Ipod Touch frozen at apple logo screen

I try to turn on or reset my ipod and the apple logo appears and nothing happens. The ipod is not being recognized by itunes either? Any suggestions appreciated.

Thanks,

Augie

MacPro 2.66 2Gig RAM, Mac OS X (10.4.7)

Posted on Aug 1, 2008 6:56 PM

Top-ranking reply

Michael Standing

Level 1

65 points

Posted on Aug 5, 2008 2:11 AM

Hi,

I had the same problem. Sounds like you may need to put your Touch into `recovery` mode. Turn your Touch off then while holding JUST the Home button on the Touch, plug it into your computer. Keep holding the Home button (on the iPod) until the iTunes icon and a USB cable image appear on your iPods screen. After this, iTunes should recognise your iPod and offer to do a full restore for you.

http://support.apple.com/kb/HT1808

Hope this helps.

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17 replies

xl1ken

Level 1

16 points

Aug 8, 2008 3:22 PM in response to ArchUrban

Perhaps you have a different problem than some of us. Once the iPOd Touch freezes it will NOT MOUNT, period. The only way I know how to get it to mount is the procedure I outlined above.

Ken

Nov 3, 2008 11:59 AM in response to Michael Standing

so I did what you said for the recovery mode and I have the USB cable image on my screen but now what? It is frozen there and if I wait long enough it goes away

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Ipod Touch frozen at apple logo screen

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