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19531 Views 83 Replies Latest reply: Jul 21, 2009 11:58 AM by grahum
Currently Being ModeratedJul 27, 2008 5:37 AM (in response to aBitGone)Welcome to the Discussion Forums.
Sorry the page you have linked to is not available (at least for me at this time), so I'm not sure what you have tried.
Have you tried re-linking the library with the tv: settings/computers/connect to itunes library.MP 2 x QC Xeon 3 Ghz, 4 GB RAM, Mac OS X (10.5.4)
Currently Being ModeratedJul 27, 2008 4:10 PM (in response to aBitGone)http://support.apple.com/kb/TS1453 is the article aBG mentions, and item number 2 is to reconnect the Apple TV to iTunes. I just had the same problem, Apple TV showing up in iTunes, but nothing syncing, my solution was to connect to a different library, then reconnect to the library I wanted. Is taking forever, but at least there is progress visible finally.MacBook Pro/Mac Pro/ MBA / iMac Intel/G5 1.8/, Mac OS X (10.5.2)
Currently Being ModeratedJul 31, 2008 12:47 AM (in response to Winston Churchill)Hi Winston,
Falling short of using some sort of network packet tracing software to see what's going on between my MBP and the TV, I've tried pretty much everything I can think of - on both iTunes and the TV settings menus.
AnthonyMacBook Pro, Mac OS X (10.5.4)
Currently Being ModeratedJul 31, 2008 12:48 AM (in response to swanksalot)Sounds like it could be a workaround - luckily, I've got another iTunes Library on another computer, so I'll give that a go later this evening.
Thanks for the hint.MacBook Pro, Mac OS X (10.5.4)
Currently Being ModeratedJul 31, 2008 2:49 AM (in response to aBitGone)A new version of iTunes (7.7.1) has just shown up in Software Update, so when I get back home this evening, I'll try it out and let you know if this solves the problems.
AnthonyMacBook Pro, Mac OS X (10.5.4)
Currently Being ModeratedJul 31, 2008 6:31 AM (in response to aBitGone)I'm having the same frustrating problems as you.
My ATV is missing from the devices list on my main iTunes library, but is showing as available for setup on my Powerbook and on the Mac Mini.
I've updated to the new iTunes version, I've tried downgrading and all the fixes suggested so far short of deleting my iTunes library and starting again or reinstalling OSX.
The annoying thing is the ATV will sync fine with the other machines, I can ping it all day long but it refuses to show up in Bonjour Browser or iTunes on my Mac Pro.
It just works Grrrrrrrrrrrrrrrr!Mac Pro, Mac OS X (10.5.4), Mac Mini, Powerbook G4 12", iPod's & AppleTV
Currently Being ModeratedJul 31, 2008 3:26 PM (in response to swanksalot)Nope - tried connecting to another library, still no joy.
I also tried updating to iTunes 7.7.1, but the tv still won't show up in iTunes' devices list.
I think there could well be a problem with the 2.1 software.MacBook Pro, Mac OS X (10.5.4), iPhone - iPod Classic 160GB - tv
Currently Being ModeratedJul 31, 2008 3:52 PM (in response to aBitGone)When you tried the change library and change it back again thing, did the tv show in the other library.MP 2 x QC Xeon 3 Ghz, 4 GB RAM, Mac OS X (10.5.4)
Currently Being ModeratedJul 31, 2008 4:42 PM (in response to Chunk72)I've been having the same problems off and on for weeks (before the upgrade as well as after). I've done everything the on-line troubleshooting page says multiple times. The first time I fixed it by re-setting up my Airport Express network. The second time I fixed it by plugging the ATV directly into an Airport Express. I've had success with each of those fixes for about two weeks each, but now I'm on my third time and I'm out of ideas.
All of my software is up to date. I don't have any firewalls. I don't even have any password needed for network. I don't have any problems with the ATV connecting to trailers or the store. I don't have any problems with my two macs, a dell pc, and a printer connecting to the network and talking to each other. I ONLY have a problem with ATV showing up in iTunes... and it happens ALL THE TIME.
Everything should be working just fine but they're not, so I don't know what to do. Really disappointed.Dual 1.8GHz PowerPC G5
Currently Being ModeratedAug 1, 2008 5:56 PM (in response to aBitGone)A little more digging hasn't yet got my v2.1 tv showing in iTunes' device list.
I've tried running a cable between the ethernet ports of my MacBook Pro and the tv so that they can talk directly to each other, and still there is no joy.
I've downloaded Bonjour Browser and, after following the instructions in http://support.apple.com/kb/TS1453 again, I've still got nowhere. However, when I ask the v2.1 tv to connect to iTunes (tv > Settings > Computers > Connect to iTunes), I'm seeing the following Bonjour entry:
Compare that to the entry that shows up in Bonjour Browser when asking the v2.0 tv to connect to iTunes:
PrVs = 64437
Name = Apple TV
Ossi = 0x1F5
MniT = 123764765
Looking back to Bonjour Browser for a second, once I've actually got the tv (v2.0) and iTunes (7.7.1) talking to each other, the following items show in Bonjour Browser:
Name=Anth's iTunes Library
After an update to v2.1, the output is exactly the same as above, except that for the appletv.tcp entry, there is no Name value being set.
The v2.0 software appears to be setting a 'Name' parameter in the Bonjour settings, whereas the v2.1 software does not. Is this what's causing all the problems?
Please - if anyone from Apple is reading this, can you help? Does anyone else know how I would go about creating a formal support request on this?
AnthonyMacBook Pro, Mac OS X (10.5.4), iPhone - iPod Classic 160GB - tv
Currently Being ModeratedAug 2, 2008 4:10 AM (in response to aBitGone)Having exactly the same issue here, very annoying!
To get mine to reappear I have to reset the router for some reason which is really irritating. I've just disabled DHCP today on the router to see if that helps, I have a lot of wireless devices and was concerned that IP address changes could be impacting the Apple TV.
AdamiMac, Mac OS X (10.5.4)
Currently Being ModeratedAug 2, 2008 4:52 AM (in response to aBitGone)Have you removed the tv entry in itunes/prefs/tv, before you try tv/settings/computers/connect to itunes.MP 2 x QC Xeon 3 Ghz, 4 GB RAM, Mac OS X (10.5.4)
Currently Being ModeratedAug 2, 2008 5:10 AM (in response to monty77)Yeah, I tried that - still no joy. I've tried different routers, I've tried different IP addressing schemes...
The problem is still, however, that it works with 2.0, but not with 2.1 - and that sounds to me like it's an issue with the software, not the physical setup.MacBook Pro, Mac OS X (10.5.4), iPhone - iPod Classic 160GB - tv
Currently Being ModeratedAug 2, 2008 5:12 AM (in response to Winston Churchill)Yup - tried that. It didn't work.MacBook Pro, Mac OS X (10.5.4), iPhone - iPod Classic 160GB - tv