Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What's the difference between a "hard reset" and powering IPhone 3G off?

This is a simple question but I am not sure if anybody knows the real difference. Hopefully, somebody does.

What is the difference between what is referred to as a "hard reset", which is done by holding down both the sleep/off button and the home button until the Logo appears and shutting off the phone by holding only the sleep/power button until it shuts off?

Thanks to all.

The Omega

HP Intel Quad Core

Posted on Aug 18, 2008 7:53 PM

Reply
26 replies

Aug 18, 2008 9:27 PM in response to The Omega

Omega, on the computer you're referring to soft resets (hitting restart on windows exit for example) and hard resets (reset button or powering on). You're correct there are differences. Hard resets go through the complete bios initialization and memory tests. Soft resets skip that stuff.

If you have an actual reset button on the front of your computer in addition to the power button, I guarantee that if you push the reset button it will be a total bios reinitialization with memory tests. Just as if you had pushed the power button from an off state.

Aug 18, 2008 10:04 PM in response to rimshaker

rimshaker; Your are right. Anytime you do a "hard reset" as compared to a "soft reset" all devices on the PCB, that have reset functionality will be reset and the BIOS will run it's entire initialization. I believe that is what I said.

But the "power down" of the IPhone 3G is not the same, I suspect, as a soft reset as I do not believe that any hardware gets reset. It just gets put to sleep. A "hard reset" on the phone will cause all hardware devices that have reset capability to get reset and re-initialized, and this explains why it sometimes fixes issues that just powering off the phone does not.

Thanks

The Omega

Aug 18, 2008 10:09 PM in response to billygoat

billygoat wrote:
I need some further clarification. There are 3 ways to shut the phone off:

1. Tap the top button. Phone is still on, screen is off.

2. Press and hold top button. Red slider appears. Slide it, phone powers off.

3. Press and hold top button and home button simultaneously. Red slider appears. Slide it, phone powers off.


Shouldn't that be:

1) Tap the top button. Phone is still on - on standby - screen is off.

2) Press and hold top button. Red slider appears. Slide it. Phone powers off.

3) Press and hold top button and home button simultaneously. Red slider appears. Ignore it and keep holding. Phone powers off and resets. Apple logo appears. Phone restarts.

Aug 18, 2008 10:16 PM in response to billygoat

billygoat; When you just hit the sleep/off button on the top it just turns the display off. It may also reduce some devices to a lower power mode, such as the GPU. This mode reduces power to a degree and wakes the phone back up the fastest. When you hold down the sleep/off button on the top more than just the display is powered down and the devices are put into an even lower power down state. This saves even more power but takes longer for the phone to come back up. The third one, holding down both the sleep/off and the home button actually resets all the hardware and forces the computer to reboot, i.e. re-initialize the device. This takes the longest time to reboot, but is the most likely to clear up problems with the phone.

I do not believe that number 1 and 2 reset any hardware devices but are instead different levels of sleep modes. 1 is like your computer monitor going to sleep after the screen saver has timed out. 2 is more like hibernate mode on a computer where many devices are powered to a low power state, such as the hard drive. 3 is like pushing the reset button (if you have one) on your computer which resets everything and runs the initialization from the beginning.

I hope this answers your question. If not, please let me know.

Thanks

The Omega

Aug 18, 2008 10:19 PM in response to jabecker

3) Press and hold top button and home button simultaneously. Red slider appears. Ignore it and keep holding. Phone powers off and resets. Apple logo appears. Phone restarts.

NO, but you just simplified the whole reset issue to two steeps.

I tried all three. Doing the third shuts the phone off. The Apple logo will not just pop back up. One has to press the wake/sleep button once again. But you do not have to toy with the slider. It is harder to do than holding the wake/sleep button until the slider appears. I would guess that is why it is named a hard reset. That's just the way Apple seems to like you to do things on their easier to use devices.

Aug 19, 2008 12:51 AM in response to The Omega

Hey Omega, I'm afraid You are wrong and since You don't have Mac computer (HP Quad Core) I try to explain...
Hard reset - holding down both the sleep/off and the home button for at least 10 seconds or until apple logo comes on again is equivalent to holding "command, option P and R" on Mac keyboard on start up (before apple logo shows up) and holding it until consecutive restart- PMU reset. It is easily tested because if one will hold this key combination, both Macs and iPhones will keep on rebooting indefinitely or until keys are released.
BTW; Does anyone here actually reads Apple FAQs and manuals before posting... 😉

Aug 19, 2008 1:31 AM in response to The Omega

Do you really need a detailed explination of exactly what happens when you turn off the phone. We are not saying click the wake/sleep button. That does not turn the iphone of at all in any way shape or form. It simple puts it in a state that saves power and makes it so you can not unwittingly cause it to do anything. Powering the unit OFF whit which ever method you choose will turn off the power to the unit. If that Apple logo pops up the unit IS starting up from dead. Dead meaning nothing on power being pulled from the battery to power any part or function. Being as the iPhone IS a small computer. Just like you computer when it starts from dead it has a boot sequence, and bios blah, and memory tests blah, and I think you like to write a lot a lot jsut so you can read all the words you have sturng together and be rpoud you typed that, and other people can read it.

Come on guy relax. Since i helped on that issue I haven't read a post from you that actually helped another or set a new issue you were suffering from in front of others so that they could help you.

Aug 20, 2008 10:14 PM in response to atlatnesiti

You are right when you say i don't have a Mac. As a result I cannot speak directly to the Mac OS. I can, however, speak directly about how ALL PCs work, including the Mac from a hardware perspective.

There are several low power modes on both PCs and the IPhones. Yes, if you hold both keys on the IPhone it will do as you describe because you are continually reseting the hardware. Intel has presently 5 different low power states on their chip sets and they are adding a sixth. Now I know that the IPhone does not, that I have seen, have Intel chips in them but I can assure you that the IPhone has multiple low power states. Just pushing the sleep/off button and the display shuts off is one of these low power states. In this case nothing is getting reset.

I had some discussions just today, in a meeting with several Intel engineers out of Cupertino, regarding some new mobile chip sets. Just pushing the sleep/off button versus pushing and holding it and then swiping the off slider and pushing and holding both the sleep/off button along with the Home button all put the IPhone into different states. That last one is the only one that actually resets the entire phone.


The Omega

Aug 20, 2008 10:28 PM in response to geauxracerx

The difference in what you posted and what I posted is that mine was a brief and accurate explanation of what happens when the user does one of the power down options. If you read any of the post, other than your own, you will see that people like agent_s87, just as an example, appreciated my explanation of what happens.

As far as helping people, in the little time I have been here I have helped a dozen or more people, and given many more information that is useful, valuable, and appreciated by most who have read it.

I suggest you stick to what you know, as your explaining doesn't make a great deal of sense.

The Omega

What's the difference between a "hard reset" and powering IPhone 3G off?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.