Old HP DesignJet printer bypasses RIP after upgrade to Leopard

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Level 1

8 points

Old HP DesignJet printer bypasses RIP after upgrade to Leopard

My hp DesignJet 10ps has a print driver that has been bundled in the new OS, but when I print documents they bypasses the RIP software and my color quality is poor. The hp website says the driver is included in the OS & has nothing for me to download. How can I get the new OS to recognize the RIP software? The DesignJet made beautiful proofs last week. This week it has become useless as a design tool. I'm NOT a techie so please dumb it down for me. Any help will be GREATLY appreciated.

G5, Mac OS X (10.5.4)

Posted on Aug 12, 2008 11:45 AM

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Answer 1

orangekay

Level 5

4,085 points

Aug 12, 2008 12:17 PM in response to artbyjulie

The RIP should be a separate piece of software which will not normally be invoked by the OS's standard Print dialogs.

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Answer 2

artbyjulie Author

Level 1

8 points

Aug 12, 2008 12:25 PM in response to artbyjulie

I know. The printer needs the RIP software to do a decent job. How can I get the OS to see the RIP software?

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Answer 3

orangekay

Level 5

4,085 points

Aug 12, 2008 12:27 PM in response to artbyjulie

The entire purpose of the RIP is to bypass the OS's printing facilities completely. It neither knows nor cares about anything the RIP does. What specific product are you using?

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Answer 4

artbyjulie Author

Level 1

8 points

Aug 12, 2008 12:38 PM in response to orangekay

Please bear with me. The reason I bought this printer in the first place was because the RIP was simple to use. It was not a separate program. I'd used PowerRip in the past & had a lot of trouble with it. When things were working I had a "printer" called hpdesignjet_10psRIP that I selected for color printing. A virtual printer maybe? I'm a graphic designer, I know nothing about this. The printer is still on my dock but when it is selected it tells me this printer is not in my printer list, would I like to access the list. So I do, only there is nothing on the list that is appropriate for my printer. I can't find a way to access the RIP software. I've been scouring the internet for two days now trying to get an answer. Any suggestions would be graciously appreciated.

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Answer 5

artbyjulie Author

Level 1

8 points

Aug 12, 2008 12:40 PM in response to artbyjulie

I hope I made sense. I do not use PowerRip for the DesignJet. I use the hp software that came with the printer.

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Answer 6

orangekay

Level 5

4,085 points

Aug 12, 2008 12:47 PM in response to artbyjulie

If you look at HP's support documents, they seem to have discontinued that particular product back in the 10.3 days.

http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=nl&cc=nl&dlc=nl&docnam e=bpm35004

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Answer 7

artbyjulie Author

Level 1

8 points

Aug 12, 2008 12:56 PM in response to orangekay

So what you are saying is that I was lucky to have gotten it to work when I was running 10.4?

This is so sad. I have to take a printer that worked wonderfully just three days ago & get rid of it because I loaded a new OS? And all the extra ink I have sitting here... what a total waste! I REALLY wish I hadn't upgraded my OS. If I had known I never would have done it. When I looked on HP's website it said the driver was included in the OS update. It never occurred to me that it wouldn't be postscript any longer.

I appreciate your help very much. I am just sick about this though. So wasteful.

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Answer 8

orangekay

Level 5

4,085 points

Aug 12, 2008 1:04 PM in response to artbyjulie

It probably isn't ever going to work the way you had grown accustomed to again, but if color fidelity is your only concern then establishing a properly color managed workflow may get you quite a bit more mileage out of the printer's standard driver. Failing that, you can always downgrade your machine or purchase another, better supported RIP.

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