CDRom Doesn't Work When ITunes Is Installed

Hi there.

Got myself a nice new Acer Aspire computer to compliment my Nano. It has Vista Premium. Sadly the CD Rom drive doesn't function with ITunes installed. I Get the following message in the device manager:
HL-DT-ST DVDRAM_GH15N ATA Device.
Device Type DVD/CD-Rom drives.
Manufacturer (Standard CD-Rom drives)
Location Channel 1, Target 0, Lun 0.

This device cannot start (code10)

I uninstalled Itunes as this was the last program to be installed before the drive stopped working. I don't need that 64 bit patch as my computer is only 32 bit.
Anybody else having the same trouble? I really miss my Nano!

Acer Aspire, Windows Vista

Posted on Jul 13, 2008 11:03 PM

Reply
22 replies

Jan 8, 2009 10:14 AM in response to KitK

ARRRGGGGHHHH! I tried ALL the suggestions and nothing works. I was able to get one of my CD drives to appear, but it won't read CDs and then disappears after I remove the CD.

I upgraded the GEAR drivers only on a friend's machine (figured it wouldn't hurt - I didn't want to screw it up like I did my computer with all the registry editing) and it worked right away. But as far as my machine - no dice. I'd cry if this wasn't so comically pathetic.....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CDRom Doesn't Work When ITunes Is Installed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.