Exchange Setup/iPhone 2.0

Is there anyway to determine your ActiveSync server address? Our IT department refuses to assist in setting up iPhones but won't stop us if we can do it on our own... I have the exchange server but from what I have read that isn't what is needed.

Right now I have things set up with the owa address and the mail/folders load but no push, hence the need to determine the activesync address.

Is there anyway to determine your ActiveSync server address? Our IT department refuses to assist in setting up iPhones but won't stop us if we can do it on our own... I have the exchange server but from what I have read that isn't what is needed.

Right now I have things set up with the owa address and the mail/folders load but no push, hence the need to determine the activesync address.

No can't sync categories for Exchange, can for iCal. Honestly I do not have photos for any of my contacts, still have to do that

-314,

Just a shot in the dark; they may not have created the ATT mobile service alias in the Exchange System Manager >Global Settings >Mobile Services section. I had a similar issue with being able to read my mail but wasn't receiving push messages. I'd forgotten to add @txt.att.net as the SMTP domain after enabling AUTD. It seemd to take the server a few minutes to "refresh" this info, but push messaging is working well now.

Changing this setting took all of one minute. Maybe you can bribe one of your IT people with lunch in return for taking a look?

I have something new to add in regards to this specific issue. I have 4 iPhones here. All of them are pre-3G running FW 2.0 We have Exchange Server 2003 and two our of the four phones will accept an Exchange account and actually sync. One of the phones (even after being wiped with a fresh FW 2.0 update) will not allow any exchange account to successfully work, including my own account which works fine on my iPhone and that users email account configured on my phone works correctly. If that user makes an attempt to authenticate for the first time from his phone, it locks out his account immediately. The second iPhone user cannot get his iphone to work with Exchange either, but it does not seem to lock out his account. Just tries to update forever.

I have checked everything from Exchange configuration server side to password lengths and FQDN's for the exchange server address.

My theory is that there might actually be something phone centric that is preventing an Exchange connection. Why would 2 of the 4 phones work? All of them on the same version of iPhone software. All 8 gb and all using Edge from the same building on the same exchange server all with similar type exchange accounts.

One other thing to mention is that 3 of the 4 iPhone users were configured with Synchronica services ( http://www.synchronica.com/products/syncml-gateway-for-businesses.html ) before the update. All three of them have gone in and deleted their accounts with Synchronica. 2 of those users are suffering the reported symptom.

If anyone else is having this problem and reads this, please post your info. I'd be curious if anyone with an exchange server has only select phones that do not work.

I tried to sync all my contacts in entourage and outlook to my mobile me and then to iphone and all the contacts were lost and the mobile me pushed the wrong info into my two computers.... i went from 1500 contacts to now having 46 HELP....is there anyone who know where the original contact files are kept in entourange and outlook and is there a way to find a history in mobile me of what happened.... it asked me if i wanted to replace the mobile me contact with the outlook one and both looked identical so i said yes and now i have lost them all.....dont know what to do....

This works! After many, many hours of trying every other solution, I finally bit the bullet and went for this rather extreme attempt (creating virtual directories and modifying the registry on my exchange server is about the last thing I want to do. One note, the last part about creating a new string parameter named ExchVDir...there was already one created, so I hesitatingly modified it to be /ExchDAV When restarting the IISAdmin service, the restart hung for awhile, then I had to log out, log back in, start it, restart it, and then start the WWW publishing service manually. After that panic, it worked, and I now have exchange email and calendars on my v2 iphone with 2.0 software! 🙂

O.K. this took me a day and a half but I finally figured it out. Here's a little background info. I-Phone is first generation with 2.0 update installed. Exchange is using basic authentication with out SSL certificate on port 80. I have a Watchguard Firebox X Core series running http-proxy. My problem was that the Firebox was blocking the HTTP request method "Options" in the proxy settings. Apparently regular Windows mobile devices do not need this request method for successful communication to the Exchange server, because all of my other Windows devices are working with out issue. Why Apple decided to use this method I have no idea. I also do not know the ramifications of allowing this request method, but I know the I-Phone is working now with out issue. Hopefully this helps others with this same issue.

AT&T is not arbitrarily blocking exchange access. They are working on the honesty policy. So if you are really using your phone for pure enterprise stuff then you would want to pay for the enterprise data.

The iPhone might now warn you that it couldn’t validate your account. This is because it couldn’t correctly pick out your exchange server name. If this is the case, enter your server name in the window. Make sure you enter your ActiveSync server name, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook).

*Why the **** Apple chose to use exchange server name, when the phone actually should prompt for active sync server name? Lost almost 2 hrs*

if you are getting a password incorrect response, it is possible that your account needs to be set up for mobile access. Talk to your IT folks and make sure that it is set up for mobile access.

So are you saying that I need to enter a different address besides webmail.company.com? What would be my active sync server name?

I believe my situation falls under this category. I have a first-gen iPhone and tried to sync with Exchange for the first time after downloading 2.0. My company uses a remote-hosted exchange server and the help dude at the hosting company says they are supporting Exchange ActiveSync on other iPhones but everything we tried to get mine up and running has failed. So far my workaround is to set up the account using IMAP but that's suboptimal because I can't use push and there are some differences with the folders I've created in Entourage and the web app.

I am able to verify and configure the Exchange account for sync with mail, and all my folders show up in the mail application but none of my messages are visible. When SSL is on I continually get prompted for my password and ultimately get a message that I cannot send/receive because the "username or password" for the account is not accurate. When I turn SSL off I don't get the constant password prompt but the phone just keeps trying to update and never downloads any messages (even though it sometimes displays "updated" at the bottom of the screen).

Any suggestions?