Problem with DVD ROM when installing iTunes

When I install iTunes, my TSSTcorp CD/DVDW SN-S082D ATA Device DVD ROM disappears from My Computer, but it shows with an exclamation point in the device manager. The device's status is the following: This unit can't start. (Code 10). This is a problem occuring when I install iTunes, and I have taken the Computer back with a previous recovery point before, but I don't have old enough points now. How can I solve this problem without having to unistall iTunes? I need it, because I have ordered a iPod Touch for myself.

Thank you

Medion MIM2210, Windows Vista, TSSTcorp CD/DVDW SN-S082D ATA Device

Posted on Jul 20, 2008 9:44 AM

16 replies

Sep 16, 2008 6:42 PM in response to victorystone

I am also having this problem, and the answer given sounds reasonable. However, why does it have that behavior in some computers and not others? ie, I installed it on my Dell Inspiron 6400 with windows vista Ultimate and the cd Rom didn't dissappear. The 530 has Vista home premium and has the problem. Also, my office PC has XP PRO and it also works fine. Is this is a problem that started with Vista?

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Problem with DVD ROM when installing iTunes

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