MP3 Burning Error 4310

Melissa,

You have some virtual CD software on this machine. That can interfere with iTunes sometimes. What virtual CD software do you have that makes the H: drive appear on your desktop?

Uninstalling Nero's not going to change anything because Nero doesn't use the CD filter chain, so uninstalling it is not going to change anything there.

If you're worried about being able to restore back to a given state, let's make the registry edit a little different.

On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.

Find the heading HKEY LOCALMACHINE. Click on it.
Find the heading SYSTEM inside it. Click on it.
Find the heading CurrentControlSet. Click
Find the heading Control. Click
Find the heading Class. Click
Find the heading that begins {4D36E965- Click

Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.

Delete the key named LowerFilter.

Select the key named UpperFilter, right click, select "modify". Then edit the text in the dialog to just say "GEARAspiWDM" followed by hitting the return key, the return after the word is important.

Then reboot, and see what iTunes does.

To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.

If you export and then re-import that area of the registry, it's a little more safe / foolproof than the manual edit that I originally suggested. The problem is that you've got a driver from a company that's out of business wedged right at the front of your filter chain and it was never that good a driver to begin with. That's the AFS2K driver. I don't have any other good tools for getting rid of this stuff unless you know what software package installed it in the first place. You've also got a very old copy of CD Creator, so old that I think it might be the original Adaptec, not Roxio.

I am soooo happy to see that I am not the only one!!!! And depressed because no one seems to know how to solve this issue! I had the last version of iTunes..worked fine..then, at the insistence of Apple customer support..I stupidly upgraded to the latest version (why fix it if it ain't broken? I say). That was 2 weeks, about 30 useless emails and replies to iTunes support and $40.00 worth of music ago. I tried to burn..it started..cancelled, and lovely error 4310 popped up..did I mention what it has cost me in CDs???? Anyway, I tried switching back to the old version...Apple didn't like that and a little box popped up telling me not to think about doing that anymore. I tried reduceing burn speed to 8X..didn't work either...My music and PC are being held hostage by iTunes carelessness and no one there cares!

If there is any kind soul out there who could give me some idea before I go NUTS I would kindly appreciate it. Here are my CD diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation DIM4400
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.104),
UpperFilters: Cdralw2k (1.0.0.10), GEARAspiWDM (2.0.4.3),
Video Driver: 64MB NVIDIA GeForce2 MX with TV Out\GeForce2 MX


IDE\DiskST320011A ______________________________3.10___, Bus Type SCSI, Bus Address [0,0]
IDE\CdRomSAMSUNG DVD-ROM_SD-616__________________F000___, Bus Type SCSI, Bus Address [0,0]
SCMMSD\HP _____CD-Writer+_8290, Bus Type USB, Bus Address [0,0]
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.

Current user is administrator.

D: SAMSUNG DVD-ROM SD-616, Rev F000
Drive is empty.

E: HP CD-Writer+ 8290, Rev 1.3C
Audio CD in drive.
Found 17 songs on CD, playing time 45:39 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:38:05
Track 3, start time 05:30:07
Track 4, start time 06:59:67
Track 5, start time 08:35:65
Track 6, start time 10:28:30
Track 7, start time 14:28:30
Track 8, start time 19:07:65
Track 9, start time 21:40:37
Track 10, start time 23:35:30
Track 11, start time 25:32:10
Track 12, start time 29:21:37
Track 13, start time 32:12:55
Track 14, start time 33:46:37
Track 15, start time 36:03:30
Track 16, start time 39:21:62
Track 17, start time 41:45:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4.
The drive CDRW speeds are: 1 2.

Has anyone figured out a fix for this? I have ruined nearly 10 CDs now, ***?

Here's my diagnostics:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: MxlW2k (1.0.1.104),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller


IDE\DiskWDC WD400BB-75DEA0_____________________05.03E05, Bus Type ATA, Bus Address [0,0]
IDE\CdRomCREATIVE CD-RW__RW8439E_________________1R15___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSAMSUNG CD-ROM_SC-148C__________________B105___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: SAMSUNG CD-ROM SC-148C, Rev B105
Drive is empty.

E: CREATIVE CD-RW RW8439E, Rev 1R15
Audio CD in drive.
Found 13 songs on CD, playing time 52:58 on CDROM media.
Track 1, start time 00:02:00
Track 2, start time 03:14:57
Track 3, start time 07:00:12
Track 4, start time 11:03:16
Track 5, start time 14:59:73
Track 6, start time 18:43:68
Track 7, start time 23:46:38
Track 8, start time 29:14:56
Track 9, start time 32:30:67
Track 10, start time 35:44:33
Track 11, start time 39:36:33
Track 12, start time 43:15:53
Track 13, start time 46:29:40
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4 8.
The drive CDRW speeds are: 1.