Why has Apple remained silent (and not helpful) on MobileMe & iPhone mess?
The New York Time's Pogue really hit the nail on the head -- http://www.nytimes.com/2008/07/24/technology/personaltech/24pogue-email.html?em& ex=1217131200&en=9e9469e0fadb7cc5&ei=5087%0A -- by implying that Apple has become just like all of the other tech companies when it comes to being totally indifferent over customers' complaints or requests for help.
The company even refused to try and clear the air by speaking to Pogue on the record!
I really wonder what genius at Apple has decided that silence and no form of apology is the best policy. I would think being compared to the competition is the last thing Apple would like. The corporate mind is truly unfathomable.
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