Remote app can't find my itunes library

I found a workaround for me that works for the moment. My iMac is connected via ethernet to the router and creates its own wlan. The iPod touch connects to this wlan or - in case the mac is off - connects to the router. With the adhoc connection to the mac it works fine (make sure the firewall is set up properly).
I hope there will soon be some mre information or a fix... till then this works for me
nevertheless this app is really cool. the only thing is starting a movie doesn't show up the movie on the screen, which is a pitty.

I asked in another part of this forest, and someone suggested resetting my router. I did, and it worked! I then discovered that FileMagnet, which I had also been trying to get working, causes the problem to recur.

So FileMagnet is off my home screen for now, and if I could send them an email, I would. Unfortunately, their contact page doesn't work.

I don't know about third party remotes, but Remote doesn't stop Apple remotes from working with the Apple TV. My son and I just had dueling remotes.

Now, for my problem with Remote. I can get it to work with my MacBook. I can get it to work with both Apple TVs. It can see my Windows XP desktop, but it never connects. I do not use Windows firewall, and I checked the IP addys of both my desktop and the iPod Touch. Everything checks out okay. Any suggestions?

I had a similar experience - even if you disable Windows Firewall it won't connect until you allow "Routing and Remote Access" through the Windows Firewall.

Cheers,
Andrew

Muchas gracias. It's working now.

Okay...now I'm having another problem. It connects to my desktop just fine, but if I want to listen to music on the Apple TV in my bedroom, it won't let me change speakers from 'computer' to 'Calculon' (the name of my Apple TV). Any suggestions for this?

Weird. Got it working as mentioned before, now it's suddenly stopped again, and refuses to find the library.

Thanks! Now I can use my iPod touch with my macbook! ( I tried adding itunes to the allowed services list, but sadly, it didn't work. ) Still, now I can play remotely play music on my mac!

Hi Imthedrummer - I wasn't sure if you got your question answered. I had a similar issue and I'm running XP, too. I adjusted my firewall settings and the remote now works like a charm for me. Here are the steps I followed:
-Go to Control Panel
-Select Network and Internet Connections
-Select Network Connections
-Right-click on Wireless Network Connection (yours may have a slightly different name) and select Properties
-At the Wireless Network Connection Properties window, click the Advanced tab and under the Windows Firewall section, click Settings
-At the Windows Firewall window, at the General tab, make sure that On (recommended) is selected and deselect everything else
-Click the Exceptions tab and make sure that iTunes appears in the list with a checked box
-At the Windows Firewall window, click OK
-At the Wireless Network Connection 3 Properties window, click OK
-I had to restart my machine for the settings to take effect

On my PowerBook running OS 10.4.11 I solved it this way

System Preferences > Sharing > Firewall > check iTunes Music Sharing

Done.

My Touch finds my Library with the "allow all incoming connections" option checked in Preferences > Security > Firewall, but doesn't find it if I set the access to specific services, add iTunes to the list, and set "allow incoming connections" for iTunes. Sigh. I don't feel that comfortable with the "allow all" setting - any ideas?

Though it's such an amazing app I may just use the setting that works when I'm listening to music "Expressed" to the living room and hope for the best...

Thanks all for the info in this thread!

Jacob,

Done that, finding library is still intermittent and there in no consistency as to when the iPod Touch seems to connect.

All very good discussion from team Leopard above but has team Tiger got any more suggestions?

Regards
David

Not much to add here other then I'm having the same problem of intermittent dropouts in Tiger. It seems to be worse as the battery runs down. I have only played around during one session though. Another thread brought up the possibility that bonjour is involved somehow.
Regards Len

I had Remote on my Touch working under Leopard when it suddenly stopped. The firewall was set to allow incoming connections to iTunes and the log contained entries like "Allow iTunes connecting from" from the previous day when all was well. I tried to set the firewall to allow all incoming connections but still no luck. Then I changed the iTunes setting to "Block", noted that entries like "Deny iTunes connecting from" started appearing so I changed back to "Allow" and voila!

Wow. Bet the Apple software boys (and girls) are doing some serious overtime on this. The discussion threads are starting to look like a patchwork quilt, I'm too scared to digest all the other posts yet (Using iPod Touch), one problem at a time

Here is some consistency (at least in my own mind and situation) that seems to "find the xxxx library" on every occasion regarding "Remote Apps". It's a bit of reverse engineering for now and it seem to address the issue of "not seeing the remote device" for initial set up as well i.e where you are supposed to see the device etc and enter the 4 digit code.

1. Computer on (quit iTunes, if automatic on start up)
2. iPod Touch on and connect to your wireless network
3. Select remote apps
4. Let it keep searching until "can't find xxxx library", time consuming but you have to!
5. Start iTunes (give it a chance to get up)
6. Hit the "Music CD" on iTouch (or if setting up, go settings > add library > and your device should appear in iTunes > do the 4 digit code thingy.
8. "xxxx library" should appear on every occasion. Note if you loose or shut down your wireless connection, you will have to restore the connection (Captain Obvious) and repeat the above.

That's all until the software update's start coming through, because it's not firewalls or routers, it's a bug.

Hope this helps someone else.

Regards
David