brand new ipod touch, $10 to get 2.0!

Ordered Monday (on my son's AppleID as part of buy a mac, get an ipod free). Delivered yesterday, registered this morning (using my AppleID). Had it laser engraved and my son tracked it from China->Alaska->... so we can be somewhat certain it isn't month old stock that was sitting in shrinkwrap somewhere.

Now Apple wants $10 to upgrade it to 2.0! QCC?

Why didn't it come with 2.0 already installed?

Apple/iTunes is apparently smart enough to figure that his six month old ipod touch wasn't eligible for upgrade based on this new purchase, but not smart enough to tell that the new one should be free?

Posted on Jul 17, 2008 9:18 AM

Reply
8 replies

Jul 17, 2008 9:30 AM in response to belak

Why didn't it come with 2.0 already installed?


Because that's not the way that Apple sells it. On the IPT page of the online store, they do provide a link to buy the upgrade. It's not supposed to come pre-installed.

Apple/iTunes is apparently smart enough to figure that his six month old ipod touch wasn't eligible for upgrade based on this new purchase, but not smart enough to tell that the new one should be free?


?? A 6 month-old IPT is eligible for the 2.0 upgrade, as is the very first IPT sold. It's $10 for all of us.

Jul 17, 2008 9:35 AM in response to snowshine

Well, you haven't told me anything I didn't already know, and they handled it to laser engrave it, so they quite easily could have updated it at the same time. Moreover, I'm a software developer, and I know that GA software is available internally long before it's publicly available, so the July 11 date doesn't hold much water as far as I'm concerned.

The question is how to get 2.0.

I waited for 2.0 before buying it, and it's the principle of the thing, not the $10.

Jul 17, 2008 11:29 AM in response to neuroanatomist

"You assumed the iPod Touch would include the v2.0 software after that Upgrade was released. You assumed wrong. "

I just bought an refurb iPod Touch from the Apple Store, and clearly on the first line of the specs list it says "Current Software Release." Since 2.0 was released, I rightly assumed that this would be the version included. I was disappointed to see that this was not the case. To me this is false advertising and bait & switch. Yes, I know I can spend $10 for the 2.0 upgrade, and I probably will, but that doesn't absolve Apple from making misleading statements about their products.

Jul 17, 2008 2:50 PM in response to belak

Hi,

It is easy to understand your annoyance and hindsight is 20/20 but had I been ordering a new Touch I would have checked and double checked the firmware situation. Contacting Apple by both Email and phoning an Apple store.

At the online store it does not say anywhwere (that I can find) what firmware is on new Touches. The fact that the 2.0 upgrade is so heavily advertised along side the Touch might have been a clue.

Updating a Touch during shipping would be totally impractical, you require the update file on your own HD. Also, putting what is now appearing to be a not quite 100% solid software update on a brand new item may have been a good move for both parties.

As it appears the Touch is not yet shipped with 2.0 and no one out there is getting a better deal, I don't think you have been that hard done by.

Dud.

Message was edited by: Duddo

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brand new ipod touch, $10 to get 2.0!

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