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Level 1

2 points

Ipod nano Not detected in my computer or itunes

Okay, first off, I have tried several different things to correct this issue, and NOTHING has become remotely helpful.

My computer doesn't even make the little "ding" sound that I get with all my other usb devices upon plug in. The ipod will be charging and nothing else, nothing in device manager, my computer, itunes and wherever else it is at. The Ipod was given to my by a friend who moved away a few weeks ago, and I finally got the charger yesterday. The ipod can play songs and what-have-you but will not connect to the computer in anyway but to charge. Resetting does NOT work, I repeat, it does NOT work.
I cannot restore it as it doesn't even get detected by anything on the computer. The cord is NEW so it is not that, all the usb ports WORK so it couldn't be that, and it is not my computer as I tried on a laptop and another desktop. I refuse to send it in for repairs as I do not wish to spend money on something I haven't even got to use, and would be extremely upset to get it sent back saying it's faulty. :/
Oh and itunes is the latest version.

READ THE WHOLE THING BEFORE OFFERING HELP.
I will not read anything mentioning resetting, ports, computers, cable and all the stuff I have ALREADY tried.

Dell, Service pack 3

Posted on Aug 1, 2008 11:08 AM

24 replies

Oct 22, 2008 11:18 AM in response to Koreykun

This is really annoying me!!!
I have an ipod nano (3g) and is only 3-4 weeks old (i think...)

whenever i connect my ipod to the computer, it smakes the noise when you connect something in. HOWEVER, its different; it make three beeps..? i have tried to reinstall itunes and restared my laptop several times. my usb ports are working fine with othere stuff and its not the cable because i have two ipod in the household and neither of the cables work!!!

nothing is showing up om my ipod screen and is not charging either. My connection port on the ipod if fine because my ipod plug charger works perfectly. There is a bug somewhere in itunes or my ipod!!! please help!!! this is realy annoying. my last connection of my ipod was 3-4 days before what hapopened and worked perfectly fine.

And also, the computer makes the noise when taking the ipod out of the computer as well so the computer is recognising a devise but doent know what it is

Please help!!!!!

Message was edited by: Confused.ipod

Oct 23, 2008 2:18 AM in response to Koreykun

I HAVE FOUND AN ANSWER!!!

i have an ipod nano (3g) and whenever my ipod is connected, nothing happened. NOW i have an answer!!!

in itunes press 'help' and then 'run diagnostics' an select the ipod connectivity tests (3rd down). After the test, in ports, press the button on the side and it should go to the apple help site for this particlar reason. this page is what you want - http://support.apple.com/kb/TS1363?viewlocale=en_US

if you go through the steps then it should eventually work. mine worked after the second step (Remove iTunes). note: it doesnt just remove it, it reinstalls.

This saved my life!!! thank you for reading and i hope this gives success to most ipod users!!!

mej1218

Level 1

0 points

Nov 15, 2008 12:24 PM in response to Confused.ipod

Oh my god, you are my new best friend!!! I've been agonizing over my iPod nano 3G ejecting itself for the past 2.5 hours (started worrying I would have to trade in for the 4G :/), and your suggestion just totally solved my problem...with step 1, too! THANK YOU!!!!!!

miz wife

Level 1

0 points

Nov 23, 2008 7:35 PM in response to Chris CA

oK everything works ipod and apple software is running but when i get on itunes it doesn't say "Do not disconnect" when I connect the ipod to my computer nothing happens.. When I got on itunes I went under help I ran a diagnoses and everything was ok but the Ports: No iphone or ipod is found... But after that is done you can clipboard your info. the serial number that is on it is from my old ipod... What should I do??
also my ipod is not found in my computer...

catcha

Level 1

0 points

Nov 26, 2008 1:12 PM in response to Confused.ipod

I have a question. Having the same problem. I'm willing to try the solution of removing iTunes, but won't that wipe my entire library?

blotz

Level 1

0 points

Nov 28, 2008 6:22 PM in response to Koreykun

does the ipod eject itself while ur computer is still starting up?

blotz

Level 1

0 points

Dec 8, 2008 7:38 PM in response to Chris CA

go to the device manager and scroll down and it will say apple "ipod usb driver" (with a yellow error mark). right-click on it and click uninstall. then restart your computer. ITS WORTH A TRY (it worked for me) SO TRY IT

dkpat

Level 1

0 points

Dec 9, 2008 7:58 AM in response to Confused.ipod

HI,
What’s up with the iPods and Windows? I installed iTunes and my nano worked fine. I loaded all my music. Everything went well. The Next time I tried to connect, the USB device was not recognized. I tried it on second computer (installed the newest iTunes first) and got the same message so I doubt it is Windows. The iPod works. I just can't get computers to see it. I tried restarting the iPod service but the computers still do not recognize it. This is the only device I am having a problem with.
Any advice is appreciated.

Dec 17, 2008 11:11 AM in response to Koreykun

If you uninstall Itunes what happens to your music library? My library is on a portable disk drive.

Ipod nano Not detected in my computer or itunes