FYI: OWA setup

I've tried that several times and I still haven't been able to sync.

so if my owa account has the https:\\mail.mydomain.com\owa your saying leave that out and just enter the mail.mydomain.com/owa?? leave ssl on or off ?

Thank you so much! I have been trying to figure this out all day yesterday and this was exactly what I was looking for!!!

Thanks for the help. I'm still having a problem - We use Exchange 2003, Active Sync is set up, and i have all the correct info on the iPhone, but no mail, calendar or contacts. When i check mail, it looks like it's syncing -- but nothing.

I can use OWA, no problem.

SSL is turned off at the iPhone level because I kept getting the error message. Anyone know of a detailed instruction/guidelines to follow to get this working?

thanks

forgive my ignorance but exactly what do I put in domain/user?

I was having the same issue with no mail or contacts on iPhone 3G. It turns out that our Exchange 2003 Front-End was only running service pack 1. Once we upgraded to Exchange 2003 service pack 2 everything worked. The Exchange 2003 Back-End is still running service pack 1.

You can test to see if OMA is working properly by browsing to it and logging in.

https://server/oma

This will at least tell you if ActiveSync/OMA is working. Note: This worked for me even on Exchange 2003 SP1, even though mail was not properly syncing to the iPhone.

Hope this helps.

I am having the same issues as some others with regard to setting up my work email on my new iPhone. I tried browsing to our company's OWA site using the "https://webmail.xxx.com/OMA" address, I get prompted to login and after doing so the page says "Your account is not configured for wireless access. Please contact your administrator".

I was able to get my email my previous Windows mobile device and checked with our helpdesk and my account is still set up for what we call "mobility workplace". Does this mean that the exchange servers are not running the correct service pack on them and that is what is causing me to not be able to set up my corporate email on my iPhone?

Does not sound like the same issue that I had. I was able to get my mail when connecting to our server with a normal web browser on my Mac.

This helped a little but I still can't sync. Previously I was entering my email address, domain/username and password at Exchange account setup, and the device would prompt me for the Exchange server name. I entered the server I use for Entourage (we're a small company and use a remote hosting company so it's not as simple as "exchange.company.com" -- there's a lot of weird letters before the name of the remote hosting company and then ".com". Every time I tried this I'd get the message "Exchange account verification failed."

After reading this post I instead entered the OWA server name. I finally got "Exchange account verified" and the device asked me whether I wanted to sync mail, calendars and contacts. But when I went to the Mail app on iPhone a weird thing happened: I saw the account and all the folders I set up (Inbox/Sent/Deleted, etc. plus custom folders I created to store messages) but the messages themselves were nowhere to be found. I also could not send messages from the iPhone. I tried disabling SSL and that didn't work.

So then I tried removing the domain from my "username" in "settings." After that all my folders disappeared and I kept getting prompted for my password. I'd enter the right password every time but the device told me it wasn't correct. I tried disabling SSL but am getting the same dialog box. That's where I am now. I'm also working with my IT guy to make sure ActiveSync is enabled for my device (I'd not been hooked up before for a blackberry or any other device), but so far it doesn't look good and it is VERY frustrating to say the least, following all the hype from Apple about Exchange support.

This is an original iPhone with 2.0 software, BTW.

I have the exact same problem as you Justin Schack1 i havent found a solution for it yet, i find it very strange that it keeps popping up with the password error even tho i changed my password to something very easy for testing purpose.

I think if you get yourself back to where you could see your subfolders, you just need to go into one of them and hit the button to check email (or whatever it's called). I did that with success on a folder that appeared empty on the device, but which I knew was not actually empty.

Unfortunately that's not working, but thank you for the suggestion.

Thank you, Jim. That is enormously helpful. Worked perfectly for me.

You need to make sure that you have passcode lock setup on your iphone. Mail/Calendar/Contacts will probably not gonna sync if you dont have passcode enabled on your iphone.

Message was edited by: tkwak

Hi all,

I found the solution to this problem on my phone, 2 things:
1. Make sure your IT department has allowed mobile access to your account on the server
2. Certificate of your domain (ie exchange.mycompany.com) the company I work for don’t use verisign or others so the domain wont secure when accessing remotely, to fix this do the following:
a. Go to your company webmail/exchange server using your web browser
b. Double click on the padlock in the bottom right of the screen, then:
i. ON FIREFOX – Click the security tab, then view certificate, then details, then export, and save it as a X.509 Certificate (DER), and make sure you type .der in the filename at the end (save it to your desktop)
ii. ON IE – click Details tab, Click copy to file, click next, choose DER encoded binary, click next, call it certificate.der, click finish (it will be saved to your desktop
c. Now send an email to another account on your iphone (you will need another email account already set up, so .mac, gmail, etc etc) with the .der file attached
d. Download the email address and click on the attachment
e. Install the certificate (the iphone will warn you)
f. All done!

For me this got it working perfectly!

Cheers