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Wireless keyboard won't turn on after changing battery

This is what happened:

I got a message yesterday telling me that the battery for my wireless keyboard was low and I should replace them. This morning, before I switched on my Mac, I put in new battery for the wireless keyboard. Then I switched on my Mac. And I got a message on the screen saying that There's no keyboard connected and couldn't find any keyboards. I thought that maybe I need to turn on the keyboard to make it work. So I pressed the power button and noticed that the green light doesn't even come up..

What's going on? Is my wireless keyboard already dead??

Any advice would be appreciate it. Thanks.

G5, Mac OS X (10.5.2)

Posted on Jun 26, 2008 12:48 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2017 6:19 PM

My wireless keyboard wouldn't turn on after I changed batteries. I tried the foil ball and other recommendations. Nothing worked. I thought something had failed or disconnected inside. I flipped it over to look for access to the back and noticed a faint graphic on the exterior of the battery tube.

I had put the batteries in 6 times and didn't pay attention to they way they came out. I reversed them and we're back in business. Green light is on.

I know my way around a spludger, I've changed hard drives, fans & memory in multiple MacBooks and missed the most obvious solution.

If you've given up on your wireless keyboard, give this a try. User uploaded file

337 replies

Mar 16, 2011 7:21 AM in response to JasonBChen

iPad 1 user.

Just experienced this problem today.

Changed batteries three times...all fresh ones.

Tried old trick from PC Hardware days...lick both ends of the batteries (or lick your finger and rub both ends of batteries, if you're a hygienic-type person!), insert them back into the battery tube...voila! Back in business.

The problem is definitely related to connections...they corrode after time and simply need a fresh cleaning or fresh conduit (tinfoil or saliva). Though this is not true in 100% of the cases across the board, overall it is generally the problem.

Mar 31, 2011 8:55 AM in response to JasonBChen

I've never replied to a thread but for the purpose of letting anyone who's having the same problem:

THE ALUMINUM BALL WORKS!

and for all intends and purposes, use a 2cm x 2cm aluminum so you get a decent size, the trick won't work if the ball is too small or too big. (I've had countless attempts, so trust me on this one.)

Apr 18, 2011 12:50 PM in response to BizNav

Thank God for you guys!!! I'm typing this reply out on my Apple Wireless Keyboard (aluminum, non-alphanumeric) after finally getting it paired and connected.

I spent the day unscrewing and screwing the %^%$# Aluminum cap. Once or twice it said it PAIRED, but would not connect. I then Iet it "SEARCH" as I unscrewed it (turning it off); then screwing it back (turning it on) during the searching process, BINGO the PASSKEYS came up, entered them, and VIOLA!! Maybe that was a fluke, but my fingers are crossed.

I can't believe the Apple Techs aren't following this thread. Maybe its a case of DENIAL!

Anyway to BizNav:

What to do with the gum in the tinfoil... Let's all send the gum, chewed or not, to the APPLE SUPPORT CREW. Judging by the number of posts on this subject there must be thousands of users out there about to pull their hair out. One hint though, don't take the gum or your keyboard to your APPLE STORE. They like to sell these things but my experience is that I know more about troubleshooting than they do... and I'm at the bottom of the food chain on fixing things.

Thanks BizNav, I saved $69.00 !😉

Apr 19, 2011 8:17 AM in response to bigg_doggie

A FINAL NOTE:

Like most electronics, seems the tiny board elements keep a nascent charge for a few minutes... Even after removing the batteries. Allow the charge to dissipate (get another cup of coffee, go to the bathroom); then after CLEANING THE BATTERY TERMINALS and the TWIST CAP, along with the➕ POSITIVE END OF THE TUBE, with Alcohol, (use a Q-tip taped to a Popcicle stick); then with the ➕PLUS end of the batteries IN first... You have in effect (batteries IN remember) re-virgin-ized the unit. The keyboard PAIRS right away. If your Man-cave is pretty dusty like mine, you'll have to perform this task either every time the power dies at the house, or every 6-months, or after a full moon, which ever occurs to you first.


'Keep your stick on the ice: we're all in this together' --Red-Green😁

Apr 30, 2011 2:37 AM in response to JasonBChen

Hy all.


I do think my problem is the same as the original post. ON indication (green light) even does not turn on after battery replacement.


