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jsebooth Author

Level 1

0 points

No WIFI After 2.0.1 Updates

First, after the 2.0.1 update installed, my itunes would not recognize my iphone so I restored it to original settings. Then, 2.0.1 was successfully installed and itunes identified my phone but my WIFI is now greyed out and not working. Please advise!

To clarify: It reads "No Wi-Fi" in the Wi-Fi tab of the settings menu. And yes, I'm in an area where I use to receive at least 5 wifi signals.

Message was edited by: jsebooth

iPhone 3G

Posted on Aug 4, 2008 7:09 PM

56 replies

jsebooth Author

Level 1

0 points

Aug 5, 2008 8:02 PM in response to Dave McGuire1

Although I'm quite skeptical. I'm trying "Erase All Content and Settings" as well. I would've thought a fresh restore would do the equivalent of that but maybe not. It says it will take a long time so I'll post result an ~1 hour.

jsebooth Author

Level 1

0 points

Aug 5, 2008 9:11 PM in response to Dave McGuire1

update: "Erase All Content and Settings" does NOT solve the wifi issue so don't waste your time.

so I've now confirmed that...
1. Complete new, clean restores (using fresh 2.0.1 updates) does not solve the problem.
2. The various "Erase/Reset" options in the iphone settings do not fix the problem.
3. And, of course, shutdown and restart of iphone does not fix the problem.

Additionally, it appears that I cannot access voicemail (voicemail button not working) and my phone is not ringing when people call (yes i've checked the settings).

Aug 6, 2008 3:32 AM in response to jsebooth

I'm in the exact same boat and have tried everything 3x over. I could handle not BT or wifi for a little bit until a fix is figured out but I cant have my phone not ringing when people call. One thing I also noticed is that I sometimes dont get voicemails until hours later. I have a 5pm appointment with a genius today as I don't think this problem is so wide spread that there will be another update to fix it and even if there was, I don't think it will be out any time soon

jsebooth Author

Level 1

0 points

Aug 6, 2008 11:34 AM in response to jsebooth

update: Apple is sending me a replacement. I agree that this appears to be a real problem directly linked to updating the firmware and that it is not a freak accident, but the incidence appears to be too low for us to expect another firmware fix in the near future.

Oh yea. Additionally, my iphone battery seems to be running out far more rapidly than it did before and I'm not using it nearly as much. Just adding another problem onto the list.

Good luck to those experiencing the same problems.

dfury7

Level 1

0 points

Aug 6, 2008 2:43 PM in response to jsebooth

Do you have to ship your old one back first? How much fighting did you have to go through to get a replacement? Have you used the original one for long?

Aug 6, 2008 2:52 PM in response to jsebooth

To fix this issue go into settings then the wifi network. Tap the little blue arow by the network name the screen will shift to the right. Scroll to the botom turn on automatic wait for all the fields to load up then press the home button. Your wifi should be working now. I had this issue on my fiance'e's 1st gen

Aug 6, 2008 3:06 PM in response to geauxracerx

Thanks for your advice geauxracerx but in my situation there is no blue arrow. To the left the WiFi icon is greyed out and where there should be the arrow (or a switch) there are only the words "No Wi-Fi" I have a photo of it but I do not see how I can upload a photo on this page.

fatgin

Level 1

4 points

Aug 6, 2008 3:17 PM in response to jsebooth

I'm having the same problems with wifi and bluetooth as well as the battery problems, and the phone not ringing when I receive calls. But I have 2 more to add. My time seems to jump around. Sometimes it is the right time, sometimes it is 2 hours off. Sometimes it jumps an hour while I'm looking at it. Also, if I try to run any app from the app store, it just crashes right away and I go back to the home screen.

I spoke to a representative and he said that I have to take it to the store. I have a genius appointment tomorrow night. He said they will try to fix it and if they can't, they will probably give me a new phone. After seeing jsebooth's post, I'm guessing I will be getting a new phone tomorrow....or at least be on the waiting list for one....again. 🙂

Aug 6, 2008 3:48 PM in response to Frank Marks

Send the photo to your email then upload to a site like photobucket then just copy the url and paste it here

dfury7

Level 1

0 points

Aug 6, 2008 5:33 PM in response to geauxracerx

Hey guys,

I spoke with Rogers and they escalated the situation and will be shipping me a new I Phone 3G. They think that something during the update process to 2.0.1 corrupted the phone internally. They have no idea how to fix it and rather than waste my time they are sending a new phone via UPS and I should have it within 48 hours. THis makes me very nervous about updating my I Phone software in the future!

Aug 6, 2008 5:51 PM in response to jsebooth

call your service provider. Had to do this with my fiancées 1st gen.
She was getting no data signals

Aug 6, 2008 6:07 PM in response to geauxracerx

Also you can force iTunes to restore an older firmware by hold the
Shift key down and clicking restore. iTunes will open a box and ask
Which firmware file you want. You can find the older firmware if you
Do a google search for it. Save it to your desktop
Then navigate to it in the box that pops up after you hold the shift
Key and click restore. If you have a 1st gen you will need to search for iphone1,2 2.0_5A347Restore.ipsw
If you have the 3G then you need iphone2,xxxxxx blah
Hope you get it.
There are different firmwares for the diff phones

Aug 6, 2008 8:33 PM in response to DrThisGuy

As others have noted, erasing everything hasn't worked. The engineer at Apple called me again today and asked me to look at the menu Settings > General > About > Wi-Fi Address. When I told her that it read "N/A" she said my phone had to be sent in for repair or replacement.

JBrunr

Level 1

0 points

Aug 7, 2008 10:05 PM in response to geauxracerx

This morning I updated for 2 day old iphone to the 2.0.1 software. This resulted firstly in a bricked phone, which was then finally revived with the help of apple support by a hard reset. After the reset I then had the greyed-out wifi or no more wifi capability; according to my carrier Rogers, this cannot be fixed so they are sending me a replacement iphone. What a crap day!

Aug 8, 2008 7:28 PM in response to JBrunr

Too bad. The firmware update takes another victim.
Just to add to what others have said, my battery dies very quickly (full charge to dead in 9 hours) and, starting today, my phone isn't ringing. I'm waiting for my box from AppleCare to arrive.

No WIFI After 2.0.1 Updates