Unknown Error (-223)

Question

Unknown Error (-223)

I recently upgraded to the latest version of iTunes, and now I'm having problems. The program recognizes my old library, but will not play any of the songs or burn a playlist. When I try to play a song, the info comes up, but no sound comes out and the "diamond" doesn't move. When I try to burn a playlist, or convert the files to a different format, I get "an unknown error has occurred (-223)." I have no idea how to fix this, and I really don't want to reload my entire cd library or repurchase my music. Any suggestions?

Posted on Nov 7, 2005 5:29 PM

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Answer 1

b noir

Level 9

72,336 points

Nov 8, 2005 10:51 PM in response to Justin Holdeman

hi Justin!

hmmmm. let's first try to get your music playing again:

http://docs.info.apple.com/article.html?artnum=302478

while you're in the itunes compatibility tab, check to see if any of the other compatibility boxes are checked. if so, which ones?

it may also pay to check your quicktime compatibility tabs. is anything checked in there?

love, b

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Answer 2

Nov 10, 2005 7:36 AM in response to b noir

Thanks b. I found the solution in another area. Turns out that my antispyware was the problem. I disabled it, then reinstalled everything. Now itunes works just fine.

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Answer 3

b noir

Level 9

72,336 points

Nov 10, 2005 12:40 PM in response to Justin Holdeman

well done Justin!

Turns out that my antispyware was the problem. I disabled it, then reinstalled everything.

good gracious. which antispyware package was that? (i've had some funny reports about MS Antispyware, but i'm pretty sure i've never a (-223) before, in any antispyware context.)

love, b

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Answer 4

sosl

Level 1

0 points

Nov 19, 2005 1:18 PM in response to Justin Holdeman

Thanks b. I found the solution in another area.
Turns out that my antispyware was the problem. I
disabled it, then reinstalled everything. Now
itunes works just fine.

I'm having the same 223 problem, but I'm not as computer savy as you. I think it maybe be an antispyware problem, but I don't know how to turn it off. You think you can give me some pointers or instructions? This is really frustrating... Thanks!

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