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Level 1

31 points

"Could Not Be Restored - Unknown Error Occurred (2001)"

Could someone please help with this? I finally was able to download the 2.0 upgrade via the "Check for Updates" button in iTunes. It downloaded the update fine, backed up my phone fine, but when it attempted to restore the phone, this error came up; the only thing on my screen is a picture of the connector, an arrow above it pointing to the iTunes icon. Has anyone else had this error? Does anyone know of a fix, something I could do to try to get it to do what it didn't do properly the first time, or some other link that would be of assistance? Thanks.

G4 PowerBook, Mac OS X (10.4.11)

Posted on Jul 11, 2008 3:16 PM

18 replies

seika7

Level 1

4 points

Jul 31, 2008 12:31 PM in response to MandyLynn

Classic is how you run Mac OS 9 inside Mac OS X for legacy apps. Sorry, it has no relation to Windows or iTunes.

seika7

Level 1

4 points

Aug 5, 2008 8:49 AM in response to seika7

From Apple's Knowledge Base article "Restore error messages on the iPhone and iPod touch"
http://support.apple.com/kb/TS1275

*Stop the Classic environment*
If running Mac OS X 10.4.x on a Mac with a PowerPC processor, please stop the Classic environment if in use.

Choose Apple menu > *System Preferences.*
Choose *View > Classic.*
Click the "Stop" button to stop the Classic environment

seika7

Level 1

4 points

Aug 8, 2008 11:10 AM in response to seika7

Another error caused by Classic running is 1609. If I run an iPhone update without remembering to stop Classic first, the update will stop with an error 1609, corrupting the iPhone software and resulting in Restore Mode. Going through the recommended steps to erase and restore will only repeat the process, resulting in the 1609 error again and again, and no amount of rebooting, switching USB ports/cables, uninstalling/reinstalling iTunes, or deleting/re-downloading the iPhone update will help at all.

Stopping Classic will let the iPhone restore properly from a backup. Stopping Classic before the iPhone update will avoid all of these problems altogether.

"Could Not Be Restored - Unknown Error Occurred (2001)"