Exchange Inbox Sub-folders?

I have rules that move mail into sub-folders under my inbox, it would seem that these messages are not included in the message badge as new. Does this mean I am going to have to delete all of my rules and sort them manually? This isn't really going to work for me. I hope there is a workaround.

iPhone 4GB, Windows XP Pro, iPod Video 30GB, Black

Posted on Jul 11, 2008 5:06 AM

Reply
33 replies

Aug 4, 2008 3:05 PM in response to cohete loco

I would like to know for sure that this is a limitation of Apples implementation of their ActiveSync client rather than a limitation of Microsofts ActiveSync protocol before sending off a missive to Apple. Can anyone confirm or debunk the theory that this is a problem with Apples implementaion? I'm amazed that there is not more backlash regarding this issue.

Aug 4, 2008 4:58 PM in response to ccunning2

i can confirm that this issue of Exchange Inbox Sub-folders not sycing is all apple i have made comments on this topic , we should all continue to register our dissatisfaction , i am giving this 4 more week to see if its is fixed otherwise its back to HTC phone that i know works , this is the great apple marketing con for people and companies using Exchange

good luck

Aug 4, 2008 5:41 PM in response to XenoSaber

i purchased the iphone 3g saturday, its going back this friday. ive already re-set the phone and packed it up. there is no way an enterprise could run efficently with not having updated subfolders.
further it takes all of the contacts folders and bunches them into one LARGE repetative contact list on the iphone.
To bad because myself and several associates were looking forward to the change from winmo

Aug 4, 2008 8:54 PM in response to thisoneworks

*Message sent:*


+The iPhones lack of ability to sync subfolders via ActiveSync is very frustrating for many people who want to take the next step and use the iPhone as a true Enterprise level device. I love my iPhone in my personal life but the lack of this feature forces me to continue to carry a Blackberry along side my iPhone when I am on call at work. Please add the ability to receive push notifications and sync from subfolders. I can hardly wait for for my iPhone to again reduce the number of devices I have to carry with me by one.+

Thanks!

Aug 12, 2008 10:17 AM in response to gwhit

Yep. Not there yet. However, once these issues with the Exchange sync are taken care of we will switch to iPhones. Reason being the interface makes the device much more approachable for non-technical users. Also, there are many medical apps that will be of use to our physicians and the extra screen real-estate helps. So, not quite ready for prime time but once it is, we will be there.

Sep 14, 2008 12:02 PM in response to XenoSaber

Well, after hoping that 2.1 might fix this, I loaded it up, and was once again disappointed.

Apple, if you are listening, this problem NEEDS to be fixed!! It is absolutely ridiculous that we have to go in and manually check sub folders. If they can't be pushed, then at least put them on the fetch schedule! Having to go through and click on all of my little sub folders at various points throughout the day is really not the way an "enterprise" email device should function.

Sigh.

Off to fill out the feedback form. AGAIN. I think I'm going to start filling it out every week. Maybe they'll get tired of seeing my messages come through and fix the problem...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Exchange Inbox Sub-folders?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.