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BACKUP in itunes is too slow

Hello!
When i connect the iPhone 3G to my iTunes 7.7, ALWAYS iTunes start a backup and sometimes this backup is TOO SLOW (over 25 minutes!!).

Who can help me ?
With my iPhone EDGE this problem was not!!

Is normal that every time that I connect iPhone start backup ?

iMac intel 20" 1 gb ram - 256 mb vram graphic card, Mac OS X (10.5.4), itunes 7.7, iPhone 3G

Posted on Jul 12, 2008 5:13 AM

Reply
114 replies

Aug 30, 2008 6:48 PM in response to domenicopanacea

I have only been keeping the most essential apps on my phone such as OmniFocus and a few apps that will help out when I vacation in two weeks. I have 2.5 screens now and my backups take less then five minutes. That's allot better then when I had almost 40 apps installed and it took 90 minutes to backup.

I think we can all live with fewer apps till this is hopefully addressed in a future update.

Aug 30, 2008 7:17 PM in response to hexonxonx

hexonxonx wrote:
I think we can all live with fewer apps till this is hopefully addressed in a future update.


I'd rather suffer through my 30+ minute backups than live with fewer apps. Having all my apps with me is the point of having the iPhone, and saving their settings, which would be wiped if they were removed and then only put back on when I needed them (which is itself a lengthly process, waiting for them to install again), is important, too. If this issue hasn't been fixed when firmware 2.1 ships, I think it is safe to say that Apple has completely dropped the ball.

Sep 1, 2008 7:57 AM in response to domenicopanacea

I have a neverending backup. I simply tried to install 2.0.2 but the backup never finished. After hours, I get an error message indicating the iPhone lost power.

I was able to install 2.0.1 just fine. Previous backups completed properly.

I removed all applications and tried again. No luck. It's been 2 hours and backup is not even 15% done.

Anyone have some suggestions?

Sep 1, 2008 9:04 AM in response to sloafe

sloafe wrote:
I have a neverending backup. I simply tried to install 2.0.2 but the backup never finished. After hours, I get an error message indicating the iPhone lost power.

I was able to install 2.0.1 just fine. Previous backups completed properly.

I removed all applications and tried again. No luck. It's been 2 hours and backup is not even 15% done.

Anyone have some suggestions?


Since you removed all your apps anyway...
Have you tried starting over with the iPhone and setting it up as a new phone, rather than trying to back it up before the install of the update? If you are worried about your contacts, calendar, etc, you can back it up, then cancel the backup portion while it's running, and let the sync complete. Then set it up as a new phone. If you aren't worried about losing application data (since you already removed all the apps, it's gone anyway), you should try to set it up fresh.

Sep 1, 2008 9:58 PM in response to geauxracerx

This really does work. Mine were taking about 5 hours, but I deleted and downloaded all of my apps from iTunes again (don't worry... they are free to download again if you've purchased them before), and then synced my iPhone again. By backups take about 5 mins now. Everyone, don't get mad at geauxracerx because you're all too lazy to follow the directions. It doesn't take long. Write down all of your apps, delete them from iTunes. Sync your iPhone. Delete any remaining apps on your iPhone. Redownload the apps you wrote down earlier and sync them all at once. You don't even need to do them a few at a time. Just make sure you've downloaded them from iTunes, and when there are updates available, update from iTunes. This will eliminate long backups. That's what this thread was for.

Sep 2, 2008 12:03 PM in response to Michael Maslar

Michael Maslar wrote:
Everyone, don't get mad at geauxracerx because *you're all too lazy to follow the directions*. It doesn't take long. Write down all of your apps, delete them from iTunes. Sync your iPhone. Delete any remaining apps on your iPhone. Redownload the apps you wrote down earlier and sync them all at once. You don't even need to do them a few at a time. Just make sure you've downloaded them from iTunes, and when there are updates available, update from iTunes. This will eliminate long backups. That's what this thread was for.


First, I don't think anyone got "mad" at him. In fact, most people thanked him, even if they were not going to use the method he outlined, for taking the time to submit something that would help some people, but not all.

Second, regarding your comment below...
...you're all too lazy to follow the directions...

I think this is way out of line, since it's not an issue of laziness, and, had you read the replies from those of us who were not going to use his method, most of us had one single and very simple reason (with the exception of one or two who said that they did not want to take the time to delete all their apps, and preferred to wait for Apple to fix the issue).

The reason we gave, and the one I still give, is that all application data is lost when you remove an app from your iPhone. To be clear, I'll use a few synonyms for "lost":

missing, mislaid, misplaced, vanished, disappeared, gone missing, gone astray, forgotten, nowhere to be found; absent, not present, strayed; irretrievable, unrecoverable

The data is gone. Now, for some people, this might not be an issue. For others, such as those who have taken the time (sometimes many hours over the last month or two) to compile data like passwords (eWallet, for example), or other data that cannot be lost or easily (meaning quickly) recovered, it is not about being "lazy". It's about not being able to get data back after it is gone. With eWallet, it is particularly annoying to write down all the info and then recreate all the cards again, and since there is not desktop sync for the app yet, some of us who use it might prefer to wait a while and deal with this issue the same way we've been dealing with it thus far.

