Backup of iPhone takes around 2 hours!

Being able to back up my $500 iPhone is something I could not afford to not do. I have also updated to the latest version of 2.01 so there was no fixed released.

Are you aware of a defect number or an actual fix that is being planned or where you guessing that this is a known issue with a known software development solution down the road?

I also can confirm that after upgrading to 2.01 and 7.7.1.11 that my Iphone with less than 1 GB of content loaded is taking hours to backup.

I have to plan my backups accordingly because if a call comes in the backup fails.

I work as a technical support person for a very large software company. This 2.0 release feels rushed and primarily focused on locking down on the hacks so that you are forced to use the apps that they supply...which as a side note all seemed to crash for at least the first three weeks.

I now understand why they purposely ran out of phones in the 2.0 release. All the people that waited over night basically waited to be test bunnies. I am very disappointed that I have to go with out a cell phone for several hours due to the fact that Apple could spend some money on QA and RD on a simple yet critical task of backups 😟

sixelapluc wrote:
Are you aware of a defect number or an actual fix that is being planned or where you guessing that this is a known issue with a known software development solution down the road?

Either in this thread, or another thread, someone said that they reported this issue to Apple and were told that it is a known bug. The problem is that it's all they will say. They do not provide the bug report number, nor do they allow users to search current bug reports to see if their issue(s) are contained within a report.

So, basically, we're all flying blind, and hoping that Apple is, in fact, working on this.

I'm using about 325 mb currently downloading Firmware 2.0.2 and its now doing the backup taking approx 2 hours or more to BACKUP...

To fix the Adobe Photo Downloader recognising your iPhone everytime you connect it to your PC, open Photoshop Elements 5.0, Edit -> Preferences -> Camera or Card Reader -> Download Options and uncheck the tickbox called 'Auto Launch Adobe Photo Downloader on Device Connect'

Thanks for that idea Dutchie71. Although I hadn't queried this myself, it was getting pretty irritating having the Adobe downloader appearing everytime anything else was plugged in (including my printer!). Thanks to your fix, I won't have to deal with that box everytime I connect!

Shanesnh,

You can stop the backup process by clicking on the "x" symbol to the right of the notification at the top of iTunes. After doing so, your sync will continue on as normal.

Hope this helps,

Raleigh

Hi there,

I am a complete novice when it comes to anything technical; but what I do know is that my iphone takes 8 HOURS to sync, and even then if I leave it overnight it freezes and I have to start over again. Am at my wits end. Can anyone explain in laymans terms how / where I can look at the 'Iphone Crash Report'? As it is "backing up" now I cant get into Itunes without crashing it all over again. Its not even 'syncing' anymore - Ive lost everything on the Itunes on the Iphone... Its a 16b and I have only used 9gb.

Or does anyone have any technical suggestions other than those posed thus far? My only suggestion is to throw it into the ocean... 🙂

Thanks - everyone on this thread appears really tech-savvy and Im just very very inexperienced!

If you are having problems with an excessively long backup, you can cancel the process by clicking on the x in the top right corner of the box at the top. The rest of the sync process should happen pretty quickly. By going into edit-preferences-sync you can then delete the failed backup.
Not backing up is not the end of the world, I had to keep doing this until I updated to 2.0.2 and then sat out the 7 hours to end up with backups working.

Since my backups started working again, I've got into the habit of putting my iphone into airplane mode when syncing so that there's no possibility of backups being interrupted and corrupted by a call.

The problem actually seems to have become worse. It is abysmally slow. A killer bug if there ever was one. I wouln't mind so much if there was a way limit backup frequency ( such as exists in Time Machine ) within iTunes. Having to resort to cli tricks is something the average user shouldn't have to do.