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unable to update new carrier setting

unable to update new carrier setting for iPhone 3G, it says error occurred (0xE8000001)

PC, Windows Vista, Vista, iPod nano (2gen), iPhone 3G

Posted on Jul 16, 2008 8:51 AM

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101 replies

Aug 5, 2008 9:16 PM in response to eyetaix

I've received a few reports that the 2.0.1 upgrade breaks the SIM unlock that has been provided by some carriers. It could be that updated patches were issued for international providers, but nobody accounted for a case whereby a provider had unlocked a phone. Unlocked devices aren't available in the US. Out-of-sight, out-of-mind, right? 🙂

It would be good to know how many of the folks who are watching this thread have had their phones unlocked by their provider.

Aug 5, 2008 9:18 PM in response to dante1024

Same here in Japan, carrier Softbank.

After downloading the 2.0.1 update, my iPhone crashed during the update, forcing me to restore it to factory settings before iTunes could recognize it again. Then, iTunes restored my personal settings from backup and updated it to 2.0.1 without me knowing it until it was all said and done. After that, it asked me to update the carrier settings, which I did once, and it seemed to work. Then, it asked me to update the carrier settings again, to which I agreed to and got the same error message as everyone here.

So, it asked me to update the carrier settings twice since the 2.0.1 update, with the second one giving me the 0xe8000001 error. Has anyone else experienced this as well?

Aug 5, 2008 9:22 PM in response to eyetaix

LOL - eyetaix, you might be right about that - but... I'm not sure if mine is unlocked - I'm on a 2 year contract with Optus, post paid, they didn't say anything at the time of setup as to whether or not it was unlocked and I would assume that it isn't given that I'm on a contract and have 2 years worth of handset repayments.

Any other Aussies with Optus on a post paid contract and can shed any light on whether or not they are unlocked as a matter of course?

Aug 5, 2008 9:27 PM in response to eyetaix

I didn't think to try placing a call with another mobile phone until a few moments ago. It turns out Optus is apparently experiencing outages.

Reference: http://www.australianit.news.com.au/story/0,24897,24128623-15306,00.html

I'm still experiencing the "new carrier data" error, but it may have nothing to do with my device's apparent inability to access the network.

Aug 5, 2008 10:47 PM in response to dante1024

This seems to be a non-US issue, maybe Apple tested with AT&T only. Or the forgot to tell all the non-US carriers they need to update something.

For me the carrier settings update reports no errors, but it keeps coming back for every sync.

After powering the iPhone down and up 3G and 2.5G stopped working, although the status icon shows up sometimes. Sometimes there is a message saying that I have no data subscription.
WiFi is fine.

So, for those that still have 3G data, powering down might not be a good idea.

Message was edited by: feantur

unable to update new carrier setting

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