Maybe all you do is play a few games on your iPhone, or use applications that store information that isn't important to you. For some of us, this is a real problem, and his method is not an option.

If his method has solved your issue, and the rest of us refusing to use it are annoying you by continuing to talk about this problem as if it doesn't have a solution (which it does not, since the solution only works for some people), you can turn off updates on this topic and drop out of the discussion by clicking the "My Subscriptions" link in the right sidebar of this Web site.

Thanks.

Sep 3, 2008 4:30 PM in response to domenicopanacea

I, for one, had never had a problem with backups UNTIL...all of a sudden this weekend my backup and syncs started taking 2 hours. I did this twice. 2 hours both times. I couldn't figure out what might be wrong. I found this thread in discussions. I was already to try the "fix" geauxracerx laid out UNTIL...I also read the post from woin that said he deleted VoiceNotes. That was an app that I had downloaded and used a few times over the weekend. I decided to delete it 1st and then sync my iPhone to see if it made a difference. Wow! What a difference - from 2 hours to backup and sync to 2 minutes. I think this shows that it's the apps that affect the backup times.

Sep 3, 2008 6:26 PM in response to BevL

BevL wrote:
I, for one, had never had a problem with backups UNTIL...all of a sudden this weekend my backup and syncs started taking 2 hours. I did this twice. 2 hours both times. I couldn't figure out what might be wrong. I found this thread in discussions. I was already to try the "fix" geauxracerx laid out UNTIL...I also read the post from woin that said he deleted VoiceNotes. That was an app that I had downloaded and used a few times over the weekend. I decided to delete it 1st and then sync my iPhone to see if it made a difference. Wow! What a difference - from 2 hours to backup and sync to 2 minutes. I think this shows that it's the apps that affect the backup times.


I'm not sure that this proves anything yet, but it's interesting. We don't know much about your iPhone. How many apps do you have installed?

*To be clear...*

Could it be that some of the apps are causing corruption by performing whatever functions they are performing through regular use? Sure.

Does this mean that the developers, or their apps, are necessarily to blame? No.

I still think that the issue is Apple's to fix. The developers are doing what they are allowed to do according to Apple's SDK. If corruption is being caused, it could be the developer's fault, but I'm more inclined to put the responsibility with Apple, since they need to ensure that the apps running on their device cannot cause these sorts of issues, especially if all the rules that come with the SDK are being followed.

Could it be that a few apps are causing issues, while others are not? Definitely. But which apps? If VoiceNotes is causing issues, I'd love for a few others who are using the app to confirm this. Maybe we can start a list of apps. I'd certainly be willing to try deleting some of my apps, if others can confirm that they are causing issues for them.

Sep 4, 2008 2:36 PM in response to domenicopanacea

In response to Dennis, I have 17 apps installed on my phone. One is iSign, the sign language dictionary which is a pretty large program. I also have YouNote which includes a voice recording feature and one that I thought also might be causing a problem since VoiceNotes was a problem. But just removing that one app changed my sync times dramatically. I have synced several times since removing it due to other app updates and changes in my music and pictures and all is still well.

Sep 6, 2008 1:30 PM in response to BevL

BevL wrote:
In response to Dennis, I have 17 apps installed on my phone. One is iSign, the sign language dictionary which is a pretty large program. I also have YouNote which includes a voice recording feature and one that I thought also might be causing a problem since VoiceNotes was a problem. But just removing that one app changed my sync times dramatically. I have synced several times since removing it due to other app updates and changes in my music and pictures and all is still well.


It would be a lot easier if we could find out which apps were installed via the mobile App Store, and which were installed via iTunes. Then we'd know which apps might be causing the issue for people (assuming that the issue is with apps that are installed via the mobile App Store). We could then easily delete only those apps, and reinstall them via iTunes.

But, if this IS the issue, I suppose that, over time, as apps are updated, and assuming that one only installs and updates apps via iTunes, there will no longer be any apps installed on the iPhone via the mobile App Store. Here's to wishing and hoping. 🙂

Sep 12, 2008 6:50 AM in response to domenicopanacea

It seems this is a common problem.

I spent two hours yesterday in the Apple store and got my new iphone 3G changed for a new one due to this issue. Today I tried to sync again and the problems persists.

It is a shame Apple launched a very expensive "toy" with such flaws....basic functionality not working fine and having the users to suffer the consequences of bad testing.

I mean, it is not a matter of disabling it or enabling certain functionality or finding workarounds. The phone and all functionality should be working fine and needs to be efficient!.

BACKUP in itunes is too slow

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