Does anyone happen to know why, on occasion, when trying to delete e-mails from a POP e-mail account in Mac Mail (on the latest Leopard OS version), the message just turns grey but doesn't jump to the deleted folder?
This would be standard behavior if in Mail Preferences/Accounts/Mailbox Behaviors you do have move deleted messages to another folder selected for this one account. Please check this.
With this Inbox for this one account open, click on View in the menubar and report whether Show Deleted Messages or Hide Deleted Messages is offered and whether that choice is black or gray?
Ernie,
the option for Show or Hide was enabled (to click) - and in doing so, oddly enough, then removed the messages I'd already attempted to delete and were grey.
So by pressing delete didn't work, but toggling 'show' / 'hide' deleted them.
If you have selected in Mail Preferences/Accounts/Mailbox Behaviors to move deleted messages to a separate folder, but the Show/Hide is enabled, then Mail has some confusion about the preference setting.
Make sure that the trash mailbox for this account has nothing of value in it, and the open Mail Preferences/Accounts/Mailbox Behaviors and deselect to move deleted messages. Same that change and quit Mail. Relaunch Mail by holding down the Shift key while clicking the Mail Icon (this keeps Mail from opening any certain mailbox or message) and immediately change the Mailbox Behaviors back to Move deleted messages to a separate folder. Test.
YES! This helped me immensely. I have tried many of the other suggested solutions from other people having similar problems, but this is the first one that helped me.
Thank you!