I truly think there is a desgin/reliability concern on the spring at the bottom of the battery compartment, it means, mecahnical defect that makes the spring get 'stuck' after several months or even a year not replacing/removing batteries.

Solution: I did small aluminum paper ball of around 5-8 milimeters and place it at the battery compartment before placing the batteries.


Now kb is working again (I'm typing on it).

Hope this may help any of you.


bye

Jul 29, 2011 9:28 PM in response to petergole

Here's how I got the gray plastic ring out:


Tool:

I used a piece of 1/4" diameter AllThread, which is a 1/4" rod that is threaded along it's entire length (like a very long bolt).

It comes in various lengths but the shortest is probably three feet. (Most hardware stores carry it.) Of course it only has to be the length of the batteries plus another 6" to hold on to. Note that 5/16" all thread might have worked even better because it wouldn't flex at all.


Technique:

First let me describe the gray plastic ring that I extracted.

It could be described as two shapes molded into one part.

1. a flat disc with a hole in the center. 2. a very short tube (no more than 1/8" long).


Note that the hole in the center was not used to get ahold of the plastic ring at all.

The inside face of the short tube is what I grabbed, (using the threads on the tip of the AllThread).


I tipped the keyboard so that the battery compartment opening was down. I placed the AllThread up into the battery compartment so the the tip of the AllThread was resting on the inside face of the plastic ring's short tubular surface. I then used the AllThread to press the plastic tube against the side of the battery compartment so that the threads of the tip of the rod were pressing very firmly against the inside face of the plastic tube. (To Clarify: I applied lateral pressure only.) At that point I slowly pulled the AllThread (while maintaining sideways pressure) and the ring slowly came out.


Once It was out, I set the ring on top of the positive end of a battery with the flat disc part of the ring against the battery, so I could see down into the open tube of the plastic ring as it rested on the end of the battery. With the keyboard still positioned with the opening down, I slid the battery (with plastic ring on it) up into the compartment followed carefully by two more batteries (my keyboard takes three, though some only take two). Then I just put on the battery cap and the keyboard fired right up.

No problem.


I hope this helps.

Aug 24, 2011 11:51 AM in response to Don Geraldo

I had put my KB away some time ago - probably because I had changed the batteries and found it wouldn't work but this afternoon I got it out of the cupboard to use with my iPad and, having found this thread, tried the aluball trick and discovered that it instantly worked - but why?


I took a length of 11.5 mm dia dowel and shaved it down to about 11.1 mm dia so that it would fit tightly into the plastic cup at the base of the battery housing. I twisted the dowel carefully so that it "unscrewed" the cup from the spring over which it fits and pulled it out. It comprises a plastic cup about 5.5 mm deep below which is attached an inverted metal cup the base of which forms the battery contact and the open end of which fits over the spring.


Despite the comments on this moanboard the item is a good simple design - except for one thing. The plastic cup is about 5.5 mm deep but the +ve terminal on modern batteries is only about 1.5 mm long and the body of the battery does not fit into the cup. This results in a 4 mm gap between battery terminal and the terminal in the plastic cup. At some time in the last couple of years battery terminals seem to have got shorter but perhaps nobody told Apple. It is a shame Apple didn't tell us when it found out. All the talk on this thread about cleaning dirty contacts will not help bridge this 4 mm airgap.


So, although the aluball trick worked well, I wondered if there was a more sophisticated repair. After spending an hour on the problem I decided there wasn't. Returning to the aluball, after some experimentation I came to the conclusion that a 6 x 6 cm square of baking foil rolled into a tight ball and packed well down into the plastic cup with a piece of dowel will fit snugly without overflowing the sides and short-circuiting the batteries and it shouldn't fall out the next time the batteries are renewed. The packing-down can only be done effectively with the cup out of the battery housing.


The filled cup can then be dropped back down into the tube. It is a loose fit but it slides down controllably back onto the spring by being cushioned by the air below it.

Dec 1, 2011 4:26 PM in response to JasonBChen

I have a aluminum bluetooth keyboard, it was working fine the evening before bed, i wake up the next morning and it doesnt work. Figured it'd be the batteries so I put in a brand new pair of batteries and the light doesn't turn on. Really frustrated with this not working. I've tried a new set of batteries, blowing into the battery case to get rid of any dust, even checked to see if the batteries were snug and they are.


Anyone have any idea's why the light wont turn on, and if there's a way to fix it?


thanks.

Wireless keyboard won't turn on after changing battery

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