"THIS MOVIE FORMAT IS NOT SUPPORTED"

we still don't have a solution for tubesock videods

We sure don't!
I thought I'd try from the beginning. Went to YouTube, selected a video I liked, copied the URL, pasted it in TubeSock, downloaded for iPhone, synced and got the same message; "This movie format is not supported".
I hope APPLE does something about this problem, because in my work I like to refer to certain videos from time to time, or play them for clients.
GJ

Well, I just got something to work! I grabbed a YouTube video by using the vixy converter, downloading it to my iMac as a .mov file. Then opened it in QuickTimePro and exported it to iPhone (.m4v file) onto my Desktop. Then I dragged it into iTunes, selected it and synced it to my iPhone. IT'S ALIVE! Yes, it actually played the video on the iPhone!

i have noticed that movies created with HandBrake work... movies created with Visual Hub do not.

they LOAD on the phone but com up with the "not Supported" prompt when you try to play them.

In both apps the settings are the same 640X480 800 kbits Video 128 kbit Audio, h264 codec in an MP4 Extension.

One more update for those having troubles with Nero Recode encoded videos triggering the "This File Format is not Supported" message:
In Nero Recode, there is a setting which manually enables de-interlacing. It has to be selected per Video to recode, under the "Video" settings.
If I enable De-Interlace and Motion Compensation, the resulting .mp4 video plays on the iPod/iPhone with firmware 2.0.
Regards, Martin

I use iSquint, the free version of Visual Hub. Some of the movies it encodes work, others do not. I have had success by disabling the H.264 checkbox, and then the conversions which previously wouldn't play do so.

+I don't have Right-Click+

it is also a menu choice

Continuing the quest to view 1-hour video programs from DemocracyNow.org... They are available as H.264 .mp4 files. As above, the files are reported iPod/iPhone compatible by iTunes but will not play on the iPhone 3G (2.0 software).

Here's a very slow work-around which seems to work on the 512kb .mp4's but not the 256kb. Apple Compressor 3.0.3 has a setting to transcode to "H.264 for iPod video and iPhone 320x240 (QVGA) / progressive, multi-pass, Audio is 44.1 kHz". The resulting file is about 70% smaller than the original. It takes about 4 hours to transcode one episode on a 2.16 GHz Intel Core Duo.

Could it be that VIXY downloads videos to MAC as .mov and TubeSock downloads them to .mp4 or m4v ?
I took an older video file from my Movies folder which was a .mov file and it worked when I exported it to iPhone from QuickTime via iTunes... HUH? GJ Some upgrade!

i think as I read thru this thread that the issue is clearly that the iPhone (iPod Touch) software is now different.

The fact that some people are having issues with movies they have bought from the iTMS tells me it is the PHONES fault.

We can all speculate and juggle and conjure up a million work-arounds and recipes to re-compress everything we have but the problem is obviously that the new 2.0 software for the phone was NOT QC'ed properly.

No wonder my stock is down so far from when the phone was released.

I found that iPhone does not like WMV files. The only way that I seemed to be able to get files converted to a format that iPhone accepted was to use my Final Cut application to convert to mov or avi format. I did not have much luck using Quicktime Pro though I am new to that app. I am doing my converting on a Mac. I tired using Flip4Mac but the free version left a Flip4Mac log on the video files. I wish someone could tell us an easy way to convert various video formats to a format size that iPhone likes.

Well I have tried everything I can think of and everything in this list. I can't get any movies at all onto my new iPhone 3G or my old iPod Touch (upgraded to 2.0) since the upgrade.

Most of my movies were converted with iSquint, but I have tried the HandBrake ones and internally converted iTunes.

The last is the most puzzling. I can put a movie in iTunes - plays fine. I right click (that is Ctrl-Click for those who don't have right mouse button) and click "Convert for iPhone/iPod" and it runs for a while - and that new file plays on iTunes - but I still can't get it onto the iPhone or Touch.

Every file I tried worked before 2.0/iTunes 7.7 upgrade.

The strangest thing is the drag. The old version I could drag an MP4 (H264 encoded with iSquint) from Finder onto the iPod Touch in iTunes and it would install. Now as I drag files over to iTunes it doesn't even allow me to drop them on the iPod/iPhone - only into the library.

iTunes could not possibly know that quickly if a file was compatible or not as you drag it over, which makes me think there must be some other way to install video.

This is not the only thread on this topic, there are lots of others, mostly people answer with "You have the wrong format, make it H264" - but it is clear from those and this thread that it is not as simple as that.

Has anyone been able to drag videos (any format) onto the iPhone/iPod touch?

Scott

Yes. See my messages above. I have videos that work, and I have made videos that stopped working work by re-encoding from the originals with isquint by turning off H264. I have not tried ALL my videos yet.

I agree, there's more going on here than the 'wrong format'. I can't say I ever tried dragging onto the device before 2.0, so I can't say much there.

Markian

Thanks to a friend at work I have worked this out...

The problem, and it seems the problem from quite a few responses on the forum - is that you can no longer drag videos onto your iPhone / iPod Touch.

The answer, in case this helps with people - is that the above is true, but you can sync. I didn't know this, I didn't even know the option existed, as you have to scroll down to see it.

So my solution is:

* Turn off "Copy to iTunes" under Advanced Preferences
* Drag my MP4s to iTunes Library
* Connect iPod Touch / iPhone
* Click on Video tab
* SCROLL DOWN !
* Select the videos you want to copy across
* Click sync

I know what some people are thinking now - "That's obvious!" - well it wasn't, and I have been doing it the other way (drag) for years. So I figured I would post this anyway, egg on my face and all, because it may help someone else.

It turns out there is a magic option "Manually manage music and video" which I had missed. So obvious once you know.

So thanks for your help everyone, and I hope my post here helps those others that have missed what I had.

Ta

Scott

Sorry, but this doesn't solve anything. All my videos continue to sync after 2.0. I'm sure, because I kept deleting various ones and re-syncing to test that it was really happening. Or, I'd delete it from itunes, then sync the ipod. The video would be gone from all locations. Then I'd make a new coding of the movie with iSquint, add it to iTunes, and Sync. And it would end up on the iPod, and it would continue not to play, just as before.

I think the problem is that there are a couple separate problems here. Some people may be having a problem getting movies to sync after 2.0. Maybe because they're used to the functionality you mention. However, the majority of us are unable to PLAY videos that are undeniably on our devices. Hence, the subject of this discussion, stemming from the error message we get, "This movie format is not supported". We can get the movies on our ipods fine, we just can't view stuff that used to work fine.

By the way, I concur with those who have pointed out that the videos play fine in iTunes, just not on the iPod.