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Exchange Setup/iPhone 2.0

Doesn't seem to be as easy as it looks...I'm probably just missing something small somewhere.

Has anyone had any success in setting it up yet?

MacBook, Mac OS X (10.5.1)

Posted on Jul 10, 2008 8:54 AM

Reply
126 replies

Jul 18, 2008 7:03 AM in response to briancpearl

After almost 1 week of sheer frustrations, I have been unable to connect my Iphone 3G to my exchange server at work.

I have tried probably every method discussed here, including restoring my iphone 3G several times. My issue has been elevated all the way up to apple engineering, and still no solution.

It appears that the issue is that I cannot connect because my company is using Exchange server 2003 with SP1.

I can connect any Windows Smartphone or Pocket PC and it will sync in what seems seconds….very fast. I have used windows phones connected to our server for more than 4 years, never an issue.

My company has the attitude of we “We don’t want you to connect, you are lucky to be able to use active sync on windows phones!!” So their change is not probable.

Has anyone found a way to connect Iphone 3G to an Exchange Server 2003, SP1?

Jul 19, 2008 10:55 AM in response to mantis108

I have an SBS2003 server and I realized I needed to update to Exchange 2003 SP2 to make the iPhone sync. I'm actually trying to get it to work on an iPod Touch as I wait for my iPhone. When that didn't work and I saw this post, it made sense. Many times before, after making a change to Exchange, re-running the Internet-mail wizard fixed things. Several minutes after doing this it worked.

Other details: I have a self-signed cert, using SSL, OWA also works.

Jul 22, 2008 4:47 AM in response to briancpearl

I'm posting this once more with further explanation. If you have the original iPhone and you've loaded 2.0 and are trying to configure exchange you have to understand your phone and network are slower (like mine). If you aren't getting an error message at the bottom of the screen then it's just taking too long to update your iPhone with exchange.

I had the same original problem you've had and it repeated itself when I had a bunch of messages to update this weekend. Also, understand you have to keep your mailbox pruned. If you're one of those that keeps 2000 emails in your inbox, you're probably never going to sync. I keep mine around 20-30 emails. Last weekend it got up to 80. So, it took a long time to sync. The solution is to minimize the emails in your inbox (by not using your inbox as a filing system and properly file your old emails in other folders). Then, minimize the preview lines to reduce the data that has to transfer to your iPhone.

When I reduced my Preview lines to 2, my original sync finally worked. When I had to sync about 50-60 emails from last weekend, I had to drop my Preview lines to 1. Then everything caught up. When we can finally find a 3G to upgrade to, this will probably improve things greatly.

So, for everyone were nothing else has worked try the following:

1. Go to settings
2. Click Mail, contacts, calendars
3. On Preview select 2 lines (1 is even better).

Let me know if this fixed your problem.

OCD

Jul 22, 2008 12:46 PM in response to briancpearl

OK, here is my information from Outlook OMA.

=============================================
Outlook(R) Mobile Access
Copyright (C) 2001-2003, Microsoft Corp. All rights reserved.

Ok

Outlook(R) Mobile Access Server: EDCOWA02
Outlook(R) Mobile Access Server, Microsoft(R) Exchange: 6.5.7226.0
Outlook(R) Mobile Access Server, Microsoft(R) Windows: 5.2.3790.0
Outlook(R) Mobile Access Server, Microsoft(R) .Net Framework: 1.1.4322.2407
Mailbox Server: EDCEXC01
Mailbox Server, Microsoft(R) Exchange: 6.5.7226
User Mailbox: Luis.Cavada
Rendering Format: html32
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)
========================================================

Can someone help me in figuring out what is the user name and exchage server which i need to setup in my iphone 3G Exchnage settings.

I have tried everything I cound think of, but no luck !


Thanks,

Jul 22, 2008 2:35 PM in response to briancpearl

I am not sure if this is what ultimately helped my iPhone start to sync, but it is worth a try if you have went through as much as I have to get it to work. I found in one of the threads here a tool to update your .net folders to the latest version. After I did that everything started working. I can not find the thread now but there is a link to a tool to update .net folders. Try a search for that on the web and hopefully you can find it.

Exchange Setup/iPhone 2.0

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