer? Like the mighty mouse scroll ball was also shocking.

Aug 29, 2010 7:13 AM in response to ipuustin

Addendum to the foil ball trick:

Been there done that previously and it worked like a charm - Now I find that after the recent firmware update I couldn't pair the keyboard no matter what - No flashing light, just a solid light and then it would turn off again. Gave up for a couple of days.

Solution: Hold down the 'Enter' key when you power up the keyboard and then hold down the power button for 10 secs - Result - Flashing Pairing Light and everything restored to normal use. Tried all the other solutions so far.

Is this one of those fixes that isn't really a fix though, and just by chance it paired - I don't see this information anywhere else?

Sep 2, 2010 1:42 AM in response to JasonBChen

Same problem here.
The keyboard power light wouldn't come on after installing new batteries, and my computer
couldn't find my keyboard.

I thought the keyboard had died. I wiggled the batteries, checked their voltages, tried a bunch of stuff... Nothing worked.
I finally gave up on it and found a spare pc usb keyboard in the house so I could get up and running again.

Then I came to this discussion group and read several posts, including one where someone said something about dirty battery terminal contacts inside the battery compartment.

So I had a look inside - with a magnifying glass, and I noticed on the contacts in the keyboard compartment where the positive end touches (the opposite side of the negative springs) there were small black discolorations. I used an exacto knife and gently scrapped that black stuff off, put the new batteries back in and bingo! the keyboard immediately came back to life!!!
Wow, that's all it was!
Some tiny little bit of corrosion was preventing contact, so no power was getting thru.
My keyboard is the wireless white unit with the numeric keypad and clear casing,
but this fix might well apply to other battery powered wireless keyboards.

Sep 19, 2010 8:40 PM in response to JasonBChen

hey guys i just had this same problem;
The keyboard simply wasnt turning on, even with fresh batteries.
i bashed the thing around for a bit and stuck some chop sticks inside, eventually i got this grey 'cap' thing a couple other people mentioned here. i threw that cap in the garbage, you dont need it and its obviously causing a connection issue between the batteries and the keyboard. then i put the batteries in and bingo!
good luck

Sep 26, 2010 9:45 AM in response to Sharkimus

Easiest fix there is, although I wouldn't have thought of it until reading these posts. I have a model A1016 - the white keyboard with keypad - and it was simply a matter of cleaning the contact with a cue tip! It's the same fix for my trackball or mouse. The contacts simply get dirty over time and have to be cleaned. I'm not sure this is really an Apple problem.

Sep 27, 2010 5:52 AM in response to JasonBChen

Just to let you guys know the aluminium foil trick works a treat - I'm using it now. But I discovered it only after I'd arranged for a replacement to be shipped out. Shame on Apple for not alerting its customers to this piece of shoddy workmanship or even posting up the solution. Apple Tech support simply reckoned the keyboard was "dead" and didn't offer this workaround.

Oct 2, 2010 4:55 PM in response to JasonBChen

EVERYONE who is having this problem needs to call in and file a complaint. This is a factory default that they should cover. Apple will not do anything till they get enough formal complaints though. This happened to me this morning and that is what I was told by the apple representative. So lets make those calls and get our keyboards fixed!

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Wireless keyboard won't turn on after changing battery

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