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Backup of iPhone takes around 2 hours!

Hello, I just just downloaded the 2.0 firmware from iTunes and restored my iPhone to it. When syncing, a backup is taken. Well now on 2.0 it takes around 2+ Hours to backup! I received as call during it and had to start it all over! I still do not have a backup of my settings and such. On the old 1.1.4 it took rtound 3 minutes or less to backup. What is the deal?? I cannot deal with this. Please help.

Sony Vaio VGC-RB30, Windows Vista

Posted on Jul 14, 2008 10:04 PM

Reply
95 replies

Aug 11, 2008 3:40 AM in response to Dennis Metzcher

Thank you for the further tips! I would suggest turning off the feature where it "Sends Diagnostic Info to Apple" as was suggested. It seems to shorten it a bit. I am in the middle of another backup now and it seems to be going faster **knocks on wood**. This may not make it take 90 secs but should help. I mean this is still rediculous! You have to turn off bug reporting which is very helpful for the company just to be able to sync. Apple please, if this is the only reason the backups take this long, SEND THE DATA TO YOUR SERVERS AFTER THE ACTUAL BACKUP!

I took a look at my iPhones Crash report folder and boy was it full! I think I had over 400 crash reports. I didnt look in the Panics or Baseband folder which im sure was full too since the dang iPhone Kernel Panicked 2 times bricking itself (This happened because it was in the middle of an app update).

Anyways...

APPLE: Please take action!

Aug 11, 2008 4:49 AM in response to Shanesnh

I would suggest that, if you haven't send feedback to Apple about this issue, you do so. If everyone puts in a complaint, then maybe they will sit up and take notice. I know I've tried everything and even after sitting through a 4 1/2 hour backup last night, it was still corrupted and therefore useless.
The link to the feedback page is: http://www.apple.com/feedback/

Aug 11, 2008 1:25 PM in response to Shanesnh

Shanesnh wrote:

Apple please, if this is the only reason the backups take this long, SEND THE DATA TO YOUR SERVERS AFTER THE ACTUAL BACKUP!

It's not what is causing the slow backup times, but it's definitely something that helps slow down the overall sync process. It would be a good idea for Apple to perform the sync, wait until it ends, and THEN say, "Would you like to send us your crash reports?"

Aug 11, 2008 1:27 PM in response to DaleKKiller

DaleKKiller wrote:
I would suggest that, if you haven't send feedback to Apple about this issue, you do so. If everyone puts in a complaint, then maybe they will sit up and take notice. I know I've tried everything and even after sitting through a 4 1/2 hour backup last night, it was still corrupted and therefore useless.
The link to the feedback page is: http://www.apple.com/feedback/


My guess is that they already know about this, since someone else said that he/she submitted a bug report and was told that it was a duplicate report. Your idea is still a good one, however, and I have already submitted my own report to Apple, referencing this discussion, and another one on the same topic. If many people submit bug reports to Apple, they might actually do something about it more quickly, which seems to be the main problem right now.

Aug 11, 2008 1:31 PM in response to Loren Ryter

Loren Ryter wrote:
This is still happening to me with FW 2.0.1


So far, no one has stated the firmware update has helped. Several of us found that the iTunes update to v.7.7.1 helped. Others have not been as lucky.

For me, everything would be, more or less, fine, if Apple would find a way to NOT corrupt the backup when the user cancels it. Since canceling can come in several forms (a phone call is one of them), it's a real breakdown of the process when corruption occurs simply because a backup is canceled.

Aug 13, 2008 9:55 AM in response to tarkacountry

As my iPhone is actually working fine, I don't really want or need to restore it. This all seems to be a lot of hassle to create a backup that (touch wood) I won't actually need. I'm reluctant to actually delete iTunes as, apart from this backup issue, there are no problems. I'm just going to sit and wait in the hope that Apple eventually takes notice of what its customers are saying and fixes the problem.

Aug 14, 2008 9:17 PM in response to DaleKKiller

Haha yea thats funny. Heat sink xD.
Anyways an update on my part: I recently purchased an iPhone 3G since my original iPhone bricked itself... again again (This time i wasnt installing an app on it! Safari crashed and it wouldnt boot!). Its first backup took around 3 hours. Blah but this time I took a backup of the backup (Odd sounding, Huh?) in case iTunes corrupts it.

Aug 16, 2008 12:29 AM in response to Shanesnh

All right, to start I have one of the fist 16gb''s phones, and I updated and updated to 201 and had a problem, namely with apps, and when you take your phone, and get frustrated and stop it, YOU CORRUPT IT. once you have a corrupted backup you're going to get increasingly problamatic backups cubed to the number of apps you've filed the phone with. Music and video up and down very very fast, apps will backup and when you do a restore it downloads the most recent and then intalls it, alphabetically, then pictures and music and all that.

My solutiuon, Sync your stuff to mobile me, contacts, bookmarks, all that, then flatten the phone and restore from the once backups that's most likely ok, the one that apple did when you updated your phone to 201. DELETE THE OTHER BACKUPS, pull your contacts and stuff synced to mobile me and you have a nice fully functional device - and it fixed bluetooth for me!

I'm typing this as fast as I can so if I've dropped a word or two I'm sorrry but you get the idea

I hope this gives you an idea of what the deal is, I did this all at the Maul of Amerika Apple Store, it took 3 hours to debug, oh, and they found something wrong with my MacBook that they fixed in 7 hours, the fix of the fix took 7 DAYS. I almost died.

Aug 16, 2008 1:25 AM in response to tinkertoytech

Most of us dont have Mobile Me I will say. Its a terrible service as of right now from what ive heard. I wouldnt pay for that thing. If i really wanted to get a brand new email address and storage i would use a yahoo and use amazon s3. anyways thanks for the advice anyways.

Corrupt backups=Bad

Also anyone whos iPhone is bricked and wont boot past the Apple Logo... Well you have the Silver Apple of Death: SAD

Backup of iPhone takes around 2 hours!

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